1st Choice Auto Service

Excellent car repair place run efficiently and kindly by a kind, knowledgeable, up front, no-B.S. Family of old hands that have been in business here for a long while. I have made this my go-​to car repair and oil change place to keep my elderly Honda happy.
They even worked without appointment on my sister’s ’98 Toyota 4-​Runner, which ran into a major tire and axle problem, and had her back on the road in less than 24 hours.
The spacious waiting room (complete with leather sofas, good Keurig coffee, at least 2 flat screens, and a shared computer area) is alone worth a trip here.
This is an ideal location for all you Happy Valley dwellers.

We have been customers of 1^st Choice in Clackamas for about two years now since we first moved to Portland & saw their great reviews on Unilocal.We have brought in three different cars to them for both regular service & more urgent problems. They have always been fair & honest with us. They’ve keep our needs & preferences a priority even when that’s meant a lower fee for them when they’ve honestly told us the cost of the repairs was more than the value of that particular vehicle. Additionally, they have never talked down to us because we’re not «car people» when explaining what work needs to be done & why. These are good people that you can trust. I highly recommend them!

I purchased their repair package through one of the discount sites, but I believe their service is so worthwhile that I would come here regardless of any discounts or coupons. They are fast and efficient, and they don’t try to sell a person anything they don’t need. This is a great, no pressure shop!

I really like these guys. We’ve used them for all of our car repairs ever since we first discovered them. They play straight-​up and fair in everything, are open and honest in what they communicate, and are not afraid to spend a little extra time and provide some free advice to earn your trust. They’re also friendlier than many shops. (In a natural way). Pretty much what you’d like your auto repair shop to be.

So I was looking for an auto shop for my daughters car, near her place. I am in Arizona so depended on the previous Unilocal reviews to choose a place, Was not disappointed, called, made an appointment right away. They called gave us quote, right around what was expected and car ready when they promised. I was very worried about sending a young college student to an auto shop in fear she would be taken advantage of. This did not happen very up front honest shop!

I needed a sound fixed in my car. I called at 11am on a Friday. I asked to bring the car in at 1pm. They said no problem. They called a few minutes after I left, just brakes, $ 195. I said go ahead. A few hours later, all fixed.
They didn’t up sell me or try anything else. They reported 40% on front brakes too. Could have told me they needed work, they didn’t. Goes a long way in the trust department.
I will use them again.

Tigard, OR location: Can’t say enough good things about this shop. Very reasonable prices, no BS and GOOD work. Smart mechanics. John is becoming a friend as he has worked on family’s 5 cars for several years. I refer all my friends and they just rant and rave about John and the other mechanics. They can’t believe they have finally found an HONEST mechanic. Clean & comfortable waiting area with TV. These guys go above and beyond. One friend I sent there couldn’t get her old BMW through DEQ so John ran it on the freeway and (wait for it), took it to DEQ for her and it passed. He only charged her the DEQ fee. After being screwed over by several shops here in Tigard (Mannings) we will never leave 1^st Choice.

I used a groupon for an oil change and they only charged me an extra $ 12.50 for synthetic oil. I brought in an air filter which they changed for free (in my Saab, that’s a pain). Overall, I only paid $ 30.50 for a synthetic oil change. One place I called wanted to charge for $ 40 extra! They were friendly and didn’t try and sell me anything extra.

Have had a positive experience of taking my car in to the Tigard location. Really straight up service, John is great to work with. Had brakes looked at by one shop who told me they were «down the metal» and needed to be replaced right away. Shopped around for a reasonable price and when I dropped them off to be fixed here, they informed me that there was still 40% left on the brakes. Of course, I brought my car back when it had other trouble, and had a good experience of having a good quality starter installed by them. Highly recommend.

I bought a Groupon for a routine oil change and chose this location based on proximity to my boyfriend’s house. I was able to make a same day appointment, brought my car in, redeemed my Groupon, then sat down and waited. Not very long at all.
The gentleman I spoke with was very direct, and I like that. This is not the kind of place where I feel like being BS’d around and pressured into paying for extras. I usually dread taking my car in for maintenance because I’m not very knowledgeable about cars. This place actually made me happy.
AND they even turned off my maintenance light which so many places either can’t figure out or just simply don’t feel like doing. It’s the little things.

As a person with terrible car karma, there is truly never an auto shop that I actually enjoy. I have become accustomed to every leak and squeak ringing in at roughly $ 600.
I am WILDLY impressed by these guys! Seriously. A random chance that they are near my place of work, they beat a different shop’s estimate by several hundred bucks, were very straight forward about what needed to be done now and what could wait, and got the work done quickly.
I’m a college student, usually low on funds, and not currently in a relationship with an in-​the-​know boy. This place is the next best thing to dating a mechanic… they come highly recommended.

My fiancée turned me on to this auto shop when I moved from Beaverton to SE Portland. I am a conscientious owner of an older car, one that I am basically just trying to milk the most miles I safely can from until such time as it becomes a money pit and is sold.
Upon speaking with John the first time I took my car in and explaining my approach to owning this car, he has been very respectful of this, and does not ever seek to upsell me — he just recommends what is needed and that’s it. I do miss the Saturday hours, but hey, I can understand why a shop would have difficulty with supplies, staffing, etc. on Saturdays.
I can back up everything the previous reviewer said from my experience, and I am a regular customer — despite the drive and onconvenience of the location for me. (Live near Mall 205, work in Hillsboro)
An honest repair shop is a valued treasure!

My car failed the DEQ emissions test yesterday. The very nice man at the station said, «I can’t really tell you what you need to get fixed, but maybe [wink wink] it’s the oxygen sensor.» He hands me a list of «Recognized Automotive Repair Shops,» and since I don’t know where to go, as I just moved here, I start calling the list. Same Day Auto Service only does Japanese cars, so off we go to 1^st Choice, around 9:30 am, as they can get me in that day. I drop my car off, the guy gets my info, and I tell him what Jiffy Lube (see Jiffy Lube at 11 965 SE 82^nd review, they suck) said was wrong with my car. He said he would check that nonsense out, but he is going to make sure my car passes and that’s what is most important.
I call around 3pm and John tells me that my oxygen sensor needs to be replaced. He tells me to ignore the stuff Jiffy Lube said, it wont make a difference for my car passing and neither the PVC whatever valve or radiator cap need to be replaced anyway. Screw you, Jiffy Lube. He’ll have the car ready at 5pm. I go at 5pm to get it, and it’s ready, it works, the check engine light is off (it went on and off for months, and every time it would go back off I’d think my car healed itself and I didn’t need to take it in. Wishful thinking at it’s most moronic), and yay, I passed the DEQ test today!
I didn’t feel ripped off, the work cost was average, and the staff were nice and helpful. My brother in law is giving me his car in a few months, and I told John that, and he didn’t push me to do anything other than what was needed to pass the DEQ. He mentioned some service work that could be done to help the car run better, but said if I wasn’t going to drive it much longer, don’t bother. Very cool.