Kelly-Moore Paint Store

I have had to order quite a bit of paint here recently and can honestly say that I have gotten nothing short of terrific service. Both for pick up and delivery, they are fast, knowledgeable and don’t hesitate to answer any questions you may have.

First of all, I don’t understand the negative reviews on here about this store. Every time I walked in here, I received advice and one on one help with picking the right sheen and color. Rick the assistant manger was especially helpful in advising me on the right sheen and paint for each room. He took his time to show the different color palettes and helped me choose the right color coordinates. And every customer that walked in was greeted and helped by other employees. Great price, great service! I will definitely be back! Can’t get this kind of service anywhere else!

Im a painting contractor in the area with a KM account and I have had nothing but bad experiences in this store. Horrible service. I went in yesterday to buy a couple cardboard spray shields and was completely ignored by all 4 guys working at the time. There were 2 other customers in the store who were being helped but not I, not even a «We’ll be with you in a moment» like the guys will do at the Roseville KM store. I grabbed the shields and sat at the counter for a few minutes waiting to be helped or acknowledged and this never happened. I sat at the counter for over 5 minutes until somebody else came in with a paint chip to be matched and he was greeted right away. This was unreal and enraged me so I just walked out. WTF? Do I have to be in clean whites or be a regular at this store to be serviced? Crazy. Couldnt even get these guys to make eye contact with me. just a very weird, unpleasant experience.

Hello, this is worst store ever, I came to them to exchange brand new spray tips and they refused to help me, so I went to the Raley Store and I got it exchanged without any questions. I will never go to this store again, and by the way many my friends had problems with them so it’s not the store to go to. I live by the store but now I have to go some where else to supply my painting business. I strongly believe they need a new manager.

We had 3 rooms painted recently and used this paint store for our supplies. They were courteous and very professional. We had to visit several times while we tried to make up our mind on the paint color for the kitchen. They were patient and we never felt rushed. We have 3 more rooms to do an will use them again.