Controlled Climates Heating & Air Conditioning

Great service. Friendly and provided thorough information. Would recommend to everyone.

Ray came to my mothers house right on time and was a very professional and experienced person. He found what was wrong with my moms unit and repaired the hose that had many holes from being chewed through by what appeared to be a mouse. He cleaned the unit and everything was working fine right after. My mom had had someone come before that said that they couldn’t find anything wrong even though there was almost no heat coming from the unit.
Ray found the problem in about 5 minutes and even fixed the hose for free. I believe he is honest, helpful and hard working. I highly recommend Controlled Climates Heating and Air from my and my mothers experience.

What can I say? Ray and his wife are spectacular! Ray came out to my shop to look at why my AC wasn’t working correctly. Ray found out that the three years I’ve been here the motor was running backwards all this time, and it caused the AC to build up with ice. He fixed it and everything worked perfectly for a few days. Then today it stop working again but the AC was still running The problem this time was due to the safety mechanism was not working properly because of the ice build up before. so he will be replacing that as well. All in all Ray has been awesome the three times he been out here.

Controlled Climates has been absolutely amazing these last few days. Our AC unit completely went out and is being replaced, however parts and things needed to be ordered so there is a delay in their start time. Ray took it upon himself to bring over a portable AC unit that we can move into any room of the house for the time-​being (it was 95 degrees inside our house last night). He said «go ahead and use this while we wait on parts and perform the install», completely free of charge. He truly has the customer’s best interest at heart.
He has been extremely honest, professional, and thorough in his reasonings and explanations. Katelyn, the office gal, has also been very helpful and sweet. She answered all of my questions efficiently and effectively. I will definitely be using Controlled Climates for future maintenance and work orders. I will also recommend these guys to everyone I know. They are so wonderful! THANK YOU for the superb customer service!

Prompt, professional, reasonably priced, HONEST. AC died at 6pm. I called them at 6:15pm, Ray arrived by 7:30pm. I received a text confirming he was on his way about 15 minutes before he arrived. He thoroughly evaluated my 24 year old AC unit, did not recommend changing out any parts at this time. Cleaned the unit and when he left, she was working like new again. This is a very professionally run business and I feel very comfortable recommending them to anyone in need of AC maintenance or repair.

Diligent, efficient, and prompt. No complaints, will use again for service and repairs!

Excellent and prompt service, both by the office and Ray! Diagnosis, parts replaced and unit repaired during the first visit. No waiting! Would highly recommend this company and will be calling them back in the spring to replace our unit. For now, so grateful to have our unit working before the temps hit triple digits this week.

I just had my old HVAC system replaced, new return ducts installed in the attic and had the ducts under the house repaired and insulated about two weeks ago by Controlled Climates, I think Ray did an excellent job, very clean installation, he did everything possible to make sure things were done to my satisfaction, the job was completed on time, while I was on vacation, so when I came back my house was nice and cool, like he promissed.
This is a large expense, so I was having a hard time deciding which company to give the job to, until I talked to Ray, he was very professional, really seemed to know what he was talking about, spent a lot of time explaining everything to me, I also felt I could trust him, he is also a very nice person I am very happy with my decision, especially after the third party that came in to do the duct test mentioned he likes working with this contractor, because he really knows what he is doing and never has to make a second trip to retest the system.
Excellent job!

Very good work. Everything was explained well and cost seemed reasonable. I would recommend using this company.

Great experience. Professional, honest, and willing to go the extra mile. Willing to explain the what and why of what needs to be done. Very helpful office staff that made us feel comfortable. Great to find someone you can put in your contacts as your «I know a guy» for heating and air. Will recommend.

Ray from Controlled Climates did an outstanding job! I called for an A/​C Tune Up knowing that my system is 26 years old, and most likely on its last leg. Ray came out and right off the bat told me that he understood that my goal was to bring my system back to life and hopefully get me through another summer. He asked excellent qualifying questions, and recommended service based on what he saw and fully explained why.
Before he left he gave me realistic expectations on the life left in my A/​C unit, while letting me know what services he could offer in the future without any sales pressure. He was clean, courteous and honest. The exact qualities you want in a specialized service provider. When it’s time for me to replace everything, he will be my first call for sure.

Fantastic service! We had a part fail that was still under warranty. He got us the new part which saved us some money, and completely cleaned and serviced the ac. Gave us some great tips on maintaining our system as well. Great customer service! I highly recommend.

This review is on behalf of my grandparents whom received service from the company (they don’t know how to Unilocal). My grandparents were completely satisfied with Ray and the excellent service he provided. His work ethic was above par and much appreciated. Thank you!

Immediate, Excellent, & Efficient Service! Definitely will again use & refer services.

Great customer service, pricing & just an all around awesome guy. I definitely recommend Ray for any & all your heating/​air conditioning needs!

after getting about 8 estimates from all the usual a/​c heating places, I called ray at controlled climates. was looking for a mini-​split ductless heat pump, which is the one advertised on t. v that provides both heating and cooling out of a really good-​looking sort of box that goes on the wall. with no ductwork. and remote control. amazing.
the lowest estimate I got was from some strange place in clovis called DRS a/​c and heating — answered the phone «hello», told me over the phone, sight unseen, that they could do it for $ 2500, gave me an appt. and then didn’t show up or call — don’t ya just love that type of «service» person??. Beware. the highest was almost $ 8000. so i asked my questions of each, compared what they were offering — laughed about the guy that was going to charge me a couple of hundred bucks for the state required HERS test of the ductwork. never did figure out how he was going to test the ductwork on a DUCTLESS system. not sure what he was thinking, but maybe explains why his estimate was the highest…
when I finally found and spoke with ray, at controlled climates, I began to relax and feel like this whole idea was going to work out. his estimate was very reasonable and after meeting and talking to him, I felt totally confident that he was the way to go. he was on time, called if he was running late, provided all the information i asked for via email and just impressed me in every way. he took time explaining the unit, it’s features, warranty, how it’s installed — everything i needed to be an informed customer. that seemed to be his goal — which was refreshing.
he and his father-​in-​law came on a Saturday and finished in a day. they were neat, clean, respective of my home, explained anything i asked about, obviously knew what they were doing and even added a little extra electrical work at no extra charge. i had heard from the other a/​c heating guys that i «probably» needed a one and a half ton and «probably» more than 12,000 btu. ray, however, felt quite confident that a one ton/12,000 btu would be perfect for the space i wanted to heat and cool — a converted attic of about 400 sq. ft., and would be less expensive.
so that’s the way we went, and the unit heats the room perfectly. i love the remote control, the multiple adjustments, that it can be programed, and how incredibly quiet it is, even on high. the outside condenser, a mini-​model of the regular big blowing fan a/​c condensers, is also so quiet that i couldn’t hear it when it was running. it was a perfect solution, as ray promised it would be.
so I’m totally happy. with the unit, the price and with ray and his company. he is one of the most polite, personable, bright and professional tradesmen I’ve ever dealt with (and his father-​in-​law was just as nice). i will recommend him to family/​friends and will be calling him for any a/​c or heating problems or installations i may have in the future. was a totally satisfactory experience and i can’t recommend him highly enough. 10 stars if Unilocal allowed them!

A/​C stopped working in an old home I have just purchased. Ray made a tough situation very easy. Anyone would be lucky to experience his professionalism. His A/​C tune up is well worth it because he makes your unit brand new again. If you need a major repair, he will make it look easy and it will work better then it ever has before. Go with the guy who really knows what hes doing.

I called Controlled Climates out to service my AC after not having cold air in my house last summer. My house would never cool to what the thermostat was set to, and my unit would be running constantly. My PG&E bills were crazy high. I live in a newer home so I didn’t know why.
During my service appointment which took about an hour, it was found that I had a leak in my condenser coil. Controlled Climates found out that my unit was still under warranty. They took care of the warranty replacement, and installed the replacement condenser, tested my system, and added the proper amount of refrigerant. The service tech Ray was on time, polite, knows what he is doing, and is honest too. He answered every question I had, and would often give a reason as to why he was doing what he was doing.
I researched what other companies were charging to do the same amount of work, and they were going to charge around 33% more than Controlled Climates. Their prices are fair, and their service is unmatched. I will be calling them out next spring to perform my annual AC service.