Bob’s Quality New & Used Tires

Bad customer service… you already know after 5 attempts of calling them and no answer on the phone. If you can’t do a simple task like just answering the phone then there’s gotta be a problem on how you treat your customers.

One of my tires had a nail on it. Unfortunately for me, it’s unrepairable because it’s too close to the edge so I had to get it replaced. My dealership quoted me a total of $ 210 for 1 new tire + installation fee. That is way out of my budget so I had to look around for a tire shop nearby. I found Bob’s and I got lucky!
Matt was straightforward with helping me out and answered all my questions. He gave me his recommendations, my options and wasn’t pushy at all. I decided to replace my tire with a quality like-​new one for only $ 45 out the door cost. It’s the same exact brand/​type as the rest of my tires. I was in & out of there and I saved major bucks. Great service! They are so affordable& honest here. I’ll be back for any tire needs in the future.

My whole family has been coming here for years. The service is outstanding and they are always honest. A lot of times I am able to get tires that are practically new. I will always continue to come here and recommend it to everyone.

These guys are the BEST tire shop in town. A year or so ago I took my car here for used cars and I was amazed at the honesty that was displayed. A newer worker gave me a price on two sets of used tires. One set was $ 35 for the better tire and $ 25 for the lesser. I couldn’t see much difference between the two but I told him to go with the better tires.
I was waiting for the tires to be put on the car and another guy came out and he apparently was the manager. He called me over to the car and I thought «oh no, what is he going to say.» What he told me shocked me because it was so honest. He told me that the tires being put on should have actually been quoted to me at $ 25 not $ 35. He lowered the price AFTER I agreed to it. Who does that in business these days! Wow!
Then today I had a slow leak in the tire on our car. I took car to be worked on and Bob’s was really busy with customers ahead of me and behind me. No problem! He fixed the tire and when I asked what I owed, he told me that I owed him nothing but just consider them when I buy new tires. WHO DOES THAT? This is not only the BEST tire company in town — it is the BEST customer service of ANY company in town.
Go here! You will be given courteous service that is honest and that shows they want you for a customer. I tell everyone I know about this business. They ROCK!

I found out about this place from their sister store in Carmichael. The guys here were extremely helpful and didn’t seem to mind the million and one questions I had for them. I was in and out of the shop in less than 45 minutes. And the tires that were purchased are in «like new» condition for a fraction of the price of new tires. I’ll definitely be coming back and referring people!

Just recently my wife Mollie & I purchased a newer Challenger, it came with some custom wheels from the dealership, nice but not exactly what I liked. So once again I called my friend Matt at Bob’s Quality Tire. A couple months back his crew transformed my truck into a beast, in a good way. I told him what we wanted the Challenger to look like, came up with some options and a budget, that’s all it took. Matt is the man, he listens to all details and delivers once again. 22 inch wheels & tires, Staggered at that, at an awesome price! Let’s just say our Challenger looks Bad A**… Thanks Matt and crew at Bob’s, Hit it out the ball park again… You must be Giants fans!!! Always Quality Service from these guys, 100% Satisfied… Just can’t wait to have this baby lowered, I’ll be calling Matt soon. Swear these guys should be a custom auto shop!!! Mike & Mollie

I never write Unilocal reviews but after this experience I had to. I called 5 or so places to find a tire to replace my tire and when I got bobs tires I immediately had a different experience. They are friendly and professional. I went to thier shop and was greeted upon arrival. The service was fast and I left extremely satisfied. I wish more businesses were like this. I hate shopping and for a tire store to be like this was astounding! Thank you!

I’ve been going to Bob’s for years. Great guys running the 2 stores (the other in Citrus Heights). Great service and very generous prices! I take all my cars to Bob’s!

Love Bob’s tires — saved me several hundred dollars on ‘almost’ brand new tires. Great customer service and very reliable. Highly recommended! Great family owned small business.

I have a really rare size of tirw, and it’s very hard to find used tires in my size. I always have to buy new. I called Bob’s and he had 3 used tires on my size in stick. I had him replace the back two, I was home with two good treaded times in less than an hour. About a week later I noticed my front two were about to spectate from the tread. So I brought the car in again, I was really only able to afford one. But Bob’s came through for me again, he said that I shouldn’t be driving on either tire, and opted to sell me one and put on my spare free of charge. He then suggested me getting two used ones instead of one for a discount. I ate that up in a heartbeat. Long story short, I got 4 good condition tires for 170 $ which was right in my budget. They were quick and really nice. And the guy kept it real with me and looked out for me. They’re slower on the business side, so if you need tires go to them and support this awesome small business.

I’ve been to Bob’s quality tires two times now. Each experience has been brief and enjoyable. These dudes will get you in and out quickly, without charging you a bunch of money. Their selection of used tires is pretty extensive, and they know what they are talking about. Save time and money and check them out.

So it was around Friday afternoon I noticed I had a really bad leak in the front tire of my Cherokee. I was on my was to Les Schwab when I drove by Bob’s Tire and thought what the heck, I’ll give these guys a shot.
I pull up at 4:50 (they close at 5) and the manager was cool enough to accommodate me. They had already begun closing up shop but he rolled the doors up and fixed the tire.
I really appreciate the managers customer service here. He could have just as easily turned me away due to me showing up right at closing, but he even stayed about 15 mins behind.
Good guys here, fair prices. I’ll be back soon when I need new tires.

I needed 2 front tires and called Bob’s Quality Tires in Citrus Heights, and was amazed at the quick, knowledgeable & courteous treatment, and even remarked to my coworkers about it. Then I went there after work to get the 2 tires put on. The staff, especially Matt, were very courteous, thoughtful, knowledgeable, and fast. I was in and out in about 20 minutes, with the 2 new tires on my car! I have been recommending Bob’e Quality Tires to all of my friends, and strongly recommend them! Thank you!

I needed a tire fast, I pulled in and purchased two tires, had them put on my rims, mounted, aligned and balanced in about 20 mins! The Staff was very polite, and accommodating!!!
I would recommend them to anyone, especially single woman. I had my 3 year old Grandson with me, and they even offered to help me with the car seat. Awesome experience for those not so awesome car troubles, and affordable too!