Apollo Home

Ernie B was my installer today. He arrived in a down pour and started setting up to replace my Air Conditioner. He constructed a tarp over the old AC unit and started his disassembly. He was very efficient and extremely polite. He taught us how to make the unit last and showed us how the installation was why the units last. He setup our thermostat and programmed it to satisfy both my wife and my taste. He cleaned up after his job and the place looked better after he left that when he arrived. I can’t say enough about the service work he performed. Most importantly, we now have AC just as the temps rise into the 90’s!
Thank You Ernie B and Airtron for a Job Well Done!

Called Apollo because I had a main sewer backup. Adam Hanekamp came out at 1am and fixed the problem. They called the next day to schedule a free camera inspection. Another guy came out and let me watch as they ran the camera. The line looked good and the guy was done and gone in about 30mins. Both of the Apollo representatives were friendly and very professional. I would recommend this company to family and friends.

Tony did a great job today! He was right on time for my appointment and explained exactly what his plan for my AC service. Afterwards he went through exactly what he did and what parts were replaced and why. I highly recommend Apollo! Thanks again Tony!

Jerry showed up quickly and did a masterful job of getting our disposal installed. Hats off to Chris as well for handling the electrical connection on short notice for a very reasonable price.

Called with a sewage backup. They were at our house within a 30 minute window. Jason was professional and honest. Entire process was simple and clean, unlike our original problem.

Ernie and Joel were very professional and expertly installed our HVAC system. When they left everything was clean and working properly. Thanks for giving us our comfortable home back guys!

Chris J was really great to work with. I’m an out-​of-​state landlord for a property in Cincinnati. There was some emergency electrical work that needed done, and Apollo was able to send Chris over right during the tenants’ available requested time. He did an excellent job fixing the main issue, giving me honest answers to my questions of the services needed and what my options were to resolve my problem. He also provided me with photos of the work before and after, all with very quick and informative communication on everything he did, all from 2500 miles away. He was a pleasure to deal with, and he got the work done fast. I would definitely choose Chris again — 100%. Thank you!

This place is a joke!!!
They rigged my furnace to stay running
They charged my a service fee
Told it would be 700 $ to fix it
So they said the part would not be reachable till the next day. Needless to say I canceled in time for another company to be honest.

Joe M was here in no time to quickly fix my dripping faucet.

I had someone out to give me a quote on replacing a part and it seemed a little high. He ended up giving me a quote of $ 2K plus an additional $ 3K of «recommended» services. I had someone else out and they did the job for less than $ 1K and said that they don’t recommend the additional items. Classic case of trying to take advantage of someone that they think doesn’t know any better. Just make sure you get a few opinions before you commit to them.

Our heat recently went out and with temperatures so low we immediately called Apollo since it was 24 hours, and one of the first options to come up on a Google search. They were quick to set-​up an appointment and a tech was out in a decent amount of time.
My issue with Apollo is the fact that they told us we had a Freon leak and needed to replace our entire unit at a quoted price of around $ 8,000 (it was $ 10,000 first). Also, they unplugged the outside unit without our knowledge or permission. My dad immediately noticed when he arrived and plugged everything back in and magically the temperature in the house started to rise. Part of me wonders if they did this to add to my desperation so I would fork over the absurd amount of money they were asking for. Our unit is older, but by no means at this point do I believe it’s as far gone as their so «highly trained» techs claim it to be.
We of course called two more businesses for second opinions, and were told it was simply a dirty coil. Also, we were told that there wasn’t even a way of checking anything else until the coil had been cleaned, so the diagnosis of a leak was inaccurate because the coil would be the first priority before they could assess anything else. After cleaning the coil and recommending a larger filter, there was no leak to be found or any other issues. Less than 40 minutes and $ 300 later we had heat, and an honest company we purchased a service plan through and who we will continue to do business with.
I’m not sure if the individuals we worked with through Apollo had no clue what they were doing, or if they’re simply crooks trying to take advantage of younger, first-​time home buyers. Either way I will not be recommending their services to anyone.

Wes J. came out to diagnose our non functioning furnace. It end up being a bad connection at the thermostat. He was very professional and courteous. He performed thorough testing to make sure that the furnace was in good working order. He also helped us sign up for a maintenance service and was able to do the tune up on the spot.
Over all, we were very happy with the whole experience.

Brandon E came out for a furnace tune up as part of my yearly service contract. Brandon was very knowledgeable and professional. He walked me through options related to the service contracts. I was able to pick the best one for my situation. I’d highly recommend Apollo!

Been doing business with Apollo for 35 years. Always extremely pleased. Vince H was the serviceman today and he was very competent and friendly.
Ann

Chris J. was very great to work with. He did a complimentary inspection of the electric in our house. He made sure his inspection was very detailed and our house was safe. He took the time to explain his findings and was transparent in his pricing. He was extremely personable to both me and my toddler. I couldn’t be happier with the service.
On the same day, Steve S. also came. He was on time and even waited for me to arrive from work (I was a few minutes late!) He took the time to listen to any concerns and even offered to check some pipes that I’m sure he didn’t «have» to… just because I was concerned. He explained his findings and showed me problem areas. I was very happy with his detailed inspection and his friendly nature.
I was home alone with my toddler and with having two male workers in the house I still felt safe and felt very informed. I am thankful for both their personalities and knowledge base.

Steve D. for Furnace Check… showed up on time, was courteous and competent… I engaged him in a conversation about Heat Pumps vs Furnace etc as I wanted to become more educated. He happily changed the batteries on my Fire Detector and Heat/​Cool Temp equipment. Also, he got on the ladder to pull down the filthy air filter so I could clean it.
He put it back for me also. I appreciated NOT having to climb on a ladder.

This was our first time working with Apollo and we couldn’t have had a better experience. Our technician was Cory Crane and he was awesome. He took the time to sit down with us and explain everything that needed to be done, the steps to get those things done, and what were priorities so that we could fix these things over time. He was very personable and efficient.

Our AC went out right when we decided to move. I called the manufacturer, but they were unable to get to us in a timely fashion so I went to the internet to look for help. That is when I cam across Apollo. Apollo was able to come out within 48 hours, and Steve Donaldson was our tech. Steve was extremely courteous and very professional. Although the problem wasn’t as simple as we had hoped, Steve made sure we exhausted every option before we finally had to accept the inevitable and fix what had to be fixed. We are very pleased with the service that we received and will definitely be calling back and requesting Steve for any future needs. Thank you Apollo and thank you Steve!

Rip off Co came for service call. The contactor was bad .They charged me $ 400
FOUND OUT contactor part they installed was $ 25 PART on ebay and amazon
They then called me to see if I was satisfied with them. I said no u ripped me off they had no positive response what a pathetic co.

I got a quote for a standard 40 gallon hot water heater today and I’m absolutely shocked. I was given two options. Option one I buy and transport the hot water heater myself and they install it for $ 860. Really? $ 860 to install a water heater? Option two they provide the heater and install for $ 1300.
Buyers beware. I did my research and the average price to buy and intall a hot water heater in Cincinnati is $ 850 including the hot water heater.
Markup… Rip off! Avoid this company.