Yuen Lui Studio

Great if you’re looking for a photographer that is subpar and terrible customer service. However, if you’re actually looking to get nice pictures, go to a real photographer.
–Pictures looked terrible, poses completely fake, had us sitting on items that completely showed in the picture! Can’t you at least hide the wooden box I’m sitting on???
–Customer service is horrendous. After I paid for my shoot, found out that the Clackamas location closed. They wouldn’t refund my money. Told me I would have to drive 45 min each way to the Beaverton location to pick up pictures. I threw an absolute fit, so they finally told me they would mail it free of charge. Wow… how kind.
–Pictures arrive… THEY ARE THE WRONG ONES AND UNEDITED! I don’t know why even bother with this place. I’m so furious! Plus, you have to call. They won’t respond to emails. I want to call right now, but alas, they are closed Monday and Tuesday. Fabulous.

Pictures turned out great. Its not easy to get good ones of a larger group but I got many different poses to buy. Very happy, brought my son back for senior pictures and liked them all. Getting poses on a printable disk and able to order huge sizes there for them to print for me made it super convenient too. Everyone was patient and helpful, even when I had one last minute change. In the past I’ve used individual photographers for quality reasons but Yuen Lui did a great job.

Supurb photos! Got a groupon for them and am so glad we took my daughter in for Easter/​Spring photos. A real bunny and great artists working with us… Awesome!

Overall, I was pleasantly surprised by my experience at the Clackamas studio. I did use a Groupon voucher: it was time for a new headshot for online job-​hunting and social media, and I didn’t need Annie Liebovitz to get what I needed.
My photographer was very pleasant, took the time to listen to what I was looking for (both traditional and informal business portraits, something a bit different from the usual headshot), asked good questions, and then set about her business efficiently, checking and rechecking lighting, changing backgrounds, and suggesting a variety of angles in an effort to give me what I wanted.
There were many good shots to choose from, but in the end I selected one that has generated many compliments from friends and strangers alike.
Only negative is that, like Angie G., I was told a shadow in the photo would be lightened and my eyes would be slightly retouched, but I don’t believe that was done (I Photoshopped the shadow myself later).
All in all, I think that if you communicate a clear vision of what you want and don’t expect miracles, Yuen Lui can be a good alternative to more expensive studios.

Not sure if there is a distinction made between those who pay full price as opposed to those who go the Groupon route but let me tell you about my crummy experience with this studio. I purchased a Groupon voucher. I guess if you want a village of the happy nice people sort of picture you’ll probably be happy. On the other hand, if you’re expecting a modicum of artistic sophistication, then prepare to be profoundly disappointed bordering on being completely pissed off with these clowns. Don’t waste your money! I wasn’t expecting a Vogue cover. My expectations were modest. All I wanted was a decent 8×10 of myself and a decent passport picture. My whole experience was rushed, the lighting was absolutely atrocious, and the photographer had the comportment of the person that takes the pictures and the DMV. This person did not exude professional chops. There was a total lack of sensitivity to the subject and a lack of knowledge about lighting. I’ve got this feeling that everyone must endure the exact same lighting. The poses and the background were ridiculous and absolutely no effort was made to encourage me to relax and feel comfortable. I was assured that my photos would be retouched. I was told that wrinkles and slight imperfections would be softened but none of that was done. Now, I wasn’t expecting them to wave a magic wand or anything. I wasn’t looking for my photos to be a lie — all I wanted was to look my best for posterity’s sake. Frankly, had the lighting been warmer I’m positive the end results would have been a thousand times better than the total crap they had the audacity to hand over with a straight face. And yes, they are that bad. My passport picture came back first. I was told they couldn’t soften wrinkles, etc. on a passport picture. But even the quality of my professionally taken passport picture stunk. There was a dark shadow across my neck. They returned it to the lab and it came back lightened, which must be there idea of «retouching.» It looked like it was taken under a fluorescent light. Then the 8×10 arrived and there was absolutely no retouching done. Nothing. Is it so unreasonable, for instance, to expect them to airbrush a mole that is located right below my neckline? After the session I discussed the subject of retouching with the photographer and I was told that my 8×10 would be retouched but when it arrived it hadn’t been retouched one iota. This place is a McStudio and I regret going there. My whole experience, unlike Rick G., was depressing. I say don’t waste your money. And if you’re in the market for a good passport picture you might as well just go to FedEx/​Kinkos.