Crate & Barrel

I love Crate & Barrel, especially during the holidays. Every year I buy their Christmas coffee mugs for my running friends, and they love them! C&B always has different artists that create them. Fun! Plus, I enjoy browsing all the kitchen goods AND the edible treats during the holidays. I do wish they carried more peanut-​free options though. Bought a beautiful Christmas table runner this year and a cute reindeer metal pillar candle holder on sale! The candle is flameless — my first. Personnel are always helpful and efficient. Love it!

Crate & Barrel always has something interesting, whether it’s for the kitchen, the dining room, or the living room.
I’ve found some bargains, although they have been few. The glassware and kitchen gadgets are great. Many times, like today, I found some fresh, unique style of dinnerware. Even things like mixing bowls are special to the company. Part of the reason I like their products is because they have been interesting for my food photography.
This store seems a bit squeezed, but it’s quite nice. It would be better as part of the mall, since its strip mall isn’t fully occupied and of course, getting there during the cold weather would be less convenient, although during Christmas, you’ll probably be parked that far out.
I really wish the furniture was more competitively priced. Others have come up with similar designs and they’re available at a fraction of the price – probably made in the same factory. At least, it’s not cheap junk. It seems to be high quality. My floor lamp certainly survived an 1100 mile trip.
As long as they keep it interesting, I’ll continue to return to shop.

I know most items are out of our range, but there are so many choices and so many varieties. I found some great kitchen items, glasses, blankets — it’s not all about furniture. We will be doing some serious re-​stocking here :)

I love Crate & Barrel’s selection. They carry tons of neat things, ranging from cookware to bar ware to furniture to fun seasonal items, like the current collection of Christmas ornaments. This is a good location, even though you have to deal with the traffic and parking craziness around Kenwood Towne Centre to get there.
This is a two-​story C&B, with most of the furniture upstairs, and all of the fun kitchen gadgets, bar stuff, bakeware, and tablescape set-​ups on the first floor. They also carry a variety of packaged treats like delicious soup mixes and drink mixes, which change periodically.
We had good service on our visit here — a very nice employee answered all of our questions and rang us out, carefully wrapping up the breakables.

Great selection of items that are artsy and unique. I feel like the items are always high quality and stand up well to use. Prices are competitive for household goods but not as much for furniture. Service is always above average when I have visited.

I was treated like a second-​class citizen at this store. A man was being shown around the store by a saleswoman acting as his personal shopper. She literally pushed me away from a shelf where I was choosing dishes, pushing me sideways and putting her arm in front of my face so she could reach an item to show him. No, there wasn’t an «Excuse me» or apology.
I have never been treated like a second-​class citizen and shoved out the way by a sales assistant for a «more important» customer in my life and I am a slim, 40ish and well dressed woman and not a kid — although I wouldn’t want a teenager on an errand there to be shoved aside either.
Aside from the personal details (there was no offer of assistance in the furniture department upstairs either), I found the selection here uninspiring and similar kitchen and dining items can be found at Pier One or Bed, Bath and Beyond, Home Source, Macys et al.
I won’t be shopping there again — C&B has clearly developed a culture of snooty, unhelpful sales people selling second-​rate products.

My fiancé and I recently registered here and we are absolutely loving on this store. The four stars is definitely for the products this store offers. Very reasonable prices on everything from kitchen gadgets to furniture. Tons of products to choose from. The customer service was decent but nothing to brag about. We’ve had much more attention at other places we’ve registered.

While I really like the look of Crate & Barrel furniture, their customer services leaves a lot to be desired. I’ve found their attempts at service to be both flippant and feckless. When I had an issue, no effort was made to correct the issue, I was simply told «I’m sorry that is how you feel,» no I’m sorry, how can I correct this issue.