Office Repair Experts

I hate to do this to a local businessman but here’s my story:
I have a copy machine that needed fixing and the owner dropped by without a problem. He was very nice and professional. He took about an hour or so to run a diagnostic on my machine and then left to prepare the estimate. A day later as promised he followed up with the estimate which was about $ 400. Being as though the machine was not even worth that much I declined. He then said that I had to pay a $ 95 diagnostic fee. I was taken back but I did sign off on that so… live and learn. I then had the idea that I would just have a part of the repairs done which would leave the machine in better working condition (the machine does work… just leaves streaks now and then). This would technically put the $ 95 towards the lesser repair (according to his repair policy) and at least I would get something for my almost $ 100 payment… right? Nope, he said that that was not possible, even though his policy says «There is never a Diagnosis charge and a Labor charge for the Same Machine!» Apparently if you do not agree to this companies self written check based on their opinion of what needs to be done to your copier you have to pay $ 95 for a copy machine to get looked at.
I will not be using this company again. There are plenty of other places that run free diagnostics, which will at least give you a choice of whether or not you want to fix your machine without paying $ 95/​hr… minimum.