This is the worst Pizza Hut I’ve ever had. Every time I order from here something is missing or they don’t arrive for about 2 hours every time n my food is cold. When I call n complain they say they will reimburse me on my next order. just to make another order for the same thing to happen n they say they don’t have anything saying they owe me anything. So far they owe me two 2 liters of pop. And a whole new pizza considering it was cold when I received it. And i still have not got reimbursed. Never order from this location. Horrible horrible horrible. Plus the service gives u an attitude when u call n complain. Like look u need a whole new staff Bc they all suck at their job!
Tiffany C.
Rating des Ortes: 1 Cleveland, OH
This pizza hut is by far the worst I’ve ever tried, the orders are never right even through online orders, lack of customer service experience, the manager is completely useless like he has no idea what he’s doing, plus delivery is always way later than its supposed to by hours do yourself a favor save your $ for a better restaurant
Brittney B.
Rating des Ortes: 1 Los Angeles, CA
This is the absolute worse Pizza Hut ive ever encountered. The staff and manager are not customer service oriented and seem very stressed. In this area they never deliver and when they do it is a 3 hour delay. News Flash, we live in Cleveland and the weather conditions are never favorable. If other business can operate and satisfy their customers there is no reason why this location cant. I would recommend that they replace or train their management staff again to implement a higher degree of customer service at all times. I would not be surprised if this location shuts down. I now settle for papa johns in the same location because they know how to satisfy their customers.