Ford of Clermont

Great place to have your vehicle serviced. Ron Simone my service advisor always helpful and knowledgeable. I have a 2005 mustang GT with a little over 125k miles and really want to keep it running new. Take my advice and give Ron a call. He will treat you fair and honest.

Jose was great! He did not pressure us and just offered to check the payments, kept us informed of the process, and made everything transparent. This is how car buying should be! I loved the digital signature of the documents and receiving everything on a jump drive. That was great! It took a while, like anywhere else, to get all the paperwork ready for the loan. We were there for about 90+ minutes overall I think. But I would buy from here again. We initially came in for an internet deal for a Ford Focus with 104k miles (which ended up being in the Ocala store). Jose showed us a 2013 Ford Focus with only 37k for only $ 3000 more overall. That was a much better deal for the difference in miles!

My Ford Fiesta is being serviced for the clutches and the service representatives gave me a loner car to drive while the vehicle is being repaired. I am happy with the loner car and my vehicle is being repaired sooner than expected. Thank you Ford of Clermont!

We wanted to express our extreme gratitude to Ford of Clermont. When they say they will treat you like family, they really do. Bryan «Goose» was our sales person and we absolutely loved he’s chilled, non-​pushing personality. He truly took care of us and we were happy to be his very first customer! Ron Bryner, you worked an amazing deal for our trade in (KILLER DEAL) and we were able to get our beautiful 2016 Ford Explorer with absolutely everything we wanted, including navigation and amazing safety features! Our insurance even went down! Thank you to the entire team from sales to finance for your patience. It was a very long Sunday, but absolutely worth it! I would purchase from this dealership again when the time comes! Go! They WILL take care of you!

Let’s face it, everyone hates the stress of trying to find a new car. I came to Ford of Clermont and was «treated like family». Mike, whom helped us find the right car in my price range, was very informative and so helpful. He showed us all these different options with no pressure. I always was scared to come and buy a car from a dealership because of the pressure and dealership fees. but you cannot pass up the deals that Ford offers. I will MOST DEFINITELY be back to buy my first car ever from a dealership.

Didn’t feel any pressure from the salespeople at all — they assessed my needs and we both agreed I should stay with the same model I was trading in — an Edge. I truly appreciated the expertise and speed which the staff at Clermont handled the paperwork associated with buying a new car. With all the new technological bells and whistle coming with new cars, I was walked through directions until I had a firm grasp of the process. Definitely coming back here when I’m ready for a new vehicle.

Purchased a 2015 Ford Explorer Sport from Ford of Clermont. The process was long and like most dealerships, a lot of back and forth. But in the end, I will say Michael Waitzman, our salesperson worked hard and came through for us with getting the deal done. I would refer anyone I know to «Mike» and will definitely return when it’s time to get my next Ford.

Don’t go to Jose Galvan to buy a car. He is an extremely controlling, manipulative and pushy salesman. Ask for anyone else. No people skills whatsoever. When it is not going his way he gets mean. If I was management I would take a good look at how he deals with customers. In fact, they probably DO know his tactics and condone them so GO TO ANOTHER DEALER!!! I would give the zero stars if i could

Very helpful and no pressure which was refreshing. But their finance people are a joke. They quoted me totally different numbers than what the emailed me. So I left and got what I was promised at Jarrett Ford

Keep away from this dealership like a hot person with every STD known to man (especially if you’re active duty military or a veteran.) For some reason Ford of Clarmont gets all their ford cars equipped with the packages all the customers want but have salesmen with the sales tactic of the cast of «The Jersey Shore.» You guys have a 2.7 star review on Google. That’s like going to a restaurant where every 9 out of 10 customers gets food poisoning… LOL.
My girlfriend and I decided it was time for me to get a new car. With both of us being military veterans we are lucky enough to receive car incentives from our Bank USAA (TrueCarEstimate). We plug in what I’m looking for in a car into the USAA car finder; and BOOM there it is the car I’m looking for a Black 2015 Ford Fusion with dune cloth interior Myfordtouch Eco-​boost for an ‘Online «TrueCarEstimate» out the door price of $ 19,697′. My girlfriend and I where like YES! Our bank USAA gave us a PAL well above that plus whatever else we were going to put down on the car. The day before we called to confirm that the car is at their dealership before making the trip from downtown Orlando to Clermont, FL. The salesman confirms that they have the car in the lot and that they’ll holder for me for the next day. Next afternoon when my girlfriend and I arrive at the dealership.
We are greeted by the salesman at the parking lot, I say «let’s take it out for a test drive.» we go through all the motions, we drive around the block while driving we chit chat and a lot of small talk and get a little bit acquainted. we come back to the car dealership and right before we go inside to fill out the paperwork; the salesman pulls me over and said the car comes with an «OPTIONAL» clear-​coat and a pinstripe that’s like $ 1,349 but you can opt out of it. I was like great, because I don’t want it. I’m methodical and it comes to financial decisions. My girlfriend and I did all the calculations and we have exactly what we needed to buy that car.
Even before THIS GUY!!! ran my credit he was already quoting outrageous prices and including «OPTIONAL» clear-​coat and a pinstripe that wasn’t «OPTIONAL» as soon as we cross the threshold of the door.
It’s like they tossed all the incentives out the window and want to charge us well above MSRP Plus the now «MANDATORY» clear-​coat and pinstripe. Needless to say at that price we didn’t need the car but the adolescent in me still wanted it. So after haggling back-​and-​forth for about four hours they coerced us to apply for my Ford Credit even after my significant other and I stated numerous times we are newly graduated college students that have recently acquired employment and will not qualify for Ford Credit.
USAA has given us a PAL and with the numerous amount of incentives and memorial day incentive we qualified for that car, not even including our down payment. We called USAA only to later find out that they were in breach of contract with USAA (TrueCarEstimate) by asking us to fill out their Credit application. In conclusion we sped away from that car dealership without a car and with a nauseating feeling of every person that worked at Ford of Clarmont.
Only to end up buying a very similar car at GREENWAY FORD @ 9001 E Colonial Dr, Orlando, FL 32 817
(407) 275‑3200
I normally don’t write reviews on Unilocal but I feel that it is my civic duty in order to avoid other people this grief.
F’ing! pinstripe ($ 349 for a sticker)

I took my Super Duty in to get the GPS fixed. Two trips there & it still wasn’t fixed. As soon as I took the truck out the second time the GPS wasn’t working. I immediately took it back & asked Scotty, my service writer, to come look. Yeah he was busy, and told me he didn’t have time to look at it. But it’s not working and I can show you what’s wrong! Still to busy for me. I asked to talk to Aaron, the technician, someone said he’s in the Service manager, Russell, office. I immediately went over there, got Aaron’s attention and he came right out & saw the problem. He said he will get with Ford & call me back. I went back in & spoke to Russel & told him that I never want to deal with Scotty again. He’s told me a few times that he doesn’t have time for me. And really has a very bad attitude. I do want to thank Aaron and Russell for fixing my GPS. They were very courteous and great to do business with.

Not friendly at all when I came in for an oil change and they made me wait an extra hour for no reason. They also do not disclose shop and hazard fees before paying for the works oil change. All other dealers that have the Works package only charge 39.95 plus tax. At this dealer they add shop fees and hazard fees. In the end you pay close to $ 50 for a 39.95 oil change. Misleading advertisement since it does not disclose these extra fees on their website. I would rather make the drive to Greenway Ford and get my car service there. Stay away from this dealership.

Went in to look at 2013 Ford Escape and was greeted by a young man named Saul. Saul walked us through the car, explaining all the features very well and talking to us about the different models. When we were finished with the test drive, I told Saul that we are going to look at about 6 different models, to make sure we buy what is the best car for us. When asked for a business card, Saul said we needed to go inside to get it. We followed him in and he proceeded to do his sales paperwork… name, address, phone number etc. I told him I preferred to be contacted by email as I don’t like any sales person calling me.
When I asked for his card he stated he forgot and went off to retrieve. However he returned with the sale manager, a man with his arm in a sling. I stated, bluntly I will admit, «I asked for your card» at which time the sales manager having not said a single word RIPPED (and I mean violently ripped) the paperwork out of Saul’s hand. He then turned abruptly and stormed away. I have never seen a person act both so unprofessional and childish, especially when dealing with a large ticket item such as a car.
I can state, without a doubt, that I nor any of my family will ever set foot on this dealerships lot again. And I highly suggest others consider who you are dealing with. Ive heard from others that they were treated poorly there, but figured it was just stress from the overall process. Seeing with my own eyes how little the MANAGER values a potential customer speaks volumes.
Oh, and I bought a 2014 Escape from another dealer that day. Ford of Clermont’s loss and I couldn’t be happier. And if you read this Saul, do you really want to work for a person that doesn’t value your customer and even you. He treated you as rudely as he treated me.

Tom Pritchard in the body shop is awesome! I had a problem with my car and had it at Mazda for 10 days with no real resolution. A co-​worker suggested I take my car to Tom even though it’s not a Ford. Mazda quoted me $ 600 to fix it (and weren’t even sure it would fix it). After only 15 minutes, Tom and his team figured out that it was something very minor a fixed it right up! Wow! He saved me a huge bill! I’ll be coming back here again!