FedEx Office Print & Ship Center

I needed multiple copies of a two-​sided color copy image for the insert of CD that my local band is using for marketing our music and show to local venues. I had created the images and it was important to insure that the printing retained the quality of the original image was maintained on the copies we would be using to represent the band. The service rep, Cecilio, was very helpful and seemed to understand my need for quality. I had set up the layout using photoshop templates and wanted to test the images to make sure that everything matched the layout I had prepared. It turned out that he image needed to be adjusted in order to use FedEx Office’s equipment and Cecilio was very patient and understanding as I reviewed each copy after an adjustment was made and waited for my go ahead to run the job. I honestly give Cecilio and A+ in the customer service box. He delivered the job to me exactly as I had planned in set-​up. The price of the finished project was somewhat expensive (almost $ 2/​copy @ 60 total copies) and that’s the only reason I didn’t give it a 5 star rating; howver, I couldn’t have been more pleased with the service and quality of the finished project. It was the finishing touch on a quality demo CD.

Understaffed this morning… Luckily not in a rush otherwise would have been very frustrated…
I have three stars since when Hyrum (only one there) was able to help me, he was awesome and thorough.

Stopped by twice to pick up a print job for work. They’re supposed to be open at 7am but the doors have been locked both times. I’m irritated as hell right now!

I ship from this location regularly. The staff is always friendly, quick and helpful. The machines for copying and printing are easy to use. Most of all I love their business hours during the week, 7 am to 11 pm. Doesn’t get much better than that. The biggest pitfall for a lot of businesses in fresno is that they’re not open long enough or early enough. Fedex is the place to be

It’s a wonderful place to practice your copy machine operating and repair skills because if something goes wrong, or you just have a question about the machine you’re using, you’re basically on your own. Their employees will be damned if they’re coming out from behind the counter to help you.
And great good luck if you want them to do a custom job for you. I asked them to make a pretty basic, 14×14 inch vinyl sign for me, and they managed to misspell something on four or five versions before they got it right. What started out as a three-​day job turned into a 21-​day ordeal of daily trips to Kinkos to see what they had screwed up.
There are two or three lines for ordering and paying for services, and whenever I go to pay I always seem to end up in the wrong one. Whoever is operating Till A can’t of course take my money. I’m re-​routed to Till B, and that employee is neck deep in another customer’s complicated order or project, so I stand there for 15 or 20 minutes like a dumb shit while the three or four employees behind Till A stand there doing nothing.
Still, I give it the two stars because it’s open 24 hours, and it has saved my hind end a couple of times when my computer printer/​copier/​fax has run out of ink.