Diamond Nails

I recently moved to the Antelope area and was not familar with the businesses. I found Diamond nails found on Unilocal and stopped in hoping to get a manicure on my way out of town. When talking with Kim, she told me they had the same color I had chose in the gel polish and convinced me to try it. This was my first ever Gel manicure and it is well worth the few extra bucks!!! I absolutely love it, Kim did an excellent job and I will definitely will be returning!!!

Amazing pedicure. I got a great deal on Groupon but upgraded to pedicure #2; which includes a foot scrub and leg mask. It was very relaxing. I love the leather massage chairs. Service is always friendly. I will definitely return again

Not the best customer service but good quality nails and they get it done quick. Prices are reasonable.

They did such a great job! I already love it because they’re small enough to have a relaxing spa experience and really fee at ease in a chill environment.
The lady doing my nails was great she took her time, held a nice conversation, and did a great job.
She made me so comfortable from my first call to set and appointment all the way to checking out.
I did spring for the most expensive pedicure that was a new. The price including my grouping discount was great! I feel refresh, relaxed, and beautiful.

Great pedicure and great customer service. This is my second time getting a pedicure here. Got a great deal in Groupon and great treatment of Groupon costumers. Was afraid to try it based on reviews here, but worked out well. Based on other reviews that color chips I asked to put a layer of sparkly nail polish on top and that seems to prevent the color from chipping. Call and make an appt in advance.

Jeez, where do I start?
Even at the most run-​down, dingiest nail salon, I still get a mediocre treatment because I am Vietnamese and they can relate to mebe somewhat nice. I got the worst service today. I came because of the Groupon deal or else I wouldnt step inside this empty salon. I claimed my pedicure deal and she gave me the most irritating look as if I should’ve warned her in the beginning. (newsflash) If I told her, she probably would do a half-​assed job on top of a half-​assed job. Then we got to my manicure. It was so sloppy and nerve racking. She was on the phone watching her show the WHOLE TIME. I was scared with her rushing through she was going to file my nails OFF. She wanted to upsell me to gel but all I wanted was just a regular manicure, she gave me an attitude because I didnt want to pay more.
Wow. never coming here again. You’ve been forewarned.

Nothing fancy but good and affordable. I like the massage and hot towel feels great! They don’t rush and don’t try and up sale any services. Pedicure is great but I wished the tubs were cleaner and more sanitary looking maybe use tub liners. Over all I’ll keep returning!

Went in for an acrylic fill and one of they were so sweet. Not only sweet but the lady that did my nails did an amazing job. I usually have to file/​fix my nails after, but she did them perfectly!

Loved it. Got a coupon and an amazing price on a pedicure– upgraded and got extra exfoliation and mask with hot towels and massage– the upgrade was only 5 more. My French pedicure looks great straight lines and not thick. My full set is AMAZING the design I picked out turned out better than I was hoping! I will definitely be going back!!!

And as PROOF of the level of tackiness and unprofessionalism, look at the comment «Tuy P» left on my page. RUDE, DIRTY, CLASSLESS AND BROKE. Hahaha. Thanks for advertising what a low life you are on my page! Now you know Unilocalers– you’ve SEEN it here! DONT WASTE YOUR TIME OR MONEY AT THIS DUMP! Seriously laughing out loud.
— — — — Review Below — — — — —
Booked an appt with Tuy for a pedicure, showed up 5 minutes late and was treated like sh*t the moment I walked in the door.
The lady at the front desk said «Your late» with a rude tone and I asked her if it was a problem because if it was, I would come back. She said it wasn’t so I continued to wait. 5 minutes later she comes back to the front desk and said «He said he doesn’t want to do it». I was like REALLY??? Her response was «he never does pedicure».
Umm ok well then WTF did the person who booked the appt make it with HIM??? I told her, «forget it, if he doesn’t want to work– I’ll take my business elsewhere». There were a total of 4 people working that day and 2 customers in spa chairs. In other words– THEY WERE NOT BUSY. Needless to say, I left, cancelled my groupon for this dump and went to Classy Nails instead. DONT WASTE YOUR GAS MONEY DRIVING TO THIS PLACE. Rude, rude, rude.

I went on a Groupon for a pedicure. The gentlemen who did my pedicure was good, and took a little extra time massaging my legs. HOWEVER, the lady who did the mani I decided to, get at full price, filed my nails so crooked it’s comical, and the clear coat she insisted I get instead of color has bubbled up and peeled off, and I just got the manicure last night. My pedicure is fine though. Plus, while I was there a lady who I understood Vietnamese, (but couldn’t speak it, I guess) got really upset and left cause, they were insulting her in Vietnamese thinking she couldn’t understand them. Just cause she was taking a little longer to pick out a color. I was really uncomfortable. I might go back cause the price was right, all see.

I would just like to post on here the very unprofessional message I just received from this place, This is WORD FOR WORD I copy and pasted it:
«you really lie and craziest customer we never seen. every where you go nobody want to do your nails. We do nails for everyone not just do your nails all day and not wellcom you back. nobody believe you untill they do your nails.»
There was also a second message that I’m not posting because it makes no sense.
This is the type of customer service you will receive if you go here. Everything I said in my previous post is 100% true. I’ve never written a review on Unilocal before, because I’ve never cared enough, but I truly don’t want people to have the experience me and many others have had.
You should expect a rushed half ass job. They do not listen to what you want, and they are very rude and unprofessional. If you don’t like your nails don’t expect them to fix them for you because they won’t, they’ll just argue with you and call you names. All they want is your money, they don’t care about you or your satisfaction one bit. They do not know how to do stiletto nails, or ombred nails at all. If you want a good nail salon go to La Belle nails in Antelope, the ladies there do a perfect job and are so sweet.
A business isn’t suppose to retaliate against it’s customers, and I’m not the only one who has posted this businesses retaliation. Diamond nails is absolutely horrific.

Clean and tidy. Made an appointment for 12:30 and they were right on time, very kind, super gentle but thorough job on the pedicure. (Julie was my girl)
She wore gloves on her hands and they have a sterilizing machine in clear view. I also noticed her wiping the nail polish brush with an alcohol wipe afterward.
Honored my groupon for an $ 11 pedicure without an issue. Great place ! Oh. And their massage chairs are pretty awesome too =)

Came In because I saw this awesome deal for a full set and pedi for only $ 17 on groupon!!! A full set alone is $ 18. It’s a nice little place. And I thought the people were very nice. My pedicure was about 30 minutes long. I got a simple nude nail color but really liked my nails! So I’d come here again!

Came in because of the Groupon, and I am very happy with my mani and pedi they did for me! They were friendly, clean, affordable! Definitely planning coming back!

Had an appointment at 12 today, got a groupon and they literally sat me in a pedicure chair at 12:40 it is 1:30 now, the water is cold and no one will even tell me an estimated time of when I will even get my manicure or pedicure started. The communication gap is larger than most salons and I feel completely stressed out and disregarded instead of relaxed. I drove around for 45 minutes because groupon had the wrong address, they couldn’t even tell me a cross street and now I’m wasting my entire day. I wanted to feel but I feel !!! Do not recommend
I’ll try to let everyone know how it ends up going. But I’m out of here if it doesn’t get better within 15!!!
Just finished at diamond nails. It’s 3:40.
I was told not to talk when asking for what I wanted by a man named «T» and when he hurt me he said no and carried on hurting me until it bled, on his dirty tools. Up charged me 10 dollars for not having perfect square nails. I left crying. This place needs to be shut down.

I came here because I needed a pedi desperately and found a great deal on Groupon. I’m giving it 3* because the people were kind, place is clean and the pedi was meticulous. I would have enjoyed a massage on my feet not just oil and lotin slathered on, but MAYBE I’d get the full treatment if I came in and paid full price. I’m satisfied and may come back.

Had a $ 13 pedicure groupon-​that was great! However, I also wanted a fill. The guy did a good job but charged me an additional $ 35!!! WHAT? The menu says a fill is $ 20 & he charged $ 15 extra for gel! Who does that anymore? They have a groupon available for $ 21 for a pedicure & full set but somehow a fill is $ 35? Its a shame. There are just too many great salons that charge alot less.
The manager wrote back:
«Hi .im the manager if diamond nails. i see your review but we charge the same for every body. the nails you have it gel fill for 20 $ and gel polish it different. People knew they paid for. and one more thing we want to tell you groupon just regular acrylic and nails polish only. you should know which once you get. not gel and gel. I hope you understand. Bye.».
No I don’t understand. Any of it.

I shouldn’t have removed my review on here that I posted earlier this week, but I did so because I felt bad and had gone back in (4 days after getting my gel manicure) and they offered to «fix» my messed up nails, all 5 of them, without charge. The morning after I deleted it, I absolutely regretted it. I also regretted the fact I gave the man another $ 5 tip for re-​doing what he did poorly in the first place. What a waste.
Long story short, my best friend and I went in Sunday with a Groupon to get our nails done and paid an extra $ 12 each to be upgraded to gel so it would last longer. The next day, one nail’s paint was peeling off. Two days later another. By the third day, I had 5 nails peeling off! What was the point in paying extra to get gel that was supposed to last 2 weeks when they didn’t even last 4 days? I wrote a review before I knew I’d have to be out in that area again (I don’t live close by), but plans changed and I ended up stopping by Thursday night to either ask them to fix their bad work or refund me my extra $ 12. The woman (Kim?) seemed eager to help and sent her (husband?) who did my nails the first time, to do them again. He seemed to have quite the attitude, sat back and played on his phone, made me feel very uncomfortable. He also forgot which nails he was re-​doing and only did 1 coat of color on my thumb and nothing else, no top coat or anything. I didn’t realize it until I was leaving and I could feel the how thin it was and that’s how I knew. Later that night, one of the nails he «fixed» was peeling again.
PLEASE stop letting this man do nails, he’s ruining your reputation. Every other time I have ever had gel nails done, they make sure they go over the tip and file the edges down to help prevent from peeling. This man did not do either of those, either time I went in. My thumb nail has completely peeled off in one solid piece now (this is 3 days later), there was absolutely no adhesion between the paint and the nail. I am very disappointed, and will not be driving 30 minutes out of my way to have more bad work done at this shop. I received a response to my initial review and the girl said her gel is good and she never has problems with it. You’re right, I don’t think it’s the polish, I think it’s the «technician.» You don’t blame bad handwriting on a pencil.

Although the owner, Kim is very rude to her customers (myself included), I came back here repeatedly over the last few months because the good quality of work she did and figured it was only 45 minutes of my life to deal with her every couple weeks. I have always tipped her well and showed my gratitude in other ways (like leaving a good Unilocal review for her) and have never raised an issue over what she’s charged me, since she charges typical rates for her services.
But what do you do as a repeat customer, when she is no longer willing to do the work you’re requesting?
I came in today asking for my usual pink & white fill– both freshened up because of the short length I have to rock for school (and prefer anyway) leaves very little white left over which makes my short fingers look stumpy. Rather than agreeing to do it the same way that I’ve always had her do them, she argued with me about it and then throws out there that I’m saving $ 8 anyway.
I’m not sure what gave her the impression that I cared about saving $ 8, especially after I expressed to her that I wasn’t concerned with the money and never was.
She persisted. I realized this wasn’t about saving me money I didn’t ask to save, but that she was in a rush to hang out with her husband who had just walking in, so after I reluctantly agreed (technically I didn’t agree. She just did what she wanted and I didn’t have the energy to keep arguing with her) and was obviously pissed over her unwillingness to do my nails properly, she then ignored me the rest of the time. After I paid her, she took the cash without saying a word to me and walked away to talk to her husband.
If you, as a customer, are not a glutton for punishment, don’t appreciate being talked to like you’re an idiot, and like having your nails done the way you request them to be, you’ll heed mine and the rest of the warnings here and pass on Diamond Nails, and to Kim/​Tui, I really hope you figure out what it means to provide good or even decent customer service before your business fails miserably.