Noah & Associates Community Management

Meh. Noah and associates manages my former condo complex and they weren’t impressive. While they emailed me back immediately and would forward maintenance issues to someone on site, they seemed disorganized or lacking other follow through. I called 4 times over 2 winters about a broken/​leaking gutter that left water gushing into my window in heavy rain and was only able to talk about the details of the issue when our condo got an on-​site (resident) contact for maintenance issues. When I had to have my water turned off for a plumber to do work, Jewell didn’t know where the water shut-​off valves were (apparently no one has ever labeled them) and my plumber spent 30 minutes on my dime locating them; she didn’t use that opportunity to label them for future plumbers, and I’m glad that was the only plumbing work I needed done while I lived in the condo. Most recently, I sold my place and gave them my forwarding mail address. I just got an HOA refund check they cut in early August which was sent to the address of the condo I had sold and moved out of (what?!). Fortunately the post office chose to forward this piece of mail after the mail forwarding had expired. I was never super impressed with Jewell and Sean though they were ok enough to get 2 stars. After this last issue I’m really glad I no longer am paying $ 250 a month in HOAs for mediocre service.

Jewell Gosse at Noah & Associates is a disaster. I’ve had to deal with her for many years. She’s just not competent or caring, period. Find another manager, she’s not worth the headache. As far as teh favorable reviews by the condo owners /​board members: I’ve seen more intelligence in a potted plant.

I have been on our board for 7 ½ years with Jewell at our helm. Our projects on our 1928 building that Jewell at Noah and Assoc. has flawlessly assisted the board with are broken water main, stucco repair and painting our building, sewer repair, electrical issues, bylaws, rental violations, sidewalk repair, lining pipes and re-​plumbing of the building (making our drinking water safer). And should an issue arise that may make a board member uncomfortable with a neighbor, Jewell rises to the top. This firm knows the law and backs up the board – always teaching. The result? We have a strong board, we are securely financed, and we have a peaceful community.
C.Hann

Jewell is a gem! As others have stated in recent reviews, it would be utterly daunting to try to serve on an HOA board without the guidance of a property management expert. I reluctantly took over as president of our condo board when filling a sudden vacancy was crucial. However, I knew nothing about what the job involved. Jewell has history with our association and helped bring me up to speed. She’s responsive to questions, helps co-​ordinate needed maintenance, and oversees the big picture, eg helping newbies conduct required annual meetings and budget reviews. I was unfamiliar with the concept of a reserve study until serving on our board; now I get it, thanks to Jewell’s assistance. Thumbs up!

I’ve been on our condominium board for five years. During that time I am been impressed by the way that they have consistently out performed my expectations. They are professional, prompt, and seem to anticipate our needs. They educate our board. They are flexible and we would be lost without them. They get our five stars. I wish there were six stars.

I am both new to my Homeowners board and new to home ownership and building management in general. It was daunting actually to serve on a board with so little knowledge about what this position would even entail, but my experience during this last year has been an incredibly positive one, thanks to Sean Pickle of Noah & Associates.
He is an invaluable resource, and I am incredibly comforted knowing that we have a management team that knows what needs to be done when, and how to approach the unexpected tasks that come up. I cannot recommend their service more highly.

After several years of owners on our board volunteering to manage our building, we interviewed three property management companies to take on the responsibilities of collecting annual dues, ensuring annual building envelope inspections, arranging for repairs as needed, updating the reserve study, filing various reports, interacting with potential buyers, and other duties as needed. Noah did the best job of tailoring their services and pricing to our needs so that we felt we would get a good value. We regularly renew our contract with Noah because we continue to be satisfied. We have good communications with Sean Pickel and other employees. Financial reports come regularly and clearly. When an issue with the building arises, they are responsive. Noah has developed relationships with vendors throughout the community, bringing the best talent and multiple bids to us. When a vendor changes policies that make it less attractive than other vendors, Noah investigates proactively and recommends changes. Sean has made himself available to attend our meetings. Property management companies have a difficult challenge: different people in a group expect different levels of service; acting to satisfy one member can displease another. But in our situation, we have had an excellent relationship with Noah and recommend it.

I have been an owner/​resident in a condo managed by Noah & Associates for the past 3 years and have served on the board for the past 2 years. As an owner/​resident I was not especially aware of exactly what services they provided to our condo community. Once I was on the board, their value became quite apparent. Beyond handling the bookkeeping, billing and bill paying, Sean Pickel has been invaluable in assisting the board in lining up contractors, overseeing building maintenance, and recommending solutions to a wide range of problems. In a century old building, problems never arise at convenient times. We have gotten assistance in dealing with emergency situations in the middle of the night, on weekends, and during holidays. We recently completed a 2 million dollar upgrade of the building’s plumbing. Noah & Associates worked seamlessly with the board, the owners, the engineering firm, and the contractors to get us through that ordeal with minimal disruption of our lives.
It is my pleasure to recommend Noah & Associates and Sean Pickel.

I was dismayed to read the multiple negative reviews! I have had the best possible working relationship with Noah and Associates, and their manager, Sean Pickel. As Board President of our condominium association, Sean’s assistance has been above and beyond what was required! I would recommend working with Noah and Associates.

I have lived in our condo building for almost 8 years and have served on the Board for that building for 7, two of those as Board President. In that time I have had cause to liaise with Noah & Associates, and in particular Mr Sean Pickel as our community manager on many occasions and I have great respect and gratitude for the work that they have done for us. They make sure bills are paid, handle our booking keeping, come out to oversee potential contractors, recommend and procure bids for work, and have their large experience in the field at hand to offer advice on many problems. We live in an old building and that has meant a seeming never end of problems to solve, and Noah & Associates have stepped up to the plate each time, and on many occasions have gone above and beyond what might be required of them. We have had many large projects to oversee, most recently under going a massive, year long, re-​plumbing project for the entire building. Noah & Associates were there every step of the way from the bidding process, through the work and at the end tying up loose ends. A potentially very disruptive project was made all the more easier for the residents by Noah & Associates work.
I shall be stepping down from the Board in the near future and moving on from the building, but I leave with much appreciation to Noah & Associates and Mr Sean Pickel for work and care that they have shown to our home, and would not hesitate to recommend them.

New name Noah and associates. Horrible condo management. In four months that they took over our management they did not do ONE single thing including pay our bills, change bill addresses, follow through on any board requests, get bids asked for work, create a budget etc etc. Even worse, after four months we had no financial reports and no accounting of our money. Kate was a train wreck. «Mr Pickles», the owner did not care about their incredible incompetency when we went to their management. After four months, we pulled out and it took us another four months to recover. Run away!

Noah and Associates Are the WORST management company EVER. I have had a condo for 20 months and they are very very slow to deal with issues. Rude employees who don’t return emails, a handyman who doesn’t show up, I could go on and on. The latest issue: lights that aren’t working in upper hallway. This stairwell is very dark and steep and pitch black at night, very dangerous. A week has gone by, no one has shown up. DO NOT do business with these people. I promise you, it will be a bad experience.

NAME CHANGE: NOAH & ASSOCIATES.
I guess they had change the business name hoping to outrun their previous poor record. Their personnel, owner, etc. sadly has not changed. At least, not where it counts.
They did not run far enough.
I have had ongoing issues with this company.
The latest is that I was unfairly charged with a violation. Problem: ONLY I was found in violation. At best, a temporary one. While another neighbor had a year-​long violation that went untouched.
I asked for the violation and fine to be «expunged». See my email below.
«As of today’s Board meeting I have been notified that if I put this request in writing the violation will be expunged.
Please consider this my (second) written request to expunge the poop/​dog bag violation from the record.
I checked my emails and found this one from October 7 to you and yours of October 21 in return. In this email I clearly „put in writing“ my request to remove the Violation Notice for poop or „dog bags“.»
The RESPONSE I received from NOAH & ASSOC. see their email below.
«What we need is a request that you are wanting the fine waived. The emails do not state this. It states the violation notice, but this is not something that we would remove as we need to have all records of what notices have been sent out.»
Seriously? If I request a violation be expunged then, doesn’t it follow that any resulting fine must join it?
I certainly believe it should.