Helen’s Tailoring & Custom Design

I’m not very happy with Helen’s Tailoring. I took 3 pair of pants in to have them tailored and one dress for my wife.
I paid her up front and she said they would be done in 4 to 5 days. Well she had my pants for about 3 months, and when I picked them up they were AWFUL. She said that she had somebody else do them and that she would fix them. So another month later I got them back and they were okay. She had my wife’s dress for 6 months and we finally got it back 2 days ago. This is preposterous.
I went in there a number of times to pick up our clothing and she kept telling me, «Oh yes, I didn’t get it done, it will be done in 2 – 3 days». I would come in and ask for the clothes and she wouldn’t have them done. She always had an excuse like, «The supplier didn’t send in the zipper for the dress». «They sent the wrong zipper». «I got in a car crash». «I’ve been sick». These are real excuses that she used, not examples.