I was completely blown away by the total lack of customer service and unprofessional-ism on display here. Here’s the scoop. I often order pizza online and never have an issue so I thought I would try here as there was a good deal. I placed the order online and completely paid for it as well at 9:37 pm they close at 11. I received a confirmation email with a delivery time so I thought all was good. I waited upwards of an hour and a half(I had asked for one well done) before calling the store. Got no answer. Pizza never came. Called this morning when they opened and asked for a manager. The man who answered said he would not get the manager until I called from an unblocked number. Really? I explained this is my cell and my only number. I wouldn’t give in and finally said well I need my money back for my pizza that never came last night. He told me he that I could come pick up cash. I said well I want that refunded to my card and he told me it will take 10 days and I may not ever get it. REALLY? I asked again when the manager will be in, at this point he said he was the manager. He told me they were«cheap» and didn’t want to upgrade the computers and that they got my order at 11 this am. I guess I will now have to drive there to get my money back because the manager is completely ridiculous. Save yourself the hassle and get something else. NEVERAGAIN.
Benny F.
Rating des Ortes: 5 Cleveland, OH
Best $ 4.99 large Pepperoni pizza around! If you want a cheap pizza that doesn’t taste like a cheap pizza then Georgio’s is the place for you. The sauce and crust are great. I wish they added more cheese but I can understand at $ 4.99 price they really cant. For a guy who worked in the Pizza industry and a guy who loves pizza. this place has great value. Their Jojo’s/potato wedges are pretty good as well and are only 2.50 for a large order. This location does a good job which is why it gets 5 stars. I’ve been to the one in Parma and they must not wash their pans enough because their pans leave black crumbs on the bottom of their pizza which is gross. This location I have never noticed this which helps me to believe I am eating clean food.