Los Arcos Mexican Restaurant Bar and Grill

New name, new décor, new owner, (mostly) same friendly staff and yummy food! My husband and I dined regularly at Don Tequila and will continue to do so at Los Arcos. The new bar area is a nice addition and the new booths are more comfortable than the old ones. The food seems slightly improved and the chips are noticeably fresher. My only complaint is that the dine in side order of rice seems to have shrunken in size dramatically, but it’s still the same price. The to go serving size is still very generous, though. So glad to have a decent Mexican spot on the East side again.

Worst experience in a restaurant as a Chef working in the industry myself. Brought in my family of 8 and was told to wait then all of a sudden sat immediately missing 2 chairs so we had to push chairs together to sit and were sat without silverware. Was never introduced to our server and had a server after 30 minutes ask us if we had been greeted and we replied no. They kindly took our drink order and got us our drinks and chips and salsa but forgot my 6 year old niece’s drink and sat without a drink for at 30 minutes. After waiting again for 45 minutes again we were asked if we had been helped and again we replied no. A gentleman again kindly took our food orders and told us he would put it in right away. Another 45 minutes or so went by and again nothing. Other tables that had arrived before us received their meals at a reasonable time. The hostess was the only one that seemed to care. Never saw or talked to a manager or owner the entire experience. Our experience was just short of 2.5 hours without any food and no communication. Horrible experience. I will make sure that my family and anyone I know does not go to this restaurant. Horrible management and communication between staff.

New name and new look (maybe new ownership or management?) but same great food! My husband and I loved our dinner tonight and the service and atmosphere were great! We really liked the remodel, very bright and light. The new bar area is cool, too. We will definitely continue to be regulars. Only Mexican restaurant on the east side that we love since we moved here 3 years ago!