Papa John’s Pizza

I stopped using this location. In fact, I now use Dominos for delivery.
The last incident was a 2 hour wait for the pizza. After 1 hour I called, they said it was out for delivery and there is no way to contact the driver for an update. After the 2^nd hour had passed I got angry. The manager on duty was rude. I called the franchise owner. They made a new pizza and delivered it in about 15 minutes and comped it… but that doesn’t make up for the disruption and frustration of getting a pizza 2:15 after placing the order.
I live 5 minutes from this location. Drive time was not the issue.
I have ordered from Dominos many times now by ohone and online. The pizza is on my doorstep in under 30min every time.

Well, they say that insanity can be defined as doing the same thing over and over, and expecting different results. Given my experiences with this Papa John’s location over the past several years, I guess I’m ready for a rubber room!
On the rare occasion that the pizza arrives in a timely manner, it is actually pretty good. The spicy Italian has great flavor.
Unfortunately, the service here is absolutely awful. I’ve been ordering from them every few months for several years in hopes that their service will improve. Orders routinely arrive 45 – 90 minutes after the promised delivery time (this location is at worst a 5 minute drive from my house). It doesn’t matter if you order over the phone or on line. The service is just bad.
After last night’s cold pizza arrived 45 minutes later than promised, I think I’ve finally had enough… So long Papa Johns!