This was the first time I’ve ever eaten at this Applebee’s. Our waiter was excellent! Very attentive, friendly, came back several times to check on us, refilled our drinks, etc. However, the food was less than mediocre. I got the chicken tortilla soup and chicken fajita roll. Wasn’t impressed at all with either of them. Also, there was a horrid smell as soon as you walked in the doors, and was worse right outside the bathroom. I probably won’t be back simply bc the food wasn’t enjoyable and the smell was enough to turn me away from this particular store, but at least the service was good.
Sean F.
Rating des Ortes: 1 Clarksville, TN
If I could give this restraint 0 stars I would. The resteraunt was not busy in the least bit. The service is horrible. After waiting for over an hour for food. My wife ordered the chicken tender Mac n cheese. Her food was cold when it finally came. My son ordered the kids chicken grillers and that was cold as well. We were told that my daughter could not have the yogurt and strawberries because they were out. When the server brought our food my son got yogurt and strawberries instead of the carrots and ranch he ordered. When asked about it the server said he didn’t know they had yogurt and strawberries. Still did not address the fact that he brought the wrong side for my son. After asking two more times about the carrots the server finally went and asked and said they were out. My son then asked about broccoli and ranch. 10 minutes later he finally got his broccali. The manager did comp my wife’s food but regardless we will never be eating here again.
Kurtis A.
Rating des Ortes: 3 Clarksville, TN
First off it is a classic Applebee’s. It has nice lighting and has an open bar as well as many televisions for entertainment. Unfortunately all the televisions were playing the same channel, but they had high definition which was appreciated. The service was alright, my family felt at times we were a nuisance to our waiter. Overall it was good food, and I enjoyed my time, but our waiter was mediocre. We also were brought the wrong sauce upon request(multiple times) which was quite frustrating, but refill times were great! I wouldn’t recommend going here or avoiding here, our service wasn’t great but wasn’t terrible. Just a decent meal with mediocre service.
Irene L.
Rating des Ortes: 1 Houston, TX
For someone who loves Applebee’s I was left disgusted, and I felt really bad for my daughter the food was unflavored and we were served food that was not properly cooked my daughter and I have been up all night throwing up I told management and she gave me some fake line about the bacon being sauteed well it was not fully cooked and neither was the chicken we were not given any kind of discount nor an apology I am sadly disappointed there is no excuse for the lack of concern with the way the food is being handled and served or the blatant lie that was given if I wasn’t in the food service industry I probably would have bought into the lie when I told her and showed her the different cooked and uncooked pieces of bacon she still tried to make excuses, like my son in law said next time we want Applebee’s we drive into the next town that would be my suggestion I will be calling the health department simply because I have not had food poisoning in over 13 years until now
Joshua J.
Rating des Ortes: 1 Alexandria, VA
STRONGLYRECOMMENDAGAINSTGOINGHERE!!! This has to be the worst Applebee’s I have been to in a very long time. The server’s main line was«I was trying to get caught up» after he was continuously making us wait. He had to be reminded constantly for items and even the food. Steak not cooked right and I won’t be returning to this location. Btw, wasn’t even that busy.
Dennis M.
Rating des Ortes: 3 Atlanta, GA
Quick stop in for dinner on way to Paducah, KY. For those that follow my reviews… nothing here will be shocking. Ordered boneless wings(plain) with Ranch app, 9oz sirloin with double mashed and a bourbon and diet soda. Boneless wings were okay but served with tarter sauce. No imotican can represent my face for this. Steak was overdone. Steak was significantly thicker on one end than the other. This could never be cooked properly because varying thicknesses. As usual sat at the bar(go figure) and I will tell you that even though he is just now finishing his training, Tyler is an exceptional bartender and makes up for the other short comings experienced with tonights meal. Meal is 3 stars… Service is 5 stars…
Robert P.
Rating des Ortes: 4 Clarksville, TN
I have visited this location many times before over the years and left indifferent to the experience. There seems to be a concerted effort by the entire staff to provide a friendlier and more welcome experience. The staff circulates quite frequently to check in tables. This includes the manager. I must say that I am impressed. I hope my burger is as good as the service thus far.
David H.
Rating des Ortes: 5 Clarksville, TN
Great service, great food. First time here and had a warm welcome from Sharee. I had the Ceasars Salad with chicken and my wife had the fish and chips. My salad was fresh and the chicken was cooked to order. My wife’s fish was hot and tastee. She especially liked the cole slaw. The place was very clean and our waitress Sharee was very helpful, making sure my wife’s french fries came with no salt. Highly recommended.
Cvcvc C.
Rating des Ortes: 3 Old Lyme, CT
We come here often since we live nearby… service has never been horrible, but the manager always seems to be in a bad mood. She never smiles, EVER, which leads me to think she’s having a miserable time. I always comment to my husband how she always looks miserable. Maybe try smiling at your customers once in a while, you’d be surprised how welcome it makes them feel. Why not go the extra mile just to SMILE
Jerelyn C.
Rating des Ortes: 2 Arlington, TN
Our food was fine. However our service was another story. We arrived at the Applebee’s at 5:30pm. Everything seemed to be fine. However we very quickly discovered otherwise. After we ordered our drinks, we told our waitress we needed a few a minutes. It took a few minutes for her to return, but we really thought nothing of it. We ordered our appetizers and they came out quickly also, however after that, the waitress basically vanished. We wanted to order more food, but she was no where to be found. Another employee, whom we assumed to be the manager, asked us if we needed help and we explained that our waitress had not been back by our table. She said she would send her over(and did not try to help us), but it was still another ten minutes before our waitress returned. It had been over twenty minutes since she brought our food. She took our orders and drink orders before disappearing again. The other two members of my party had to wait more than ten minutes on their drinks, even though the bar was not even half full. The bartender brought their drinks over, only to ask one of them what they ordered, because she didn’t know exactly what the drink she had in her hand was. They were also out of the alcohol to make one of the signature drinks. Our food arrived and it was good. We wanted to order dessert, only to wait another twenty minutes on our waitress to come back to our table. She was walking the floor, but never stopped by our table even though we had several empty plates. She also never told us her name or wore a name tag so we had no way of telling anyone else who was serving us. We finally ordered dessert and another waiter brought it to us and took our empty plates, some of which were still from the appetizer sampler. Our waitress returned after we finished to ask about the checks and then promptly left again. After another over twenty minute wait, another manager started coming around to the tables in our section to ask what we needed. We let her know that we needed a check and our waitress came back with the checks. It was almost 7:45pm before we finally finished and left Applebee’s. Not only did no one tell us what was happening, but it took us two hours and fifteen minutes to finish our meal. Some of the tables in our section had gone through three different parties. We waited entirely too long every time the waitress left our table. I was really disappointed with this visit and would definitely consider other options before coming back.
Bryan R.
Rating des Ortes: 2 Clarksville, TN
Went there today to day drink. The last time me and a buddy went there and had some Long Island ice teas which were super strong but the service was mehhh. So this time me and a couple buddies went in and I ordered a strawberry margarita. Probably THE worst one I’ve ever had. Not to mention the«bartender» had to look up how to make it. My friend got a mojito and it tasted like straight mint with water, HORRIBLE. So I was like ok I’ll try the Long Island ice tea… Again, horrible. Last time I went in I got buzzed off one Long Island, I didn’t feel a damn thing having a margarita and a Long Island. Food was«ok». Manager was nice and probably did more work than my bartender and seem to make drinks better than her. Last time going there.
Anthony M.
Rating des Ortes: 5 Clarksville, TN
Friendly neighborhood place. the service was spot on. The 2 for $ 20 menu was an excellent value. Will definitely visit again soon
Tiffany M.
Rating des Ortes: 2 Clarksville, TN
Some say you can’t have high expectations for Applebee’s? Disagree. There are well-run restaurants and poorly run restaurants and this one needs some help. Ordered twice from here and the only one seemingly on top of their game is the bartender. The hostess was a ditz and screwed our order twice when we got a simple to-go. They forgot to tell us they were out of soup until we arrived for pick-up. Steak was cooked medium well instead of well every time. Ordered broccoli and received potatoes instead. Get it together, folks. I’m heading for Chili’s.
Bruno S.
Rating des Ortes: 2 Honolulu, HI
Meh. Applebee’s is Applebee’s but they’re usually a nice restaurant choice. Went here for lunch and stuck with soup and sandwiches. My wife and I both ordered sandwiches and they were both made wrong, like the Chef didn’t know the difference between them(i.e mix matched ingredients bacon, turkey vs ham etc). The fries tasted old and rewarded. My wife’s sandwich had aback do that was black(disgusting). She sent it back and the one they brought back was completely different(but really good I are it). Should’ve went somewhere else and I will never come back. Our waitress was super nice and that’s the only reason I gave it two stars, it’s that bad.
Sandy L.
Rating des Ortes: 1 Clarksville, TN
This was our first visit to Applebee’s in a couple of years bc of a bad experience here before. This visit was the reason we wouldn’t come back again. Wing appetizer: Ordered the hot wings. The wings were warmish and were soft and mushy. Lunch: Hubby: medium Shrimp N Parmesan Sirloin Me: medium-rare Ribeye Both meals took about 20 minutes to get in a nearly empty restaurant. A food runner brought out our steak, plopped them down, and then left before I could tell her my steak was very visibly well done or hubby could ask for A1. I was able to flag our waitress down to ask for a medium-rare ribeye and for A1. It took another 15 minutes to get a redone which the chef? brought out and had me cut into. The steak was medium-well, but whatever bc I was not sending it back again. The steak was not seasoned and pretty fatty as opposed to good marbling. I ended up just cutting all the fat out(about 1⁄3 of the steak) and salting it. Hubby had already finished his meal when they brought the steak out to me so he got to sit there and watch me eat. No apologies from the manager or the waitress. Only positive was we used a coupon for the appetizer and had a gift card. This experience was so bad we left a $ 8 tip to use up the rest of the gift card so we wouldn’t have to come back again.
Sara M.
Rating des Ortes: 2 Clarksville, TN
Every time we go here, we say never again. This time I mean it. Don’t bring out my food and tell us that my husband’s food has already been brought out when, clearly, there’s no food in front of him. And then my fries were undercooked and partially raw. My husband ordered the ribs and was actually surprised that they were fairly tasty… so was the waitress. Even she said that she probably wouldn’t try ribs from Applebee’s. The only saving grace? Spinach & artichoke dip. However, even that was botched because the salsa that was supposed to come with it wasn’t there. And there weren’t enough chips. Seriously, never again.
Amber J.
Clarksville, TN
Ordered curbside. Told when to arrive. I waited almost 20 mins. Got back to my hotel room to find no dinnerware, and malt vinegar as dressing for my salad, rather than balsamic vinagrette, as ordered. Ate my dinner with my hands, and salad without dressing. Horrible service!!!