Lyft

I received a notification on my phone from Lyft saying «We’ve added $ 100 to your account, for 10 free rides up to $ 10 each. Credit expires in 20 days. So, where to?» — cool, I thought! I normally use Über, but this was a good opportunity for me to revisit Lyft, especially since I’ve been using the service so much lately.
Well to my surprise, I’ve taken 5 trips now with Lyft and have been charged for the entire amount for all of them. I contacted support over a week ago, with no helpful response. Then, this past weekend we cancelled a Lyft request almost immediately after placing it as our friends offered us a ride, and yet we STILL got charged for this.
Mind you, it’s not like they have a number I can call to speak to someone, and it’s not like they’re returning my e-​mails.
No thanks, Lyft, I’ll stick with Über.

Lyft is a wonderful concept. Friendly drivers who undergo background checks, often about 5 or 10 minutes away, fares that are often cheaper than taxis… how much better can you get?!

I received a free $ 25 code from a friend and decided to give Lyft a call to take me and my wife to Crocker Park. The driver arrived promptly and was in good spirits, so that eased us a bit, since this was all new to us. We’ll definitely use again.
By the way, my free code given to me never expires and it’s wallace132075

Visiting from out of town. Took a can first driver was drunk another one was rude. A friend said try lyft so we used it 3 times while here amazing… quick service, friendly drivers and super clean cars! Totally using this anytime I travel!

Rode from Ohio City to Rock Hall with Bilal. Right on time, easy to watch his commute with the app. Car was impeccable inside & out and Bilal was a joy to ride with — very funny, easy to talk to, made it a very comfortable ride for our first time.
The Lyft app was pretty easy to use. Only confusion was using the promo credits. When I clicked on it, it automatically used the credit but without allowing me to add a donation/​tip. It would be nice to have that option or at least another option to use the code and add a donation. I did like getting the email receipt & being able to add it there.
We will definitely use Lyft again, especially for big events where parking may be an issue. Would have been perfect for Taste of Tremont goers!

We used Lyft over the 4^th of July holiday weekend (4 rides). All of the drivers were friendly and nice. The cars were all spotless. We will definitely use Lyft in the future.

Some of the grouchiest grumps are the people working at the BMV and the switchboard operators at Yellow and Westlake Cab. I recommend Lyft during peak times. This bypasses the mean operator interaction. Lyft seems to have better QC in place when selecting drivers than the local yokels. It is a cool app and service.