Joseph Faigle & Sons Jewelers

I had a great experience at Faigle & Sons working with Matt. When I initially approached the ring design, I made it clear that I was working on an extremely tight timeline due to an upcoming surgery. Matt assured me that I would be able to get a custom designed ring completed within 2 weeks, and he delivered!
Matt was patient during the entire process, even while I was unsure about certain design details. He was never pushy and he was willing to discuss all the options while providing his professional opinion along the way. I first went in on Thursday & Friday for a few hours each time, and I had his full attention during both sessions. Matt then made himself available over the weekend as I texted a design for him to follow and create a mold from. He had that available for me to examine on Monday, and after picking the center stone and confirming the setting details, all I had to do was wait.
When I went to pick up the ring 10 days later, it looked amazing– the details were spot on, from the custom shank design to the engraving and the hidden diamonds. It all came out beautifully. My (now) fiancé was very impressed that I custom designed it, and she loves showing it off! Thank you again Matt & family for all the help and great service!

Brad and his family have our business for life! I was given an older family wedding set over the summer rhat we took straight to Faigles to chat about resetting. The time and effort that went into matching the original stones, and redesigning the bands was amazing to be apart of. And the finished product is perfection! We are so thrilled. I highly recommend these guys to anyone looking for special, non chain brand jewelry. You don’t need to live nearby, we did 95% of this over phone and email!

I will NEVER see any one else for my and my wife’s jewelry. Brad always gets the best quality for the money, and is always better than any mall jeweler.

Faigle Jewelers is the real deal. Looking for an engagement ring or piece of jewelry to commemorate a special event? This should be your final stop.
I actually mean that too — make this your final stop. Go check out the other places, get a good sense of how jewelry shopping work.
My first experience was buying an engagement ring for my better half. I went *everywhere*. Mall jewelers to the local places, I began to see patterns in sales strategies and pricing structure. I discovered what I liked and didn’t like.
After a month of searching and never feeling completely comfortable with any of my options, an online search brought me to Faigle Jos & Sons Jewelers.
And the rest is history. They are kind and invested in you. They can make recommendations if you’re unsure, but can also listen and cater to your personal taste. I came back multiple times to get all the details set for the ring (custom engraving — great option to ask about if you’re interested).
They were accommodating and never made me feel like I was taking too long or anything like that.
The final product was astounding and everything I asked for — thanks Steve!
Only tip I can give — make you allow for plenty of time if you visit.
Being one of the best also means that the word gets around, so they can be quite busy, especially after regular work hours.
So you might have to wait just a little while to get service — you’ll appreciate that though once it’s your turn, because they do not rush you to make a decision. They don’t hound you for personal information and invite you to look elsewhere, because they are so confident that you’ll come back to them after comparing other jewelers.

I’m the type of guy that does a ton of research before he does anything. Faigle’s gave me the best value for me money! In addition to great value, they were not pushy AT ALL and were very easy to work with. Don’t even thinking about buying from a corporate jeweler. They even beat the prices of online jewelers like Blue Nile. Check this place out! I worked with Dave and Genie.

These guys are awesome! I commissioned a custom engagement ring to be made and it came out beautifully. Later, I went back and got my wedding bands too!
The service there is top notch. They are concerned with getting you the best deal possible and they are very knowledgeable.
Definitely go see these guys if you are in the market for an engagement ring!

A great family-​run business! My family has been going to this jeweler for as long as I can remember. Though I am not there very often, they still remember my name every time I go in. They always ask about the various members of my family and even remember what jobs we have and where everyone lives.
They did a beautiful job helping my husband design my engagement ring. We also bought our wedding rings here and let us bring in our own diamonds (They were antiques that were once owned by my husband’s grandfather.) If you don’t see exactly what you want, they will pull at a catalog or 12 and find it for you.
Want personal service beyond what you could ever hope for at a chain jewelry store, see the Faigles!

This jewelry store is established in the true sense of the word. My grandparents shopped here, and I do believe it’s still run by the same family just a few generations later. There is something really great about that– something to admire and to adore in a business. No doubt.
That said, I also feel that in order to make it here one needs to have a «Westsider license» of sorts. I am not a Westsider, and despite having lived here for 5 years, I still feel quite outside the general community on a regular basis. My heritage (both parents growing up in the area) might be able to get me some points if I 1. dug deep, and 2. played that card, but I’m not sure what that means or looks like, so I choose us to be me-​the west COASTER. Additionally, what disqualifies me most when I’m here is my lack of the right answer to the question, «What high school did you go to?». I loathe that question, because I know that they won’t know (even though they insist on disclosure of the name of my Oregon high school) and that this has identified me as a true outsider. Not even an Ohio native. Uh oh. What now?
This feeling, I have to say, isn’t really overt when interacting with the family and staff, they are all very nice, friendly, and helpful, however, when push comes to shove the small talk is uh, awkward. As an identified outsider (alien?) I never know how that’s going to go. A lot of blank stares or odd references for sure. I can certainly hang, but it’s not always my favorite moment (s).
The last time I was in Faigle the skyrocketing price of metal was obvious, it was a bit like a pawn shop in there. There is nothing wrong with that, but it was a bit odd to see so many people on a weekday afternoon selling off metal for some quick cash. Maybe it’s just a harsh reality, but it wasn’t one I was expecting.
The building is old, this place isn’t fancy, but I do believe the people who work here are honest, do their best to be helpful, and probably offer a good deal on what you’re looking for. No frills, for sure, but that isn’t always a terrible thing. It’s not my first choice in jewelry stores, but it nice to know it’s around.

Faigle has been around forever and is a West Side institution. Excellent customer service — I designed a ring with them and they were extremely helpful.
Prices are fairly good — they are a traditional jeweler so if you are seeking one of kind items or different stones this is not the shop.
Definitely choose them over a chain however…

My husband bought my wedding band there and I love it. We got an amazing deal. They were able to soder (sp?) my band to my engagement ring and it looks perfect together. I get compliments on my ring almost everyday. Amazing customer service, definitely check them out!