Tan Republic Clackamas Promenade

Pretty amazing salon to come to now! All new employees that are trained to make customer service the most important thing! They know so much about lotions, they can explain to you the difference between the lotions and the end result! Plus there is a huge difference from the diamond bed verses the platinum. I’ve never been to a tanning salon that went into detail and explained the difference in the beds!!!

This location is awesome! I love their Beds and their staff is always friendly! Sara there is so sweet and gave me good advise on lotions! My favorite tan republic by far!

I don’t know why the reviews for this location are so bad, because I’ve always had a great experience here! The people have always been friendly and helpful. Clackamas is a fantastic location to tan!

I wish it were possible to give zero stars. After joining a different tan republic in SW Portland, where I never had a problem, I moved to Clackamas and started tanning here. Most of the employees here are rude or act as if you are interrupting them by coming in and wanting to tan. Worse than that the equipment here is completely unreliable. Four different times, in less than a month, I have gone in to be told that the computer was down and none of the beds would work. Also, they have two platinum level beds however the nicer of them is continually out of service because it is broken. Lastly I purchased a package for Mystic tanning, but twice I’ve gone in only to hear that they were out of solution. I won’t be renewing my contract when it comes up — and until then I’ll go to mall 205.

This is by far the worst place I’ve ever had to deal with. After canceling my membership I was charged 3 more months and told the problem would be resolved with no call back but a bill that had been sent to collections. (After multiple attempts to contact) the reason I cancelled my membership was because I got a bacteria infection from the beds that lasted a month and a half so when I brought it to there attention the response was «oh well we may have made the cleaner a bit to strong that day» WTF?!? This idiot her name was Michelle sounded like a complete moron but I was decent enough not to freak out and just nicely cancel my (what was told not a contract) 30 day payment thing. Fuck this place and the stupid owner that lied
To me and the completely incompetent employees they have working there. I HIGHLY HIGHLY suggest not tanning here for your own safety
And sanity! It’s a complete freakin rip off seriously! I’m only giving it 1 star cuz Unilocal is making me!

Tan republic staff is so helpful in meeting my needs. They always have great offers on products. The facility is clean and equipment is in top shape. I’d recommend them to ally friends and family.

Can’t beat a nice tan while out shopping! Great location! However some of the male owners are unbelievably rude. I have been a loyal customer since 2008 and was told I was costing their business money by tanning there!

Horrible business, very inconvenient. Fee’s, fee’s, fee’s. Keep an eye on your bank account, they will not charge you what you agreed for but always some additional charge. Big money scam. Will charge for anything they can. Also it’s so so hard to cancel

Too expensive. Annoying staff. STINKS SO BAD! I don’t know what it is but there is a terrible smell that gets worse as you go towards the back where the bathrooms are… My heels always burn I have to cover them, I don’t know why this is… I would not recommend this place at all. Its WAY too sales oriented which makes a quick ten minute trip to the tanning salon turn into half and hour or more its crazy they can’t take a hint!

If Unilocal allowed a zero star score this place would receive it from me. They lied and said I could cancel any time. They won’t let me talk to the manager or corporate. I got 2^nd degree burns from the «no burn» beds and then when I show the girl my peeling skin she says «we can spray tan you to even you out»… So then after more peeling I look like I have micheal Jackson disease! Don’t set foot in this place, they make used car salesmen look honest and trustworthy.

I came in and realized that I forgot my goggles, which I had to pay for ($ 10!!!). I bought a package and went tanning there about 5 times. Every single time it smelled like a garbage can. I don’t know what it was but it was DISGUSTING. Most places supply a free sample of tanning lotion and free goggles.
Also, receptionist didn’t know what she was talking about.
Worst place ever. Don’t bother coming here.

I went in here with a friend having a text for 1free week tanning. My friend was told the free week is only good in the silver bed, which they are discontinuing, and which they don’t even have a monthly rate on. But she goes ahead n starts her trial in a tanning bed we’re. Told wont actually be available?! I am offered to put the value of the free week towards the cost of a month membership. I do and am asked if I have protective eyewhere, because its the law. I ask why my friend wasn’t asked if she did, since I know she didn’t bring any, and its the law?! Oops?! I sign up being told «members get half off lotions.» PERIOD. Later I will be told oh that’s only the day u sign up. That’s not what she said! I go to use the restroom before I tan and there’s no toilet paper, OR handsoap?! Im then thinking I shoulda looked around more before I signed up. The next time we come my friend is told «we don’t offer the free week here. And, I can’t give you another tan.» Uuuh excuse me?! She already was told she had a free week in the worst bed, and its the 3^rd day of the week, so?! I ask about upgrading so I can go to another location which I hope will be better, with better customer service. I am told one price to upgrade for the month, but will be told another price by another worker another day (rachel) whom also ends up changing my monthly payment due dates Without even asking me if that’s ok?! The same worker who at another location (Clackamas) puts me on only my 4^th time tanning in a bed I’ve never been in for too long, not explaining that this“diamond” bed has more uvb rays I.e. than the other one I’d been in. And who when I call in pain to try to save future customers from Burns, am told in an arrogant tone by (Rachel) that you said you were ok with that amount of time. No she didn’t say anything as she rushed me into a bed I’d never been in. Someone new to tanning. She un-​apologetically sounded like I should know as much about the beds as her, who works there, me a New Tan republic customer?! So she who changed my payment due date to charge me more money without exposing that was what she was going to do. Who caused me for lack of good customer service to also not be able to even use my newer membership for a while as well because of my burn… I am not a happy customer

Let me start this out by saying I have been to several different tanning salons, and this is by far the worst experience I have ever had at a Salon.
I walked in greeted by the normal tanning salon smell, (good sign) but that was the only good part about this place. I got to the counter where the girl seemed nice enough. I had to inform her I had never been to this location and she handed me a price list… While I was looking it over I noticed out of the corner of my eye that she was just blankly staring at me. I asked her «I’m sorry do I need to pay or something?» and she very rudely responded «well which one are you gonna do?» I decided to do the cheapest tan which was 7 dollars.
After selecting my tan I asked if they had goggles for rent since I would only be going once, she said no, but that they sold pairs for 5 dollars. Informing her I was trying to stay under a budget she said it was Illegal to not wear them, Upon hearing this my friend I was with said she has been tanning here 4 other times without using goggles as no one told her otherwise unknowingly hurting her eyes with the UV rays because she had never been tanning before.
Once I agreed to buy the 5 dollar pair she tells me they are sold out and I can buy a ten dollar pair. She continued to try to sell me the ten dollar pair until I said I couldn’t afford to tan, once I said that she changed her tune and told me they have toss away eye covers for a dollar. This brings my total to 8 dollars. Other tanning salons I have been to have single use lotions for a couple dollars, so I asked and she informed me they were 5 dollars. Skip that. All of this was awful, but it got worse.
Once I got back and into my bed about 5 minutes in my arm started to burn on my right side. I tried testing the pressure on other spots with my body and trying to hold my arm up, but I couldn’t. It was just extremely uncomfortable on the one spot on my arm. I endured the pain which I can only describe as when you grab a cup of coffee and its way to hot to even hold. Once I got out of the bed I noticed that a 6 inch area around my elbow was bright red and blotchy and warm to the touch. Afraid that the bed was broken I went out to tell the lady. What I got in return was a blank stare. With my arm out as evidence that something was wrong she informed me that sometimes people use tingler lotion and if the beds aren’t washed properly it can affect the next person. So sitting there with my arm hurting i’m supposed to feel comforted by the fact that they don’t properly clean the beds. As I’m standing there waiting for an apology or for her to jump up and clean the bed, or offer me a refund since it wasn’t enjoyable at all, but I got nothing.
Worst Tanning salon Ever