Plato’s Closet Clackamas

I really like shopping here, and I’ve found a lot of nice clothing that actually fit me! I have found some clothing that is overpriced just for the brand, though. Their employees are very friendly in my experiences. There is loud *VERY* obnoxious music, hence the three stars. Multiple times I have left due to this.
If they could at least lower the volume a bit, it would be an improvement.

Went and bought brand new clothes from wet seal and took them in as a test, and they still didn’t take them. Don’t waste your time.

I had been selling and buying at Plato’s for the last six years. Today was the last time I will ever go in there. They have been picky the last couple times I have been in there. One time my mother went in there with some of my clothes while I was at work and the person told her, «I can look through it but we don’t usually take clothing of your generation». My mother reassured them if they would look they would find out it was my clothing. I’m 22 years old.
I tried on a pair of MissMe jeans, they were super cute and comfy and I wanted to buy them until I found a huge rip in the butt of the jeans near the pocket. They were charging $ 45 for worn ripped jeans. I went up to tell the assistant manager named, «Ryan». He was very condescending and defensive. I told him I felt like that was overpriced and that he shouldn’t be selling a damaged item. He marked them down from $ 45 to $ 22. I told him they were still damaged! They are still ripping the buyer off. He said some things under his breath, I don’t know what and when I asked he said «nothing». The jeans were a stretch like fabric and the rip is near the pocket. It was not a fashion rip. It was someone split them while wearing them. There is no way to fix them that wouldn’t make it noticeable. I told him I wasn’t coming back. He didn’t apologize or anything. Rude. Don’t go there.

I brought in some older designer labels and they rejected everything. WORST customer service ever. Perhaps they should hire people that actually know a thing or two about clothing and not 16 year old high school drop outs.

I brought in two bags of clothes, all only slightly used or brand new. They only took 11 items and only took items that had tags on them. They claim to give you «40% of their price, which is 70% of the retail price», but I only received a total of $ 49, despite having 2 brand new pairs of jeans, with tags, retailing $ 60, and 5 – 6 dresses, all brand new with tags. Huge waste of time and a major rip off.

Not that great of a selection. I brought in a a pair of Lululemon leggings, originally 89 dollars and they offered me barely anything. That was the only item they would take and I brought a big bag full of clothes that I found hard to part with (but I needed the money.) I decided it wasn’t worth it and brought them to buffalo exchange where they took much more and gave me much more cash.

The last time I brought my clothing in to sell I was told that the time I’d been in PRIOR I had a sensor on one of my items and that they had flagged my ID in their system. This was completely erroneous on their behalf, all of my clothing was used! Why would you accuse/​inform someone of an event weeks after it occurred? Why not when this purported event was happening? On both occasions they still bought from me too!!! Maybe because it’s not true?!
That’s the equivalent of saying «Let’s accuse you of something when it’s not fresh in your memory, have it be meaningless to do so, have no on-​site manager to refute the validity to, all for the awesome $ 4.50 you get after we make you wait for an hour for your own personal defamation, hooray!!!»
Naturally I was so upset that I wrote the manager and her assistant manager an e-​mail inquiring on how I could rehabilitate my good name, to which they never replied.
This company is a franchise with an extremely poor structure that extends into every store of theirs I’ve been to. This store is absolutely the worst one I’ve been to!
There is frequently no one staffed in management to oversee the inefficiency of their own employees, undoubtedly chosen to conveniently deal in passing with the frequency of customers they upset.
My advice to potential customers is to go to Buffalo Exchange, Crossroads Trading Co, or anywhere else because at the very least you’re supporting a better company of people and you’ll feel like it in the end.

This is my favorite place to shops for all my back to school outfits. The whole place smells way too good. And all the staff there are super nice. Especially that cool girl with long hair. She’s like 5’9, loves cats and is always a huge help. Most definitely coming back.

2^nd time ive taken my clothes in to sell and they only take two pairs of shoes (Nike’s, boots) and a dress and literally only offered 16 my nikes cost 100 alone its bullshit and a waste of time I had two huge bags of cute clothes! All they want are brand new clothes and designer! Bunch of bullshit! Dont go! Waste of time!!!

I had a box of great clothing, 3 dresses & the remaining were shirts & tank tops. Well they decided that they would be interested in one dress from Forever 21~ lol and would give me $ 2.80!
(If you have any value in your business and wonder what your customers think, then I would assume someone from this establishment will read this, so this is to you!!)
There’s nothing else in this box of interest Plato’s Closet? Really? I mean I had 2 Guess brand Tank tops. Wow, what exactly are you looking for?

Plates Closet is a great alternative to shopping at the mall. They do have some really good prices and all if the clothes that they accept are of high quality. The only drawback is that the racks are packed full so you have to have the time and patience to go through everything to find what you are looking for. Besides that I visit there often and trade my gently used clothes in to buy more clothes!

JP took me here yesterday so that I could buy some jeans.
I was surprised that Plato’s Closet smelled clean, not like that one exchange just off Hawthorne that smells like grandma’s attic. The abundant staff was helpful and friendly.
I didn’t check out the other clothes, but the jeans inventory for guys was hefty. The big selling point is that you can get near new jeans for $ 25 here that would otherwise cost $ 200+ retail. I bought two pair.

I bring my 15 year old daughter here all of the time. We love it. She gets a ton of great clothes, for great prices.

I don’t like that you leave your clothes with them and don’t get them back for a couple of hours. I didn’t know what they had taken and when I got home I was very disappointed to see that they had given me $ 12 for one item that still had the tags, and another item that was worth over $ 100. Most of the clothes are too young for me. I prefer Buffalo Exchange

Place to go for cute «teenagery» outfits! You can find anything from sexy heels to nice blouse, jeans, cardigans, dresses, sweaters, t-​shirts and accessories for guys & girls, most are priced reasonably.
I did, however, come to SELL my teenage outfits (not forever 21 anymore you know…).
— They definitely like NEW or barely used items
— Items from major brands (ex/​ON, H&M, XXI, Charlotte Russe, Gap, AE, Hollister)
— Fashionable, popular designs that young people will buy
I’m not sure how good their offers are compared to other exchange clothing stores. Don’t expect too much return, perhaps a few bucks for that 1 or 2 pieces of item they pick from the two full bags you come in with, and you may be surprised.
I had a great experience with friendly staff that day.

So far I haven’t had any issues with rude staff here, as everyone has been very polite and helpful, although they are a bit on the slow side. The location isn’t great, but for what you are getting I think it is well worth it.
They have a good selection of reasonably priced clothes that are clean and in great condition. The prices for buy backs are decent, but they are very particular about what they will take, but I suppose that is why most of their clothing is in almost new condition. You will not find any ripped, stained or odd smelling (think that special Goodwill mothball/​urine stench) clothes here. A great place anyone who wants to have a nice wardrobe, without getting bent over by paying full retail price.

The last time I went here to sell clothes, I watched the high school girl going through my things smell a pair of my Jessica Simpson peep toes, make a face and say «ew, these smell like my grandma’s closet». That was a weird day for me.

the location of this shop is one of its less appealing factors, but it’s still worth a shot if you want some cute, well priced clothes!
unfortunately, the staff is worse than the location. (at least most of them)
after going to this store for over a year (maybe once or twice a month), I’ve noticed that the manager has a terrible attitude and she seems to make her staff miserable. the feeling of the shop is super negative and makes customers (my friends and I all feel this way) really uncomfortable.
as for buying clothes, they seem thorough. they almost always explain why they pass on stuff and they mention what they’re looking for pretty much every time I’ve sold things there. my friends and I all agree that though they could pay more for items, they accept most of our clothes, though sometimes they pass on newer items inexplicably. overall, the consignment part of the shop is pretty good.
they are the cheapest bet in town, and the quality is decent. you can find some nice stuff there (abercrombie & fitch, forever 21, etc.) and usually it isn’t too worn out or stretched, so you do get your money’s worth. but for me, service is incredibly important, and they just don’t cut it.