Old Navy

Haven’t shopped at an Old Navy since my high school days (a long time ago!), came in today for their awesome 50% everything Black Friday sale & I must say I’m pretty impressed with their selection of reasonably priced clothing! Definitely an improvement from what i remember Old Navy being back in the day. I actually found some nice, trendy coats, cardigans, & activewear! The size of this store is definitely more fitting; always felt their location at PH Mall was WAY too big for them.

Love Old Navy because of their quality, stylish clothes at a fraction of the cost of other major retailers. I’m happy they opened this stand alone Old Navy, especially because the one in the Eastland Center in West Covina closed a couple years ago. Next time you visit and need help, ask for Rebekah (a short, really pretty, curly-​haired young woman). She is among the most helpful customer service providers I’v ever dealt with at a retail store.

I came here for the grand opening, what an amazing experience it was. The deals and prices on the merchandise where amazing. But what really made me enjoy my shopping experience was the simple fact that the staff was really charismatic of my needs. There was one staff member that helped me pick out so much merchandise for my kids and husband because of the holidays. He really took away the stress and anxiety of finding items that I needed and even gave me some time to shop for me :). He did an amazing job!!! I live in Monrovia but to get the costumer services that I needed I would make that drive to la puente any time. I have even recommended family and friends to check out the store and sure enough. The same person that helped me, also did an amazing job on helping the people I sent over. Not a lot of people really know what customer service is. People think that customer service is just about a meet and Greet type of convo. But it’s about building a relationship and having people be «REGULARS». When I came into the store yesterday to shop for my kids I tried looking for the same person that helped me with my items for the holidays. He wasn’t working there anymore and that really made me upset. What got to me even more was after I had asked for this particular employee, the staff did NOT even offer me there assistance and they saw that I had a crying baby on me. They gave me an attitude and walked away. So I left very unhappy. I love the old navy brand but the staff really do make a very big impact on you’re shopping experience. The old navy in la puente will never see me or the people that I recommend step foot into that door. Until there staff learn how to give customer service. Instead I fall in love with the new store in Arcadia (Santa Anita mall) the staff members there are AMAZING And there is A lot more items! Good job.

Came here this past weekend with my husband. We were in town to visit my family so we stopped by.
I was able to get my stuff and get in/​out within 15 – 20 mins. That’s really good for an Old Navy.
Great amount of merchandise available and pretty friendly staff. I would come back again!

Came here early morning Black Friday and it was not packed at all, possibly everyone did the Thursday night shopping. I came today and it’s a regular Sunday afternoon and it was packed. Renae was very helpful with our transaction. I’m definitely coming back to this new store.

went for the first time and I got to say it was a fun experience. Got exactly what I was looking for with the friendly, and patient help of Stephanie Gonzalez. The store is big, with cute clothes. Most definitely going back and recommending this place to others!

Came here on Thanksgiving despite many people’s requests to boycott «retail.» Glad I did, everything was 50% off. Anyways… how about retail workers boycotting THEMSELVES, then asking the rest of us to join in?! Just a thought…

Well played Old Navy, well played. Opened like a ninja.
Located next to the newly opened Ulta in the Target plaza.
When I went, they had some holiday deals going on. Not any different from the one in the mall. Because they’re still new, selection and stock was on point. Customer service was nothing to complain about. It did seem kind of «crowded» compared to the ones in the malls since those are wide and much more open.
Ample parking space. Luckily for some of us, the new existence of this Old Navy won’t be the reason why the lot would be filled.

I don’t remember when was the last time I come to this store. All I remember is when I was at high school I love come to Old Navy and I can spend 1 – 2 hours here. I loved their children t shirt and cute little dress. Miss the old time.

i use to enjoy this store but it seems like each time i go in they have less and less clothing for adults. i use to find great deals and clothing in their clearance section. but now, its pricey and partially empty. Their whole store seems empty. ill come in for their plain tees, pj buttoms and any cute sweater, i might see something along the way but otherwise not much to look at. staff is friendly, always greeting you when you walk in but unfortunatnately not one of my favorite stores anymore.

i got some cute clearance stuff here once. clean sales floor!

Came here when I heard there was 75% off adult outerwear. Each day they have a special the week of Thanksgiving until Thanksgiving. Too bad that special was for the day before. So when I came it was 75% off all sweaters. The sweaters range from $ 30-​$ 40, which are ridiculous to begin with. With 75% off it’s $ 10 which is more of a steal. That also tells you how much they market up the prices to make a profit. Maybe they’re part of the 1% that keep getting richer. The sweaters not the greatest but for the price it’s decent. Some people bought at least 10 – 20 sweaters! Not sure if they were all foreigners but still they had 3 Old Navy bags full of sweaters.
Also there was some difficulty with my transaction since I wanted to take off an item once I realized it wasn’t an additional 30% off. The cashier had to ring it up again but then couldn’t find the right coupon since they tear the coupon once it’s been scanned. Had to find the coupon in the waste basket, which fortunately wasn’t gross. Luckily there weren’t many $ 20 off $ 40 coupons, so it was easy to find. In response to the difficulty of getting the system to respond appropriately I was given a $ 5 card to use on my next purchase.
In the end, picked up a couple sweaters for my younger cousin to enhance his wardrobe. I got a super good deal since I had been to Old Navy several weeks prior and scored that $ 20 off $ 40 purchase coupon, which was combinable with the 75% scale. Basically after everything each sweater cost me less than $ 5. Score.

I really like this Old Navy. It’s a little more organized than the one at the Citadel. Scored a few great deals for myself, a few buddies and even some early Christmas stuff for my aunts, cousins and one chunky nephew. Never too early to start and spread it out the procrasination to a manageable level. Service here is pretty friendly and helpful; one gal even found me a few sizes I needed that weren’t available on display.

This place is the best! All the people are so friendly and chill. I can always quickly find my size because they organize their clothes by size and if I can’t find it the workers almost always offer to find it at another store.

Old Navy is one of my «secret» shopping spots. Loaded with cheap basics from third world countries, it’s great for clothing to wear around the house. The sales are phenomenal. Where else can you get $ 5.00 T shirts, $ 5.00 flip flops, and $ 10 hoodies! The quality isn’t the best in the world but hey, it’s $ 5.00! Instead of doing laundry, you can just buy new T shirts.