Modern Family Dental

First off, I’m not a big fan of dentists in general. I’ve always experienced quite a bit of anxiety in the dentist’s chair and it’s not something I look forward to. I’ve been going to Modern Family Dental for about 4 years now and they have been great. Dr Lee is extremely understanding of my anxiety and in fact hates having dental work done himself. Everyone in the office is super nice and no lectures about how I should floss more. I have had to have several crowns in the past year and they always manage to squeeze me in on moments notice. I go to the Clackamas location and they are the first denitist I’ve been to that have a machine that mills crowns onsite. This means the whole procedure can be done in one visit instead of the traditional method of a having a temporary crown while a lab manufactures the permanent one.
Last week I had to have my first root canal which was not enjoyable, but Dr Lee made great efforts to make sure I wasn’t uncomfortable, and even called me the next day to check up on me. I live in Hillsboro now and still drive all the way to Clackamas, but it’s totally worth it. This is really the way a small business should be ran and I plan to continue to be a customer.

I have to write this as I have had dental anxiety my whole life! Dr. Lee and Dr. Busi are very patient and kind and oh so accommodating! They make me feel less anxious and I actually don’t stress as much about going. Dr Lee I know better than Dr. Busi and he remembers who I am and takes the time to chat and help me feel relaxed when I get there. He even got me to use the epinephrine (which does cause your heart to race a bit), and that is something that made my anxiety worse so I didn’t use it and used the local instead (which took several shots of to keep me numb) so he took the time to administer it slowly and patiently waited with me to make sure I had no questions or problems .That to me says he cares! Thank you so much Modern Family Dental! (on a side note… anytime I have had a dental emergency they worked me in right away! I) The receptionist are very nice as well as the office manager! Two thumbs up!

I highly recommend Drs. Nathan Lee, Penny Lam, and Alexis Ly, whose patients I, my family, and the friends I’ve referred have been since Modern Family Dental opened years ago. They are genuinely caring, friendly, easy to talk with, scrupulous about cleanliness, and pain-​free. They are clearly top-​notch in their field and dedicated to offering the latest and best treatments to their patients. They strive to make their patients as comfortable as possible, and, perhaps because so skilled, they are also fast, which I particularly appreciate, not wanting to spend more time than necessary in a dentist’s chair. They are supportive and helpful, rather than scolding like some dentists. Their assistants are also professional and caring. The office accommodates scheduling, and their receptionist Aleena is especially pleasant and helpful. You will not find kinder people in any profession.

Do not go to this dentist — I am out $ 1700 because they failed to check with my insurance to see if the visit was covered. I knew I had coverage for half the crown but since it was an «old’ crown that didn’t fit into the «7 year policy» it wasn’t covered at all. They handed me a financial paper to sign while I was in the chair, after x-​rays and with Novocain in my mouth that said in fine print, «you will pay even if you don’t have insurance».
I checked with all my previous dentists and my husband and my daughter who is a dental hygienist and they all said, «Yes, it is up to the dentist office to check with insurance for coverage because they know what the charges will be.» I talked to the office manager and she gave me this song and dance how they «don’t know all the charges.» I have the biggest dental insurer in Oregon and this office doesn’t know about crown charges? I find this hard to believe. So this office is not at all about «customer service», it’s about money.

The Modern Family Dentist Office has been my families & some of my friends office for about 9 years. Everyone is awesome from the Dentist to the staff. They are all caring, attentive & wonderful. Highly recommend them.
The Valvona’s & Denise Glascock

I have been going to this dental office for several years, and I think they are very good. Dr. Nathan Lee is an excellent dentist, and dental assistant Dona does an excellent teeth cleaning. I have been very satisfied with their services. Their office is located near to SE 129^th and Sunnyside Road in Happy Valley.