I have had an absolutely amazing experience with this Allstate agent. Not only has Bob completely kept up with me, but he has always had a more than capable staff as well. Julie at the front desk is my absolute favorite, she is amazing. I ask her for anything and she get back to me within minutes usually. In fact all of the girls at the front are amazing, Julie just happens to be the one we have dealt with the most so far. If you want competent people handling your insurance, use Bob Warner. Him and his staff will take good care of you.