Pet and Home Care, LLC

HIGHLY RECOMMEND!!!
I must first state that this was the first time I have ever trusted a company in coming to my home to take care of my cats. I am so thankful I found this amazing company, they not only took care of my home and cats while I was away but they put all of my concerns and worries to rest. I was extremely skeptical the first time they came so I had cameras everywhere and watched intensely the live video feed during their visit… and this is what I saw: they stayed the full time I paid for, thoroughly cleaned all litter boxes, gave cats fresh water every visit (even though bowls still had water), played with the little ones and took out the litter box trash at the end of the visit. They did an awesome job!
One of my biggest concerns with having a stranger in my house while I was not there was that they would be snooping or even worse… stealing!!! Well during their visit they never opened any closed doors, closets or cabinets; they also never entered any areas of the house that were off limits.
Another reason I absolutely love this company is that I truly feel they care about their customers. A couple of weeks ago I accidentally locked myself out of my apartment… I freaked out but then realized there might be a glimmer of hope since Pet and Home Care had a copy of my key. I called, they answered and had someone out to the rescue me in less than an hour. Not only was I totally impressed by their quick response but they only charged me for the time it took them to drive to and from my apartment. Any other company would of used this opportunity to take advantage of their customer! They charged no extra fee no last minute fee… nothing just a regular home visit fee.
I absolutely love Pet and Home Care and am a forever customer!!!
Oh and one more thing… their online portal is better than I have ever seen for pet care. You can schedule your visits, update you visit details, update pet info and pics and pay for services without have to call anything in. Super easy!!!

Tiffany and company at Pet and Home Care are just awesome. I’ve had to travel a bit lately and had some late changes in plans. They have always been very accommodating to my schedule changes.
I can input changes into the forms based on pet behavior for them to always have the latest info on the needs of my animals. I have 4 geriatric cats, so knowing their quirks and behaviors is important information for any caregiver, especially when checking older animals who may not be feeling well.
I receive periodic updates via email, and more detailed daily information when I get home. They took care to water my plants, check for hairballs or other pet accidents, and get my mail.
I use a lockbox for the key, and have a home alarm system. They were easily able to accommodate both with no difficulty.
A class act all the way around — very happy with the service received!!!

Absolutely outstanding service! The registration and booking process is immediate! We have been using Pet & Home Care for 3 years and they are super with our 2 cats and 2 guinea pigs. Each P&H staff member is friendly, loving and always accommodating. We would highly recommend the ‘meet before you book’ service if you’re a first time user or usually book cat kennels for your cats. This gives both you, staff member and your animal the opportunity to meet each other, tell them about your pets likes, dislikes and habits. And if you have children, it gives them peace of mind knowing who’s looking after their pet.
We were I Florida in June and heard about the flash floods in Gaithersburg at 7pm. At 6.45pm I went in my iPhone, logged in and used the drop down menu to book a visit for that same evening at 8.30pm to check our cats were indoors (as they go in and outdoors through a kitty door) and Tiffany had confirmed my booking within 5 minutes of me booking! That is peace of mind.
They pick up your post, water your plants and love your pets… More than most neighbours nowadays!

We used Pet and Home Care when we went on vacation last week. Will definitely be using them again!
The process is super easy. Online forms, very responsive, helpful and direct communication. No hiccups, very efficient!!! Love it!
We left our key on a lockbox and gave them the code. They left a little report card for each visit. Nothing was disturbed in the home (we have a baby cam with motion detection upstairs for our little one, we would have been notified if even a peep was made up there). We came back to calm, happy kitties. I have to admit, I was wary of strangers having access to my home, I’m now completely confident with Pet and Home Care, LLC.

I used Pet and Home Care’s services when I lived in Maryland. I was so impressed with their reliable services as well as the love and care they gave to my animals. I have friends that use Pet and Home Care’s Doggy Day Care, and they are extremely happy with the facilities and attention their dogs are given during their stay. I would highly recommend Pet and Home Care!

We have a four year old, 4 lb doggie and used pet and home care for the first time recently. Never have I had people bring in the mail, packages, newspapers, all neatly stacked and I never requested any of this. Needless to say, we were very impressed and our Lily had a blast playing with the sitters. And they immediately answered any questions we had on line before we left — the company is totally professional. I never worried for a second! We will use them again and I give as high a recommendation as possible!

Our dog — Zoltan (depicted in several of these photos) — has been a daily camper, and frequent boarder, with Pet and Home Care since early 2009. That is five years of every-​day, every week, care. The most exciting moment of Zoltan’s day is when the «school bus» rolls up to take him off to his friends and to play at the doggie farm in Clarksburg. He is not even that excited when he comes back home to us! He loves the humans who take care of him, and so do we. They go out of their way to accommodate us, even when we mess up and fail to schedule properly. No request is too difficult, no call or text goes unanswered. Most importantly, these are humans who love dogs. It really shows in how they treat their charges. I am so happy to have met Tiffany and her colleagues when we first moved near her. It simply could not have gone any better than this. Anyone who is considering becoming a client is welcome to contact me for further reference information. I cannot say enough good things about this team. What a find for Zoltan and for us!

We’ve been using Pet and Home Care to cat-​sit for us since we moved to Maryland 18 months ago. Their service has been excellent!
Once you’ve registered with them, requesting services online is super fast and easy. On several occasions, we have requested services at the last minute, and Pet and Home Care has ALWAYS been able to help us. Even on holidays! I have found their service to be very consistent and reliable. Each sitter leaves detailed notes about each visit. And whenever we’ve requested it, the sitters have called and/​or texted us with updates.
Reliable, easy to use, and fairly priced. Overall I’m very happy with Pet and Home Care!

Would not use this service. I did not feel they were honest with us. I wanted one person to take care of our dog in our home for a few days. I was told only one person would be coming in and out of my home. That is not what happened according to the paperwork left in my home. This was quite a few years ago so maybe things have changed, but I was very clear in my discussions and unfortunately the service was not as expected.

We have used Pet Care a couple times and were very pleased. They were sure to get the details (pet names, food location, door lock specifics, etc) lined up before the scheduled appointments.
Very friendly and professional.
I was equally impressed how the owner handled me scheduling two dog walks and then calling 20 minutes later when our plans changed to cancel them. Very understanding, and again, very professional.