Victory Taxi Delaware

Fail on many levels — unprofessional, incompetent, not dependable.
I picked these guys because they are close by and a local business. I was happy to see they had a website and I submitted a «Reserve Taxi Service» through the portion of the website six hours in advance. But after a couple hours of receiving no confirmation, I called. The person answered, «Hello» and literally sounded like they just woke up. I wondered if I possibly called the wrong number. It turns out he is just unprofessional. I explained that I submitted it through the website and wanted to make sure we were good-​to-​go. But then he still asked me for the pickup address and times again anyway — several times. I must have told him the address 10 times, spelling it 3 or 4 times. The call ended strangely too, but I thought all was fine.
Unfortunately it wasn’t fine. He did not show up on time for the pickup. In fact, after being 15 minutes late, I called. Again, just «Hello». I asked where he was. He said «oh ok… yea… ummm… I’m on my way… what’s the address again?». He was clearly being untruthful.
I hope more Über and Lyft options arrive in the area soon.