Spade Kreations

I took my Ferrari 360 Modena to Spade Creations a couple of weeks ago to upgrade my sound system… Now the real sound system on a ferrari is in the back of the car but I still wanted some better quality music up front! My biggest requirement was that the install was 100% stealth. Everything needed to look like it was stock. I had my door speakers changed out to a very nice set of Focal 6.5″ components with 1″ tweeter. The door had to be modified a bit behind the trim panel to make these fit but they used the stock grill and everything looks great. Also added a tiny amp under the radio in the front that is not visible. The sound is excellent, crystal clear and loud enough for my car and I can only recommend Spade Kreations for anyone who wants quality work done. I did alot of research before I decided on Spade after alot of my friends on Facebook recommended Rick and his gang! Great job!

I feel they are understaffed or don’t plan the amount of work they take on. There was a few times I needed to have very simple work done (matter of a few minutes) and I had to wait 30 — 60 minutes!
They have an relaxing waiting area. The waiting area includes couches and a large TV that movies play on.
Other nice to haves:
It would be nice if the wireless wasn’t locked. I would have expected the wireless password to be in the waiting area somewhere.
Listening to constant music beating while in the waiting area gets old.
When checking in for first time customers, it would be nice to get a run down of the store layout (I.e bathrooms), where my vehicle is in the line of work and an estimate of the work to be completed.

I just recently started going to this place for custom work. Seeing the rides they worked on was showed me they’re the real deal. Spade doesn’t mind to install aftermarket parts from other stores or online, unlike other shops that only install parts purchased from them. They do a great job for fair price. They’re store is like something you would see in a movie. I had some cross drilled rotors and HID bulbs installed I couldn’t get to, while there I asked if they would check a rattling on front driver suspension that a previous shop said I need bushings for. Turned out it was just a bolt fell out of the suspension and Spade replaced for a fraction of the cost what the previous shop told me was the problem. I’ll definitely be going back for more custom work and upgrades.

I had an appointment today at 11am to have my Mazda3 tinted. As usual, my review will be split into two categories and averaged out.
CUSTOMER SERVICE
The customer service here was phenomenal. I got a call an hour before my appointment because there was a cancellation and they wanted to give me the opportunity to go in early. I liked this because I definitely wanted the job done ASAP.
When I arrived, being a first time customer, I was impressed by the music, the displays and «eye candy» they have in the main lobby and waiting area, definitely shows that they are geared toward styling. I was greeted by a man named Cody, I believe, who was really nice and made sure there was no miscommunication between what I wanted done to my car and what they were going to do to my car.
After we were done discussing the work to be done on the car, he proceeded to show me where the waiting room was (which was very spacious and a pleasure to be in) and told me how to access their guest wireless internet. The guest wireless internet definitely helped time pass by.
I went in around 10:45am and was out by 12:15pm, so overall the wait wasn’t bad. Plus during the wait I was able to generate small talk with various front desk workers, which I found ver pleasent.
When it was time to leave, the same guy that greeted me also cashed me out. He made sure I knew what to do and what not to do in order to keep my tint looking prestine. This helps customers that are new to the process keep their investment looking nice.
My overall customer service experience was a 4 out of 5 stars. The loss of the fifth star was because I really wished they would’ve taken me outside and showed me with a VLT meter the levels of my Windows (since they didn’t generate any kind of tint certificate for me). Just to verify that everything is up to the customers standard before they complete the transaction by paying. Other than that, my experience was amazing.
QUALITY OF WORK
I can’t really say too much on this, since I JUST got home with the car. However, right now, it looks amazing. No streaks, no bubbles and no tears. Definately looks professionally done. (See pictures). I will be taking the precautions they told me to take in order to keep this look which were:
–do NOT roll Windows down for 3 or 4 days to allow full adhesion.
–do not clean with ammonia based liquids.
If the quality changes within the 4 days while I’m taking their precautions I will write another review, but as of now, I am VERY pleased by the look of my car from the work they did. I’ll give a 5 of 5 stars.
OVERALL EXPERIENCE
With the minor con in the customer service section I would say I’ll give a 4 of 5 stars. Granted I’ve heard some horror stories from my friends about this place I still decided to go. So far I’m very pleased to have gone mainly for reviewing purposes. Although I found their rates to be very expensive (I walked out paying $ 170 for my whole car being tinted but the windshield), But if the quality holds up, its well worth the money I paid. As of right now, I’ll be a returning customer.