My daughter got a prescription for eyeglasses and not needing glasses myself, I had no idea where to go. I took her to 3 different places locally to find that they did not accept our insurance, their prices for children’s glasses I would have to pay totally out of pocket for, and they were even a little rude. We stumbled into SVS vision by chance and I cannot be more pleased that we did. Not only did they accept our insurance(Hooray!!!) but they had a good selection of children’s frames, the staff was very kind and not overbearing(nothing worse than when someone is hovering over your shoulder eyeballing everything you do and you are trying to browse or make such a personal purchase) and they were very prompt with service. The store is small but cozy and there was a good selection. The frames she chose were not 100% covered, but the additional cost after insurance was moderately priced for an attractive quality product she will be wearing on her face every single day. I was very pleased with the service, the staff, and the selection. We will definitely come back and I would recommend anyone. Much nicer than Lenscrafters down the strip.
Ryan C.
Rating des Ortes: 2 Cleveland, OH
Pros: — Staff was friendly upon visit. — Doctor was helpful. — Free trial contacts, re-wetting drops(dry-eyes), and solution. Cons: — When calling to receive contact lens prescription, they were hesitant to give it out although they are required to by federal law. «I will have to get back to you since this isn’t finalized.» They told me to come in for another trial pair of contact lenses which have the prescription on them but still won’t read off the prescription… silly. — I asked if they accepted Aetna(insurance) and they did so I was expecting a free yearly eye exam… I ended up paying $ 80 and later learned that I needed to ask if they are an Aetna«provider» to avoid these fees. I feel they should have clarified that as I’m a younger person.