Driftwood RV Center

I would give less if I could. First, their staff, though pleasant they do rush you through things when buying. But not I have had three issues. One the door on the RV is giving issues, still looking to get that fixed, not from them. Slide out wasn’t closing fully, their road repair guy couldn’t figure out why and fix it. Lastly, something cracked the liner to my hot water heater. Rod is fine and all but just cracked and so outliner is rusting. All issues above they say the warranty they sold me won’t cover any of it. It was a third party warranty. After I called them up and explained that the hot water heater is a porcelain lined tank they agreed if that failed then they would cover it since it is a material failure, have the claim submitted. I called 2 times to Liz who I had worked with when they said it wouldn’t be covered and still no call back. I got someone from the campground it is in who said they would fix it with me at cost. So I am not even going through warranty but I can’t wait to have it fixed anymore.
So some take aways, they will only respond and call you when you owe them money!!! Thanks Liz for the great response, everytime I called and left voicemail never got a call back, I would need to call again, she only called the first time to tell me they couldn’t do anything and wanted $ 75.
Second. If you are buying from here a trailer DO NOT get the extra care warranty. They make it sound amazing, the exact words of my finance guy «It gives you three years of peace of mind, any problems and they are cover look it covers doors, slide outs, shower, …» Listed everything but when you go to get a claim, oh well that is only covered if it is metal and your trailer isn’t. Oh that is only covered if (insert bogus excuse here). Don’t waste your money. Don’t use them for the repair either, I had another place come and fix my slide out for cheaper and they couldn’t figure it out.

Drove all the way here because of the «sale» they were advertising for 4^th of July weekend. Majority of the campers were locked and none of them had prices on them. There was no sales associate around to even help us. Wasted a day!