Second To None Auto Body & Frame

I luckily caught the infamous rust/​paint decay of the rear wheelwells early this spring. That is a common problem for ALL Ford Escapes, especially my 11. Ford won’t do anything about it under warranty surprisingly and no recalls exist. What they will do is charge you a ridiculous amount while leaving your vehicle for a ridiculous amount of time.
I have had a few people all recommend and insist I take my car to Frank at Second To None, and damn it I am glad I did. Frank is just the best, really cool and really knows his shit. The total cost for my repair of both wheel wells was extremely reasonable, and done in a day. The quality is like I just bought it brand new again and I was really impressed. Some friends of mine recently had some heavy damage to their bumper, and when they took it to Frank and brought it back I couldn’t even tell it had ever seen damage. Whatever Frank does is amazing. Frank and the office ladies are good people and I recommend anyone take your cars there for anything you need. Frank rules!

I’m giving five stars because I can’t give 50! Frank and his crew are the best for quality, coming in under quoted price, and vehicle presentation! If you want a shop where you know they really care about and respect the customer and where you know the work is done right, Second to None is the only option. They’ll treat your automobile with the utmost attention, and you’ll take to heart that Second To None really is second to none!
I have been a customer for 20 years and have been overjoyed with the results and low price every time!
I’ve referred my wife, my friends, my coworkers, and my family to Second to None and we have all entered as customers, and drove away as fans!
If you want the absolute best, go to Second to None. Your car (and your wallet) will thank you for it.

I had to take my 2014 Dodge Challenger to Second To None when someone rammed the rear quarter panel with a shopping cart. I will never take my car to another body shop. The work they did on the car was amazing!

Growing up, I had the luxury of having an amateur mechanic for an awesome step-​dad. If it wasn’t something he could fix himself, he knew someone that would, and he always took care of the details. So… I never really learned much about cars. Typical girl thing, blah blah blah.
Problem is — I moved away. Almost 600 miles away. I no longer have him (or his contacts even) to rely on.
I’ve been pretty dependent on Conrad’s for the minor bits — oil changes, tires, replace a light, etc. (I figure a chain like that isn’t going to rip me off, right?) So when my 10 year old car started making noises, I took it to them first, and they told me there was body work needed first and foremost… so then the hunt was on.
I got the recommendation for Second To None as a friend of a friend had used them before and was happy with them. I know why now.
The personal service there really is second to none — the ladies in the office are friendly and nice and helpful, quick to help me set up the first visits and appointments, the rental car, everything I needed.
I’m going to say upfront that Frank reminds me so much of my step-​dad that this might not be a fair review. When we discovered that my battery had been leaking acid (and clearly for at least a few months, unbeknownst to me because I don’t open the hood, ever) I got the same look of bemused disapproval my step-​dad would have given me. When I had to bring the car back a few days after the first run because the noise came back, there was no attitude, no difficulty, in fact he rushed me in on my lunch break, trying to minimize the time I had to be there. When he determined the problem could be fixed long term — but that the cost would end up being a LOT more than was in my budget — we had a talk about whether or not it was worth it… his words were something along the lines of «If you really want me to take your money and do it, I will.» and then proceeded to tell me all of the reasons I shouldn’t give him my money to do it.
You always hear stories about being ripped off by car guys… I feel confident Frank is not that guy.
He will always have my auto-​body business from here out.
Also — if you’re a Harley fan (as in the motorcycles) — drop by just to say hi and check out Frank’s impressive Harley swag collection. I think the office ought to be declared a mini-​Harley museum.