Pine Knob Shell

Eighteen positive reviews. An experience here has inspired my first negative.
On the positive side, the pumps dispense quickly!
I am on the road almost constantly, and only purchase Shell fuel.
This evening, during a routine drive to SE Michigan, I stopped for a fill up, a bag of trail mix, a granola bar and a 20-​ounce water.
On my way out, I grabbed a small paper cup to dispense my trail mix while I was driving. The clerk stopped me at the door to inform me the cup would cost me a quarter!
I didn’t have any cash on me – and this seemed ludicrous (I would have understood and fully supported this policy if I had not made any purchases … but I had just dropped $ 60 there.) Come on! It’s a *cup*!
That said, I had to put my contraband cup back. (Sincere apologies to the fountain drink purchaser who paid for a «pristine» cup, and did not get one … I had no choice!)
Maybe I shouldn’t have been surprised … I mean, this is a place that — for as long as I’ve been fueling there — hasn’t fixed the lock on the ladies’ room door. They have posted a sign instructing people to knock. I figure they must do enough business to take care of business, given their close proximity to Pine Knob and the Palace.
Fortunately, I have encountered many Shell owners and employees who treat their customers well. I look forward to seeing more of them!