Valvoline Instant Oil Change

Extremely fast and efficient service. This is the only place I take my Volvo to for its inspection, they are very cool and understand that some cars have… quirks. :) Sadly, this is the last year for me and my Volvo. Next year they will have a different car to work on, but I will definitely keep coming here. I mainly come for inspections, which last about 20 minutes. They don’t take appointments, it is first come, first serve. But like I said, the inspections last around 20 minutes, so it isn’t a long wait. I would call to make sure the inspector is there before going, but I believe his hours are 9am — 4pm. He breaks for an hour lunch at noon.
Their waiting area is very clean as well as their bathroom. Which is more than I can say for some other places. All the staff is very friendly and seem to love working there as well. Definitely an awesome place to take your car to. Fair, honest people and great service!

What’s more uplifting than seeing your oil light flashing? Just what I need (not), another PITA task. So right away, this business start off with 2 strikes against them: it’s a business that brings in people who are probably, for the most part, completely annoyed that they have to be there, they have 100 other things they’d rather be doing, and they’re in a hurry. Perfect conditions for a bad experience. Not exactly like operating a pro shop or a spa.
That said, these guys were great. There is a big poster of the company values on the wall (3 or 4 simple, clear statements) and it seemed to me that they’re taken seriously. I went in on a Sunday afternoon at 2pm, probably the worst time to go, but had only about a 15 – 20 wait. The place was clean, the technicians were friendly, you can just sit right in your car and text/​read while the whole thing takes place, and I was in-​and-​out of there with an oil change (and safety check) in about 30mins for around $ 50. Hard to beat that. Good service, friendly techs who acted professionally and seemed to really care about doing a good job, and a fair price for something none of us want to deal with or have any time for.
I’d definitely go back and would recommend it.

Wow! I never thought I’d be writing a review for an oil change place but the service was so friendly and the guys worked like a real team that seemed to like working together and the guy in charge, Mike, goes out of his way to explain the process, be clear about your choices and was just all around nice. I live in Brooklyn but I will be back the next time I come back to Buffalo coincides with when I need my next oil change. Soooooo much nicer than the service I get in Brooklyn!

DON’T GO HERE! They replaced my engine filter when I got my oil changed with one that did not fit and was cut. My car started making noise afterwards and it cost me $ 200 to fix.