Airport Acura

recently bought a used vehicle from this dealership. By far the worst experience ever. I bought the car with cash and it still to 6 hrs to complete. On various levels the car was not ready even though they new I was coming. Prior to driving from Columbus we agreed the vehicle would have 30 day 1000 MI warranty just to make sure there was nothing wrong with the MDX. They initially did not agree but to secure the sale they they made the 30 offer. Seemed great I had the warranty and the sales guy assured me the car was perfect. Found a couple minor items wrong and sent an email to the sales person and he said fine schedule with service. Scheduled and drove from Columbus which service was aware to find out they limited the warrant with some fast sales talk. Went in trusting the warranty and sales to find out there morales are equal to a conartist. They tell you what you want to here and only interested in moving vehicles. There are plenty of dealers that standby their product and value their customers. Avoid this dealer!!!

I took my TL to these guys for a B12 service. When I got the car back, all the money was missing from the change holder. The supervisor assured me they would contact me with a resolution but I never received any follow up. When you are paying $ 120 an hour for service you don’t expect to have to deal with theft. I will not be leaving my keys with Airport Acura ever again.

I leased my Acura TSX and all i have to say is I am in love my car :) Sandee Brom help me out and she was wonderful! If you want a great car and good sales person go to airport acura! :)

Recently purchased a vehicle at Airport Acura and was very happy with experience. Rick Angel (my salesman) was very helpful throughout the process. At the time it was hard for me to spend much time at the dealership– Rick arranged for 2 cars out to be brought out to our house to compare, and when we decided he delivered the new one. I’ve driven Acura vehicles for yrs. & have always been happy with quality & customer service.