Post Office

Slow service. I only had one person in front of me and waited 15 mins. to Mail something. Then waited longer while clerks talked among each other. Never apologized for wait either. Don’t go here unless you are not in a hurry since one clerk is all they have to wait on you.

this might be one of the most piss poor post offices I have ever been to in my life they’re very slow and very rude a lot of times they lose your packages and they can’t tell you where it is I have also caught the the postal man stealing my packages got them on surveillance camera doing it I called the supervisor and told him I wanted to press charges he hung up the phone on me it would not give me the gentleman’s name to file a police report so I went to copy out the item that was taken on the US Postal Service they deleted the postal code that day so I could not trace it all back just shows you what kind of people we have working in the city of Norwood a bunch of little life that steal from hard working people and it also has been posted on the news about the city of Norwood Postal Service stealing items if you think your items are safe you better think again

I don’t feel safe mailing things here. Multiple times now I have dropped off letters in the outside mail box that you can drive up to and the recipients have told me they received my letter or card but it was opened or that they got the envelope and no card at all. I think someone who works here is opening people’s mail… I don’t know if they are looking for gift cards or money or what. But I will go out of my way to go to any post office other than Norwood’s just so I don’t have to worry about it. Be careful what you mail from here!

Nothing fancy here, usual run of the mill post office. Unfortunately this one does not have an APC unit, so even if you are just dropping something off (larger than an envelope) you have to come during normal business hours.

I come here mainly to drop off mail through the drive thru postal box.
When I do need to go in and mail a package, I never have to wait or a long line. I’m waited on right away.
Staff friendly and attentive.
I appreciate the post masters that deliver our mail the most.

This post office is pretty much just like any other. The benefit here is that the people working there are very friendly even if it does take them a while to get to you.
I definitely have not ever had the nightmarish wait that other reviewers seem to have had, but I have waited a long time for the one and only person who was working the counter. I chalked that up to budget cuts.
Once I get to the counter, they are always very helpful. This is the closest location to my apartment, so I’ll pretty much always go to this location unless I’m out and about.

Stood in line at this post office for over 30 minutes this morning, and during that time only two of the twelve people in line were helped. One was mailing a package (already filled out correctly and everything), and one was picking up a package… very simple things.
In my experience living in the area, you have to sign for packages, even just from USPS, or they won’t deliver them. I don’t mind that at all — I’d rather have to pick it up than to have it stolen off my front porch. However, if that’s how it is in the area that is serviced by the Norwood post office, they need to have more than one person working there at a time… especially when the only person working there doesn’t even look like she’s trying to hurry, and also never apologized for anyone’s wait… although, she at least seemed friendly.
I don’t generally complain about customer service issues, because I’ve worked in enough customer service/​retail/​food service positions to know how obnoxious it can be, but this was just ridiculous. Oh, and btw, I never got my package… I just had to leave because I was going to be late for work if I waited any longer.
My last experience here wasn’t terrible (20-​ish minute wait for four or five people), but it was still a little much for what the people were there to do, and the customer service was still not good at all.

This is a small post office with friendly lobby people. Oh, and it has an easy drive-​thru postal box for mucho convenience. First pick up isn’t until 11AM, so you got time.