This was our first trip to the Westside Market, it was a beautiful but busy Saturday morning. Lines were long but everyone was patient and the food was worth the wait. We ordered 3 different savory crepes and they were all superb. The complete did have some leakage issues but other than being messy it was still very good.
Lauren K.
Rating des Ortes: 5 Cleveland, OH
Once you’re inside the West Side Market, I know how it can be if you don’t have a game plan. You have long lines, big decisions to make with vendors, and a need to shop with purpose before the lines get longer. So where do you go first? Let me make it easy: Crêpes De Luxe. I hear people get a little salty that the staff doesn’t always come off as sunshine and rainbows. Um, hi! These saints are making hundreds of crepes per day and taking ultra picky requests from visitors, all while shouting over loud noises and trying to provide fast service. I’m normally not a fan of savory crepes, but both the savory and sweet options are superb. The Le Roi(bananas, peanut butter and chocolate) and the Florence(spinach, egg and gruyère cheese) are my favorite odd combo to get together. I don’t normally stick around to eat it(I shop with purpose!), so I get it to-go. While they may not always say it explicitly, you can get a box! Just ask and they’ll pack it up for you. Be advised: there’s a line and its a slow process! Every crêpe is handmade. You are waiting for quality, and its worth every second for these flavorful crepes. I swear, they are addicting.
Sean K.
Rating des Ortes: 3 San Diego, CA
Slow process, not worth the 20 min wait. I recommend only if there is no line or just a short one. The lady making the food did not do a good job. Very complacent. My impression is that she worked there for a while or perhaps may even run the establishment but her heart was definitely not in it. She messed up our order as well.
Oksana T.
Rating des Ortes: 2 Cleveland, OH
I stopped in today, a Monday and barley the clientele they are use to like they would be on a Saturday when the market is open. However, there were a group of people in line. I waited behind a couple people waiting for food and 2 people who still needed to order. During peak hours they have you stand to the right to order(closest to the coffee stand) and pay/pick up food towards the right. As it was close to being my turn another patron walked over to the way left of me looking at the menu, the people in front of me got their food and left it was now just myself and the woman that walked up to read the menu. The patron said«my turn!» and the middle aged blonde woman working ended up taking her order not acknowledging me standing, now directly at her counter until I started walking away. Their crepes are delicious but unfortunately the service is just terrible. I rather have the moody bearded guy, he may not make small talk with you but he at least acknowledges everyone.
Mirabelle L.
Rating des Ortes: 3 Columbus, OH
Had smoked salmon savory crêpe here. It was really plain, lack of ingredients, and not really worth the 30 minutes wait. Line was moving very slowly that’s why it took so long. I unfortunately would not recommend this place.
Daniel M.
Rating des Ortes: 2 Avon, OH
Had Been wanting to try these crepes for a while, when I finally did last monday I was soo surprised about the rudeness of the cook with the beard! What a douche! I mean this guy was so rude from the get go, just out of the blue, with no previous conversation of any kind, I had brought some folks from out of the country to try the crepes and only thing i could imagine that got him angry was that we were speaking another language, the cherry on top was the throwing of the finished crêpe on the little metal basket they have without any word, after we got our order, everyone just stayed there for a few seconds just looking at each other in disbelief of how that dude was so rude for nothing. The crêpe was good but come on! Worst thing is that there were ZERO people in line, so you can’t even write it down to being stressed out for being swamped, it was monday around 11 am.
Lee B.
Rating des Ortes: 5 Indian Trail, NC
The crepes here are FABULOUS!!! we got here just before the line got too crazy but I still would’ve waited.
A. I.
Rating des Ortes: 5 Cleveland, OH
The crepes are always amazing, although the line is quite long during busy times. Just calm down and wait for the goodness!
Gina C.
Rating des Ortes: 3 Independence, OH
Finally bit the bullet and got in line for the crepes. I’ve been to the market countless times and always pass it by because I don’t want to wait in line(same for the gyros). I purposely didn’t check the time because I didn’t want to know how long it would take, but the line moved pretty slowly. All I could think the whole time was how much the coffee place next door must hate them because I heard so many people say«wow look at the line for coffee!» and keep walking, which I myself did several times before I realized the line was for crepes only. I don’t know if the crêpe people have much control over the layout of their stand, but I would think they should consider swapping where the prep area and cook areas are if they can. It would make ordering a lot easier, and probably faster since the guy taking orders wouldn’t be shouting over 10 people«who’s next? what did you say?!» repeatedly, because as it’s currently set up he’s trying to take orders while standing about as far away as possible from the person who is next up to give their order. Anyway, the crepes themselves were really good, and I enjoyed watching them make them. They were a good value for $ 6 – 7. I got the Florence for myself(spinach, egg, gruyère), and a peanut butter and banana for my son. I ended up eating most of his, and actually liked it better than my own. Without a line, I’d definitely be back. With the line, probably not.
Lara G.
Rating des Ortes: 3 Claremont Meadows, Australia
Crêpe was really nice. It was nice and thin. I had the Nutella and strawberry. The only downside was the service… was really slow. The crepes could of had a bit more flavour.
Jenn G.
Rating des Ortes: 4 Mentor, OH
Crepes de Luxe consistently knocks it out of the park. To me the savory crepes taste just like the ones of Paris food carts. The line is ridiculously divided yes — however I get the wait time is because each is cooked fresh. Now as for the«rudeness» really I think it’s just to keep the line moving! I mean think about it if you are talking on ur phone during the wait fine but at the top of the counter, at Mecca, IN the end zone just order — you aren’t supposed to make the chef your new best friend! Honestly the King, the lemon, the dark chocolate strawberry or the Nutella & banana are all fabulous. Savory wise I’ve only had one and it was ok just not as good as the sweets to me. I start every market day waiting in this line — I know they are worth it – and to me that’s all that matters.
Greg M.
Rating des Ortes: 4 Lakewood, OH
The Florence makes an exquisite breakfast. Add salt, pepper and sriracha. Get there early and be prepared to wait a bit, but the payoff is always worth it. If you hit the line just right you have a 5 minute wait while the craftsmen make your crêpe. During busy hours, expect to wait 30 to 40 minutes, but it is still worth it!!! A unique experience in Cleveland. I live nearby and stop as often as I can for a great breakfast!
George M.
Rating des Ortes: 3 Strongsville, OH
great crêpe selection and a great menu. staff looks a bit overwhelmed because it’s busy. fresh crepes and a must try. worth the wait and will be back soon.
Jillian P.
Rating des Ortes: 3 Cleveland, OH
This place turns out a tasty dessert, but I don’t think it’s good enough to wait in the long line that’s often here, especially because that means you’re probably not going to find a decent place to sit(or stand) to enjoy your food. Not a fan of their savory offerings(I’ve had the goat cheese one and the Capri and was kinda let down) but all the sweet ones I’ve had have been delicious. The lady who owns it(?? I think) is usually down for a chat and I’ve always had decent customer service.
VJ V.
Rating des Ortes: 4 Cleveland, OH
Things to do while in the long line: update your linked-in profile, check e-mails, check in to Unilocal of course, and so on until you’ve exhausted all manner of social networks, you finally arrive at the end of the line and wait as crêpe goodness is created. Finally, you end up with crêpe in hand nestled on a cardboard box that can enable you to it eat this large thing as if it was an ice cream on a cone. On first bite, the texture of the pancake is warm, soft and nutty, although firm enough to hold the thing together, definitely not paper thin. All worth the wait. Most people head up to the mezzanine to finish off this thing that could fill you up enough to qualitfy as lunch. I’d recommend sharing, but the only downside is that it is very hard to do so unless one had a place to sit. Overall, very delicious and another legendary food item to try in the famed westside market.
Carly T.
Rating des Ortes: 4 Cleveland, OH
I was shocked when I came here to write a review and saw all of the negativity surrounding the customer service. I had a very different experience! Yes the line was long. Yes there was some confusion as to whether people were in line for coffee or crepes. But that aside, the crêpe I ordered was delicious and the gentleman working the counter was quite pleasant! After some deliberation(because let’s face it, everything they serve looks amazing), I ordered their special«Sweet Crêpe» not usually on the menu, containing lemon chèvre, strawberries, and honey. I was not disappointed! The crêpe came out toasty and delicious, with the sweet cheese melting into every little crêpe crevice. And coming from Columbus where crepes like this usually cost a pretty penny, I thought $ 5 was a steal. The line was a little long, but I did come on a Saturday. Expect to wait around 30 minutes; the crepes are worth it though!
Jennifer S.
Rating des Ortes: 1 San Bruno, CA
After waiting in line for almost an hour, the woman behind the counter ignores my 12 yr old who is clearly standing there waiting to order with money in her hand, and rudely yells at me to «get off my phone and order». I point out that she ignored these person trying to order. not even an apology for rudeness. We travel to Cleveland every year for the summer and west side market is one of our face places to visit and shop will definitely not be getting any return business from me. Worst customer service period. They are only getting a 1 star since Unilocal requires I select at least 1
Sarah V.
Rating des Ortes: 5 Westerville, OH
There was a very long line when we were there on a Saturday morning but the 2 gentlemen who were working worked quickly and efficiently to get everyone through. When we ordered, they were out of the brisket which is what my husband ordered, which wasn’t a big deal at all so we both got the Complete and let me tell you — it was AMAZING and DELICIOUS. Well worth the wait and I have already told all of our local Cleveland friends to stop by and try your amazing crepes!
Marissa K.
Rating des Ortes: 1 Cleveland, OH
Extremely rude staff. Super rude. My friend behind me didn’t even order after she saw how rude they are. Plus the crêpe was so bad I threw it out. I won’t ever waste my time or money here.
Yuan C.
Rating des Ortes: 4 Cleveland, OH
Delicious crepes! I tried the savory Montréal crêpe with beef brisket and swiss cheese. The brisket was tender, juicy, and flavorful. The portion size was also generous for only $ 6! Best yet, Crêpe De Luxe is very efficient with take orders and making crepes, so the line moves fairly quickly :)
Larry C.
Rating des Ortes: 2 Cleveland, OH
Food is good. Service is unfriendly because the owner doesn’t ask the«chef» to nicely interact with customers unless he feels like it or has time to do so. He says the«chef’s» job in a traditional restaurant is to make quality food. Horrible attitude and won’t go back there.
Kristen W.
Rating des Ortes: 5 Strongsville, OH
I can’t believe I haven’t given this place a chance before. Now I’m kicking myself for all the crêpe goodness I’ve missed out on over the years of shopping at the westside market. The Nutella and banana crêpe was one of the best I’ve ever had. I will have to add this to my lunch/breakfast rotation when I’m There(this currently includes noodle cat, frank’s bratwurst, gyros, and veras). Even watching them make the crepes is in art in itself, brave the like because it’s worth it!
Gigi J.
Rating des Ortes: 1 Cleveland, OH
I was at the market with my family and had(admittedly, very stupidly) boasted about this place without ever trying it, based solely on the reviews. We won’t ever try«De Luxe» again or recommend friends here. The man behind the counter belongs at a bar, not a crêpe stand. He was rude, very unfriendly and unhelpful. You would think he could direct some traffic or tell us where to stand as there is no organization whatsoever — with the coffee stand right next door, the merging three-pronged lines facing every direction, and costumers asking, «I’m sorry, you’re in line? For coffee or crepes?» I didn’t realize there was a difference! He doesn’t even look up to register customers as they stop by, and barely acknowledges your order with a grunt. Doesn’t thank you for your business. Doesn’t tell you how long it’s going to be. Doesn’t answer questions without an annoyed tilt in his voice. How do people keep coming back? In addition, he has one burly hand ungloved to accept dirty cash, then quickly swats his fingers together with alcohol to ‘sanitize.’ Before medical school, I worked in the food service industry — and I can tell you, with experience from BOTH places, that this is not an effective sanitation method if you’re dealing with filthy cash and fresh fruit. Poor, questionable service aside, I was excited for the crepes, and I’m forced to pose the question: what is all this fuss! There is nothing exciting or experimental about the menu. «De Luxe» serves run-of-the-mill nutella & banana variations. Our bananas were not ripe despite the stand’s(literal) two-minute distance from fresh fruit at the market next door. The batter, once cooked, reeked of eggs. I’ve had better. MUCH, much better, both in terms of service and product. Maybe the guy was off his game. Maybe I just have higher standards for a simple dish. Maybe I shouldn’t be comparing New York or Beirut to Cleveland. Frankly, if this place wasn’t in Cleveland, — where it is the only place to get ‘good crepes’ within a fifteen mile radius — I doubt it’d still be in business. Never again.
Troy S.
Rating des Ortes: 4 Hilliard, OH
Pretty good savory crêpe. Service was quick and easy. I ordered the maple glazed apple with walnuts. I really liked it. They are open to suggestions as they make it if you want a little more on the crêpe. Now I went at 4 pm so there were only 2 other people which might have helped in my service. Decent deal and I would stop back here and try another crêpe in time.