Delia’s

I purchased a jacket & 2 shirts for my daughter. I placed the order on 24 October and was planning on giving them to her for Christmas. My daughter is hard to buy for and luckily she found this jacket that she wants.
When I received the shirts, I saw on the invoice that the jacket was backordered until 5 DEC. (I never received an email or other notice from the company. I just saw it on the invoice).
On 6 Dec, I called the company. The order is backordered until 21 Dec. The manufacturer is backordered.
The really bad thing here is their customer service.
1) They never informed me of the backorder. It has been 6 WEEKS. (They have all of my contact info. Other companies inform about backordered items).
2) She told me that IF the company receives the merchandise on 21 Dec, Delia’s would not pay for expedited shipping in order for me to receive by Christmas. Their policy is to ship in 5 – 7 days.
NOPE! Too many companies with good customer service to do business with them.
BUYER BEWARE