Local West

I went for lunch with some co-​workers and all of us were extremely happy with our burgers. The burgers themselves and everything on them (lettuce, onions, tomatoes, etc.) tasted so fresh! I got the Mac & Cheese burger, which was too big for me to finish. The mac and cheese alone was expertly crafted. Add it to an amazing burger and you’ve got paradise. We will definitely go back!

Great variety of burgers, sandwiches, sides, etc. Burger was seasoned perfectly and cooked as ordered. Friendly staff and great service.

This is a great place to get food at a reasonable price. The service is great, the food is fast but farm to table. This is a great spot for a quick bite or to hang out with friends and chat. It’s casual.

Stopped here on a Saturday afternoon after going to the West Side Market. Doesn’t have much curb appeal, but don’t let that fool you. Once inside, it is clean with a casual urban feel.
I stopped because I was thirsty so can’t comment on food other than the pickled zucchini salad which was excellent, just the right amount of heat and spice.
The staff were friendly and helpful. I definitely plan on returning to try a burger. I feel without tasting more than a side I can’t honestly give it 5 stars although I would certainly like to based on this quick visit.

I had their «Super Mario» burger with the four bean salad side. It was fantastic! Had a UFO beer and I was most content! I highly recommend this place. Don’t let the simple exterior fool you: they have high quality, great tasting food and superb service from a very attentive staff!
Also, I was very pleased they had real silverware and glassware for eating in, and did not use styrofoam.

I’ll start with describing myself as a very picky eater who always finds something wrong. However, Local West hits the spot with their sandwiches and soups. It has a huge menu and always a rotation of fresh hot soups. Everything I have tried with chicken has been delicious.
The staff are nice and take their time to prepare everything just right. I do not mind waiting for a great meal.

Oh my. I can’t believe that I have forgotten to talk about Local West. I have to admit that my experiences here are limited to the first menu item that I have ordered. It was so good that I have only chanced my side dish. The Vodoo Chicken sandwich is the bomb for anyone that enjoys spicey chicken (done with spice, not hot sauces). This beauty arrives on a brioche bun, the midevil spiced chicken breast topped with sauteed onions and peppers smoothered in melty cheese. My usual side is the lemon roasted potatoes, but I opted for their fresh cut fries after seeing my co-worker’s from the last visit.
She, my co-​worker, seems to be stuck on the Mac n Cheese Burger. I have to admit that it looks phenominal with the burger topped with a mac n cheese patty. Seems like the staff has no problems hitting the correct doneness on their burgers (three times and three direct hits). My co-​worker is always happy.

Updated Review* 2^nd time visiting, and again, I am in awe. Was served once again by the amazing Adrian. He is super helpful and friendly. This time we ordered: The «Salmon Burger» with fries, & «In The Club» with fries.
1) The Salmon Burger was huge. A lot bigger than I expected and quite tasty! A few turns of fresh black pepper and salt from the table alongside extra tzatziki sauce and VOILA! *Magic*!
2) My friend ordered «In The Club» and she had no complaints!
Everything is delicious and fresh, and I’m sure this will end up being one of our regular locally owned spots to grab food from!

This place is amazing! I went here based almost purely on Unilocal reviews and being in the area. There are many vegan/​vegetarian options. As well as other options you won’t find in this area. If anyone understands how hard it is to satisfy a vegan or vegetarian, just know that I was satisfied. Go here!

If you are in the mood for comfort food then this is your spot. The burgers are juicy but I really love the chicken sandwiches like the Voodoo chicken. The fries are always salty but I like that so if you don’t want lots of salt on your fries you can ask. They also have sweet potato fries that are way too thick for me but maybe you like that.
The people are nice and service is pretty fast. I love that you can see them cook your food in front of you. Plus they are always pushing the limit and trying new things so be sure to look on the chalk board to see what’s cooking.

I honestly have never written a Unilocal!review until now, but have been using Unilocal for many years. I felt compelled finally! :)
This was my second experience at LocalWest and it was just as awesome as my first one. My first visit I dined in; today I received carry-​out.
I live just a couple streets past W. 117^th and while the lady who took my order said they typically don’t go past W. 117, she gladly took my delivery order. Yasssss!
I got the Voodoo Chicken sandwich and OMG, was it amazing! I love spicy items and have tried many versions of VooDoo Chicken dishes/​sandwiches. I have to say this one took the cake. The flavor was amazing and the bun was perfectly toasted. Mac-​N-​Cheese was just as tasty, cheesy and fresh as I remembered it from the first visit. I also ordered a side of sweet potato fries, which are one of my favorites. Nice and thick. You can tell they are either par or triple cooked, which is the secret to great fries!
Only took about 25 – 30 mins for delivery and everything was still hot! The name on the ticket was Terry M. and who I believe took my order and delivered it, was super nice!
Really, each time has been a great experience. Can’t wait for my next visit!

I got take out here tonight after a really annoying day at work I needed some comfy food.
I got:
Super Mario Burger: I was kinda nauseated all day from drinking a ridiculous amount of coffee so I didn’t get spicy, which is what I like. This burger had really fresh, great quality ingredient but it did lack a punch. I think it was the sauce for me, just ok. So that’s why only 4 stars. It was definitely not a good choice on my end. I wanted the Roman. So I’ll re review when i go back. Which will be very soon.
Fries: You get to pick a side I chose fries. Now obviously all fries are good, you gotta be a terrible chef to manage a bad order of fries. But these were… so good. The seasoning was spot on. It’s like the kinda thing when you eat something so good you have a loud verbal reaction, «hell yeah» with your mouth full.
Zucchini Side: Not the most popular veg but I like them. I didn’t notice that side on the Unilocal menu. I saw it at the counter and had to have it Bc it just looked incredible. And it was. Idk what kinda sauce or marinade they use, I can’t quite pin down this one flavor I tasted. Amazing. It was served cold, but I warmed some of it up and liked it that way too.
Great addiction to the neighborhood. The guy at the counter was super friendly too great service. It’s like an open kitchen you see the food being made. The inside is small but very well decorated. The light fixtures are attractive. Really decent Beer list too if you’re so inclined. I do think it’s craft only though. They have two ciders.
Oh and they have a parking lot! Holy shit what a concept!

1^st time here.
–Has its own lot to park.
–nice décor– like the feel of the place
–easy to read chalkboard menu
–cashier to cooks– all super nice
–clean!
–some will think it’s pricy, but my sandwich was more then I can eat, had left overs
–the wait was about 15 minutes for 1sandwhich. I’m ok with that! It means they are taking the time to make it good!
The food
— had the roman which is like an Italian sub toasted. It was a good size, not to little nor too much meat/​toppings, it was perfect! Excellent flavor and very fresh!
–had a side of their homemade Mac-​n-​cheese– it was just eh. No real flavor, and I like a creamy Mac n cheese which this was not. My 15 year old ate it no prob tho.
–the sweet potato fries– yes yes yes! Love them! I especially like when i get an outside edge of the potato with the skin! Yum. No sauce needed.
Looking forward to coming back and trying different things on the menu!
Been here a few more times. I don’t think there’s anything I don’t like here!

Visiting Cleveland and our son had not tried this place yet — so we thought today would be a good day to try it
They have a number of signature sandwiches my wife and I shared the Italian Beef there are a number of sides we chose fries. Very good taste enough for two.
They also sell wine and beer we purchased a bottle of 19 Crimes Red Blend at $ 18.
Our son had Cajun chicken with Mac n cheese.
Total cost with tip $ 54.87

Service has improved dramatically and I remain addicted to the Italian Beef Sandwich. They did a great job cleaning up and decorating the patio — which is now a great place to watch all kinds of neighborhood happenings.
I’ve heard from people who know that they have a great burger — so that’s next on my list.

Take a slightly confusing concept, add an unnecessarily long wait time, sprinkle on some high prices and throw in some just OK food and you’ve got the recipe for a big loaf of letdown. For me, Local West was just disappointing.
Another new addition to the Cleveland-​area fast-​casual dining scene, Local West, calling themselves a «craft sandwich and beer bistro» just didn’t live up to my expectations. The basic concept is upscale sandwiches and burgers made to order using locally-​sourced ingredients. Oh, and they have some bottled craft beer and wine for sale. Nothing new, that’s for sure, but Local West definitely has some work to do.
The building, which looks to have housed a KFC at one point, has had many tenants over the years including something called the Greek Grill Café. The new occupants have done a pretty good job of transforming it into something of a Chipotle-​esque eatery complete with open kitchen in the back, wood-​topped tables, aluminum chairs and lots more wood covering the walls and ceiling. It’s brightly lit, open and has a nice vibe.
The menu features burgers and sandwiches, all made with Ohio-​raised protein, along with a few other items I’d lump under «other» like poutine and grilled octopus. A handful of salads and pita pizzas round out the offering. Burger prices (which include a side) range from $ 8 for your basic cheeseless LTO up to $ 13 for their top-​of-​the-​line bacon, ham, cheddar and fried egg variant. Other sandwiches on the menu will set you back about $ 10 and everything’s served a la carte, with sides like sweet potato fries and 4-​bean salad coming in around $ 3.50 each.
The concept is supposed to be your basic made-​to-​order, fast casual type of restaurant, but it gets a bit muddled in this particular model. As I mentioned earlier, it’s not very straight forward. Leading the mixed message parade are printed menus in notepad format along with golf pencils on the tables. Naturally, this would lead you to believe that you’re supposed to fill it out and wait for someone to pick it up, right? Nope. Ordering is done at a cash register in the back by the kitchen. TI don’t know what the check-​box menus are for. They don’t really seem necessary.
Now for the biggest letdown of our visit. The waiting. Holy shit, it seemed like it took forever and, after reading the other reviews, I know I’m not alone on this one. We were essentially the only couple in the place and it took nearly 25 minutes for them to make two sandwiches! What happens when there’s a real crowd? If you plan to visit here during your workday lunch break, don’t. Or pack a lunch to eat while you wait.
Another issue I had was with the self-​serve water station in the dining room. I don’t necessarily have a problem getting my own water, but how about putting out some adult-​sized cups or, better yet, just giving me a glass with some ice in it when I place my order. Those little plastic cups have gotta go.
What about the beer? With «craft beer» in their logo, I just expected more. Beer is bottles/​cans only and average about $ 5 each. Not bad. They do have a decent selection of local beer, too. The 6-​pack pricing they have listed on their website is laughable. Fat Head’s Bumbleberry for $ 21? On what planet? Yes, you can buy beer (and wine) here, but it feels more like an afterthought.
I’m not one to harp on higher than average pricing, especially when the quality of the food and the service warrant it, but it just wasn’t the case here. My wife’s salmon BLT (called the Upstream on the menu) was a bit of an assembly disaster. As soon as she picked it up to eat it, everything simply fell apart. Good flavor, cooked well, but a sandwich that couldn’t be eaten like a sandwich. The mac and cheese side she ordered was average at best, very mushy and lacking texture. It reminded me of Stouffer’s, seriously.
I ordered the Cajun chicken sandwich and a side of sweet potato fries. No heat whatsoever in the spice rub used on the chicken and the jalapeño slaw was both dry and underseasoned. I could barely detect jalapeño flavor at all. When you order a «Cajun» anything you at least expect some presence of chili pepper. Not here. I’d recommend reworking that slaw by adding more jalapenos and some mayo. The chicken was also a bit overcooked. The skin-​on sweet potato fries were OK. Nothing special and, if anything, not crispy enough. I don’t really think that sweet potato skin lends itself to fries very well. It’s a bit chewy.
There were a number of variables that went into this rating, but if I had to weight them, I’d say that having to wait nearly 30 minutes for our order in a practically empty restaurant is up there. Maybe that’s why the sting of paying over $ 30 for a lunch that included two sandwiches, two sides and an iced tea was so pronounced. Maybe if our food was prepared in line with this pricing. Unfortunately, an experience that has a customer wondering about maybes doesn’t lead to repeat business.

I always give a new place two chances, and I hate to say, it has blown the first chance.
When you go in, the place is nice and clean (a bit small, too). There are many meal choices that have a bit of a greek flair. My boyfriend and I went for lunch on a weekday afternoon. We were able to order pretty quickly, he ordered the old McDonald and I had the Telly Melt, both with fries and we split an order of mac and cheese. We wanted the burgers to be cooked medium.
I read somewhere that they were aiming for about a 10 minute wait from order to meal presentation. We didn’t think we would wait long as there were only two people ahead of us. I was wrong, we waited almost 25 minutes.
We were hoping that the food would be excellent due to the amount of time we waited. Also wrong. As I cut into the sandwich, it was not a medium burger that I had hoped for… it was well done and then some. It was very dry and chewy… it tasted fine, but it would have been so much better if it had been cooked the way I wanted it. The fries? Meh, I’ve had much better. They were limp and soft. I like a crunch on my fries and the crunch was definitely missing. The mac and cheese was cold and disgusting, I could swear it was heated in a microwave.
There was this lady there (a manager, perhaps?) that just kind of roamed around the store. She would walk around, talk to a customer, sit down to eat, go in back, go outside, come back in, sit and eat some more. I was kind of upset that she went to turn on this obnoxious music while we were there, the noise level was ridiculous. If this «manager» would have focused more on quality control than stuffing her face and schmoozing with people that are trying to enjoy their food, I don’t think there would have been as many issues that there was.
I do plan on coming back to try again, I just hope that they have gotten their shit together in the mean time.

Best grilled chicken sandwich ever! Tender juicy chicken with a flavorful rub, the slaw they put in it is good & not too heavy or creamy. Friendly staff & reasonable prices! Plus they deliver food & alcohol!

My first visit of two was NOT favorable. The cashier was pleasant, as was the grill cook, just not sure what purpose the… I assume day manager… served. I’ll get to that later. Ordered the Old McDonald, and the Telly Melt BOTH MEDIUM. Clearly marked and reflected on the receipt. Also got the fresh cut fries and a side of the mac and cheese.
The wait, with 2 people ordering ahead of us took 23 minutes. I didnt mind, because I expected the food to be good based on the majority of reviews. Once arrived, after having cut in half the meat was well done. Absolutely no pink or any trace of medium whatsoever. We chose not to bring it to there attention because 6 more people had already walked in, and I didn’t feel like waiting 30 more minutes. I can kind of handle a well done burger, so I ate it, begrudgingly. The burger was just a huge, dry mess and hard to swallow.
The fries were decent, not at all crispy. Mac and cheese was ok, although I question how it was prepared to serve in terms of heating it up. It was barely warm, and it tasted like it had been microwaved. Wasnt bad, just could have been much better.
Now in terms of the «front of house manager lady» who goes around and asks how the food is and engages in awkward conversation. Yeah, that one. While nice, she seemed more engaged to sitting down with her friend and chatting while eating a cheese sandwich. When needed she would get up and do what she feels she needs to do. Like disrupting the QUIET atmosphere to turn on ridiculously loud music. It was not a full dining room, music is just not needed at all especially when you have to talk over it.
She finally came over and asked how our food was, so I bluntly told her. I showed her the receipt which said medium, then showed her what was left of what I had, and noted that it wasnt that much of an issue as I can eat well done burgers for the most part, as well as expecting what i request. Her reaction was NOT appropriate. It’s the kind of reaction where if you ask a question, you expect to hear a certain positive answer, and if you don’t hear what you WANT instead of what you NEED then its a big issue. She apologized, said something I couldn’t understand, and left. That was it. Whether she told the cook, I don’t know… and whether he cared, I don’t know. I wasn’t an ass about it. She asked me how it was, and I politely told her. Didnt see or hear from her after that, nor was there any effort to make anything right.
I will give it one one more chance, as there were other items other than a horribly cooked burger I would like to try. Still not off to a good start. I included a picture of said burger next to said receipt.

This place has potential. A lot of it! Are they perfect? no. but hell they haven’t even been open for a week yet, they have to figure things out as they come, It will take work but I’m confident they will get there. with that said:
I walked in d-​day +1. mid-​day no line. My friend and I walked up and ordered the poutine and the 50 shades burger, with beers. I devoured my burger. It wasn’t the easiest to eat. but i got it down The LTO made it really thick plus the burger wasn’t pack right so it balled up. but still the orange peel goat cheese was on point. i got a side order of the lemon potatoes and those were tasty. My buddy ordered the UB40 poutine, I tasted ok, but we were really impressed with it. Especially since it is their signature item.
Menu definitely has a greek flare to it. but over all the menu seems to be all over. the menu seems to hover around the $ 10 price point. I will go back, but i think i will wait a month so they can work their kinks outs. I would like this place to stay, there is potential.
If the owners/​managers see this please message me. I have a few questions.