Mt Auburn Obstetrics Gynecologic Assn

Ok, I’m going to give them 3 stars just because they took really good care of me during my pregnancy, and assisted in delivering my healthy baby girl. All of the doctors are very professional and friendly, however the wait for your appointment can get a little ridiculous at times. I am not giving them an outstanding review because of their billing practices. I had an ultrasound done there for my 20^th week of pregnancy and it was not covered by my insurance, leaving me with an account balance of over five hundred dollars. I understand that it is my obligation to pay my bills, but being a person that lives paycheck to paycheck, I was unable to pay the bill in full, and i have only been there a handful of times since my daughter was born in 2012. Each time I went there I would pay something towards my balance, usually about 20 dollars. I felt harassed by the billing department every time I went there for a routine appointment to pay them money, they would remind me every time I got there that I still had an outstanding balance, and that I HAD to pay them something that day. So, recently I called to schedule an appointment with them and they refused to see me unless I paid at least half of the balance. They also refused to call and re-​fill my birth control pills because I had not seen a doctor yet. How can I see a doctor when I am unable to schedule an appointment? So, with this being said, I have felt «bullied» by these people to pay them every time I go there, and that makes me very uncomfortable. Again, I understand that I need to pay the bill, and it is going to take some time for me to do that. I have made arrangements to pay it, so please don’t judge. I have ended my relationship with Mt Auburn Women’s Center and have decided to go somewhere else, in hopes that I wont be asked to hand over money every time I have to come to an appointment. I think that is absolutely ridiculous to do that to people, and I feel sad that I have to go somewhere else since I got to know all of the doctors and they were the ones that took care of me through my pregnancy.