Spa 1 Nails

TERRIBLE customer service here! I came in a little over an hour before closing needing a full set, which gives them ample time to finish. They weren’t busy so I was sat and Vi (is the name I heard the lady next to her refer to her as) started on my nails.
As expected her & neighboring friend started talking away in Vietnamese. Another nail tech came by and she stopped working on my nails to look at a photo her friend was showing her on her phone. She rushed & even cut me twice, even then I was patient and understood as these things can happen. After she painted my nails, she turned on 2 fans to let my nails dry & literally just disappeared.
Thinking she was in the back or doing something else, I sat there for about 10 mins letting my nails finish drying… after about 10 mins, I asked her gossiping friend where is she, as my nails are dry?
I’m then told that «she go home». What kind of nail tech just leaves their client there without finishing up? Mind you i received no lotions or oils at the end of this mani. Worst nail experience ever. If I could I’d give them ZERO stars, I’m never returning to this place & will make sure I spread the word. Save your money & go somewhere MUCH better.

All I can say is that Nicole is absolutely amazing. Receiving a Spa Pedicure from her is like heaven. She takes her time with you and the foot and leg massage is AMAZING. Love the part where she uses hot stones and then hot paraffin wax Wow! She is so sweet and she remembers everything about you. Place is clean and convenient parking. She is the best.

Place is decent for a local nail salon. I’ve used Kim and Maryann who both are decent. They do a great job at cuticle trimming, and a clean pedi, but they’re awful at ensuring all my fingernails are the same length and shape. Because it takes them several tries to figure out the shape and length correctly, my nails end up being shorter than I wanted b/​c they have to file down to even it all out. They also move so quickly when they get busy, they rush. I make an appointment, give me my time and don’t rush through — quality matters.
Also, get some new nail polish! I’ve been coming in on and off for 2 years, and the same polishes are around still.
It was really sad on their part — one time my mom went and chose a color that kept showing up lighter on her nails compared to the bottle regardless how many coats they put on. We figured it out at another salon later on, the technicians didn’t even know themselves, they got a mood color polish!

Helen (Hong) was fantastic! She gave me a great shellac manicure and pedicure. I would definitely request for her next time.

I have been going to this salon for about 6 months. I had been recommended to Kenny, but when he stood me up, after having an appointment and not giving me a courtesy call to let me know he wasn’t going to be there, a lady named Julie offered to do my pedicure and gel manicure. I was very reluctant, but she did an amazing job. She is now my go-​to person and I can always trust that she will take her time and do a wonderful job. Let me be clear, Kenny always did a very nice job, however his lack of customer loyalty turned me off. I was not a walk-​in, as I made an appointment specifically with him. I feel feedback like mine is important if you want to build a strong clientele base.
Lastly, I wish the salon owner would invest time and money in organizing their nail polish. The cost of their services is on the higher end, therefore I feel like they should offer OPI and Essie nail polish for their customers. The lack of a quality selection is obviously an issue because it is mentioned by other reviewers. Polishes should be grouped by color to make a selection quicker for the customer. I have never been there when the «wall» has been organized. It would also be great if they would correlate regular nail polish to gel polishes so that customers who love their toes and nails to match, can have a reasonable good match. I have resorted to bringing in my own polish as to not get frustrated when I get there. Other salons I’ve used in the past in places I’ve lived, go this extra mile for their customers, and believe me, it’s appreciated by their customers. It makes them stand shoulders above the average salon.
Thank you, Julie, for always taking me on time and doing a great job. I always get compliments after I have my nails done!
Julie deserves a 5 star rating.

I’ve been getting alright service here for awhile, but today was the final straw. I go in for my regular eyebrow/​lip waxing, and the girl rushes me into a back storage room with christmas decorations and boxes everywhere. Not exactly the best atmosphere. I ask for an arch on my eyebrows/​cleanup. She proceeds to just slather the wax on my eyebrows in a rush, and I can tell they aren’t going to look good. She tells me she’s all done 5 minutes later, without once picking up a tweezer. When I look in the mirror, I’m horrified. I now possess the worlds thinnest, straightest eyebrows — it looks like a cartoon character, with stray hairs still at the end and on top. Never, ever going here again.

My first pedi ever. Loved it! We used Kenny and Kim today for me and me mom. Mom has a lot of pain with her feet due to arthritis and back surgery so it’s important the service be gentle. Kenny has been taking care of her for a year and has always done a superb job. Kim took care of me today… She rocks! So this is a real gem. Clean spa atmosphere, very nice.

I’ve gone a few times before reviewing and my gel manicures always look very nice. The professionals take their time to make sure that there aren’t any mistakes. I was very pleased and their salon is nice and clean.

Went to Spa 1 for a new set of gel nails, had never been before, and was very pleased with my results. Vuy did an excellent job, asked questions as we went, listened to what I said, and gave me great service.

They don’t have the biggest selection of nail colors, but plenty for a pedi — I do shellac there and they do a phenomenal job — I recommend Jen — one of the only places where you can book an appt and they honor it — overall great staff

Amazing! I had Maryam and she was really nice. Good service and good price. I don’t think any other place can beat that.

I’ve been getting my nails done for more than 15 years. I’ve been going here for 3 years because its super convenient for me. It’s hit or miss, sometimes its great and sometimes the manicure peels or chips quickly. Overall its clean and fine. I’ve had a few regular shops over the years, and this is not my favorite, but it works. Prices are a tad expensive, but not too bad for the area. I’ve never had any sort of infection or anything like some of the other reviews, and I’ve been there many many times. one annoying thing was when I first started and had someone I loved (she’s no longer there), I would make appointments with her, but then when I arrived I would still have to wait a while. Bizarre. If you have an appointment, don’t take the walk in that comes 10 minutes before your appointment. Oh well, I’m moving, but just thought I’d share my experiences. Not bad not the best.

I went this past Saturday and I didn’t have an appointment. To be honest most nails salons like this don’t take appointments and I am pretty sure if you had one you still have to wait. I didn’t mind waiting since it was early Saturday afternoon. The place looked okay, the woman who did my nails was nice. It is just the usual conversations, the weather, the weekend, how do you want your nails filed. I don’t care for much conversation if I am going to a place like this. I know you shouldn’t get your nails done if you are in a hurray but I just wished they used OPI rapid dry top coat or have that aersole spray that helps the nails dry faster. I will go back because I would rather spend $ 20 ($ 15 for service and $ 5 tip) then try and do my own nails. PS You can pay with a credit card … Tip MUST be in cash! :)

I used to go here regularly. Stopped going in November 2011 after contracting a fungal infection on my leg. Diagnosis required a puncture biopsy including stiches and 3 months of minocycline twice a day. As my dermatologist explains it — dead skin collects on the filters, fungus grows and people come in contact with it in the foot bath. Freshly-​shaven legs are a particular hazard. Each bath should be disinfected and 15 minutes should elapse before taking the next customer in the same chair. I will not return.

Worst pedi ever! My feet are scabbing from the razor! It wasn’t relaxing at all and she was way too rough!!! My nails aren’t cut straight either.

Worst pedicure I’ve ever had. It was a Sunday, they were busy and rushed clients through the process – not very relaxing. My pedicure was messy and incomplete (I had to ped-​egg my feet when I got home… really??)
My toe nails were cut super short and not straight (I’m not even sure how you do that)…my toe nails have a 20 degree angle to them. Good thing it’s winter and nobody will see!
Save your money and aggrivation.

The last time I went the place looked dirty.

I LOVE this place and have recommended it to many people. If you find one of the women that you really like — all you have to do is call ahead and ask for her availability and you can get an appointment very quickly. If you don’t call ahead you’ll have to get the next technician that’s available — so I ALWAYS call ahead. My favorite is MaryAnn… and the pedicures last FOREVER! (I like french pedicure)

Worst mani — pedi I’ve had. Cut the cuticle on my ring finger and my big toe. We won’t be returning.

I was serviced right away, even though I walked in without an appointment. There wasn’t much of an ambiance as expected from a local neighborhood small shop next to Giant grocery store.
Mani & Pedi for $ 40 plus tip. Fair price.
I don’t want to receive service from the same lady. She was too rough! There were a few times when I jolted out of pain. She really tried to do her best and I don’t want her to lose her job, so I won’t mention any names. I wasn’t too fond of the way she shaped my toe nails.
The shop overall looks decent when it comes to cleanliness. However, I noticed that the scrubbing stone was simply rinsed after the job in the same water where I still had my feet soaking. It was then placed back into the drawer, waiting for the next customer. Hmmm… I’m not coming back for a pedicure. The tub didn’t look as clean as I expected. The massage chair was old, but did a good job.
I guess it’s a standard that tip can’t be paid by credit card — Cash Only.
My conclusion — my search continues for a better nail place near home. Until then, I’m going to Escape Nails and Day Spa near my work.