I took in a king comforter to be washed and I was quoted $ 25.00 by one of the female employees. I was helped at the counter by Thomas Joseph himself, when I showed him the stain(puppy drool) he said that would be an extra $ 5.00 to clean. I went to pick it up six days later and the price was $ 34.95. I told the lady that wasn’t what I was quoted, she called Thomas and he said he would go ahead this one time only and approve the $ 30.00 I was originally quoted. The next day I had a message from Thomas Joseph accusing me of being a LIAR and that I was never to come back to his store! WOW really? You are going to be a jerk over $ 4.95! I was extremely shocked that he «the owner» would do this. I guess he has enough customers that he doesn’t need another! I emailed him back and told him he was the LIAR and to never contact me again! Please do not take your business to this company they do not deserve us who have Integrity!
Ruth C.
Rating des Ortes: 5 Portland, OR
Ever since stumbling upon Thomas Joseph a few years back, I’ve been faithful since. Their work is consistently perfect. I brought in a silk dress that I hadn’t worn in years — it had deodorant and food stains, leaving it hide in the back of my closet untouched. Despite its hopelessness, I brought it in, not expecting much. I had a few other work blouses to launder, so I thought it would be worth a shot. The dress came back flawless. It looked brand new! All the of the other shirts I’ve brought in(ranging from silk to linen, cotton to polyester) have come back looking brand new, without a single crease. The service is always fast — my shirts are often available the next day! The staff, as well, is knowledgeable and extremely friendly. I often find myself talking to them for fifteen minutes or so, laughing the whole time. They, and the owner, truly care about doing their best work and making the customers happy. The pricing is slightly above average. Getting my shirts dry cleaned costs about $ 6.40 per. But it’s well worth it. This company is all about customer satisfaction and excellence, and that’s why I’ll be coming back and telling all my friends!