My Kid’s Dentist

It has happened twice and that is why I decided to write a review. First, In the Adult side of this dentist place. I called in and schedule for a specific treatment and the receptionist confirmed what I was going in for and that I would only be paying $ 79 out of pocket. I come in and No one knew what I was in for and they did a routine check up and then tell me I need a deep cleaning for $ 150 which I paid at the moment, then they found a cavity and wanted me to agree to pay who knows how much and when I disagreed to get it done they got bothered. I told the lady well I didn’t even get done what I actually schedule for. Second, with my child they found a cavity and reception told me it would be $ 224 with the white covering or about $ 74 with silver covering of the cavity. I choose the cheaper one of course and in that moment the dentists assistant came over and receptionist asked her «are we going to see this patient in one treatment or two? When I was already told one. When the assistant saw the cheaper price she said oh have her come in two visits. So now my silver covering came out to $ 334 how is that possible, I asked the receptionist said well we have to see her in two visits and its the sedation. I said but they said she didn’t need sedation, so I didn’t schedule anything. Not going back.

On Dec 1^st we had a very ugly experience with the manager J. Dryefus. This person not only failed miserably in customer service, but became aggressive and threatened my wife. Be very careful when dealing with this person. In her mind, not only is the customer always wrong, but she boasts about it too. It’s amazing that a corporation would have a person like this in charge of a professional dental practice. We loved our dentist, and the rest of the staff, but it’s sad that a bad apple will force us to take our business elsewhere.

Great experience today. Alot of stuff done for the beginning of phrase 1 of Jia’s braces done by Alma who was so kind and helpful during the whole process. Thank you Alma! You’re the best! See you again soon:)

After arriving 10 min early to fill out the customary new patient paperwork, I waited 25 min before I was asked to complete the forms. I was asked during the confirmation call if I’d like to complete the forms on line but decided not to. The technicians were professional and friendly but not in a sugary way over the top way, which I truly appreciate. The overall visit was great and we were both satisfied with the visit.

I don’t have a problem with the dentist. Just the management and operations. They scheduled my kids for an appointment 4 months ago and today when we went in, they told us that the dentist is not available. Not a f*king courtesy call ahead of time! And then they told us that the dentist is only available every Wed and Thu. Then why the f— did they schedule us on a Monday? You know when doctors charge you for missing appointments? They should do the same thing too for doctors cancelling appointments. People have too work around their own schedule too.
Bad business practices. Stay away.

My son has autism and the dentist (wish I could remember his name) and his assistants help put my son at ease. They even gave him a goody bag with prizes at the end of the visit.

I couldn’t be anymore impressed with this place. My kids were very nervous going in for a dentist appointment and I must say they were very comfortable and really enjoyed the experience! My kids are 5 and 3 so I was expecting them to kick and scream but they didn’t. The dental staff made my kids feel very comfortable the whole time. I will definitely recommend this place to everyone! Very nice and kid friendly environment. My kids were very happy and so was I!

I took my son in for his first dental appointment not knowing what to expect. Just recently changed insurance through work and was looking for a kid friendly dentist. I wanted to stay away from the hype ie, super dentist… I have to say that I made a great choice. I really enjoyed the staff. Very professional and above all my son was not intimidated at all. The dentist was very kid friendly and very informative. It was nice to be able to fill out all the paperwork required online. It was very convenient.
I will definitely come back with my 2 yr old and highly recommend it to any parents that are looking for a dentist. I’m glad I made the right choice!

I chose My Kid’s Dentist for my 1 ½ year old daughter. I thought the kid friendly atmosphere and Pediatric specialists would ease her into going to the Dentist. I was right!
The staff and Dentist were wonderful with my daughter. Though she initially cried during the teeth counting/​brushing, she was fine immediately after and even wanted her Dentist to hold her. They were so good with her and explained what the visit would entail very thoroughly.
After the exam was over my daughter was given a brand new electric toothbrush, a ballon, a sticker and got to choose a toy from the toy bin. She was thrilled.
Everything about this office is kid friendly, from the waiting area, to the staff, to the exam rooms.
I’m so thankful I found this practice!