On Time Wireless

I’ll describe my experiences with this company and allow you to decide if you’d want to do business with them.
1. I went to On Time Communications in August 2004 to switch my cell phone service from T Mobile to Sprint.
2. The owner of On Time Communications told me that he could give me a «special,» $ 15/​month discount, which would bring my monthly Sprint bill from $ 50 to $ 35, if I signed a two-​year contract. He assured me that this discount would appear every month for 24 months.
3. I signed a two-​year contract to start in September 2004.
4. I received bills from Sprint that reflected this $ 15 discount in September, October, and November of 2004.
5. The December 2004 Sprint bill was for $ 50. I went to On Time Communications several times to inquire about the $ 15 discount, only to be to the owner wasn’t in or the accountant was out for the day. No one could tell me when either of them would be back. They would not return phone calls, and their sales clerks’ best advice for me to reach these people was to keep returning to the store in hopes of catching either the owner or the accountant.
6. The January 2005 Sprint bill was for $ 50. Again, I was forced to go to the store three or four times before I was able to meet with the owner. He told me the accountant would give me the $ 15 December 2004 and the $ 15 January 2005 discount, and these discounts would be reflected in my February 2005 bill.
7. The February 2005 bill was for $ 35. With all the discounts owed me, it should have been $ 5. After several attempts to contact the owner or the accountant at On Time Communications in February, I contacted Sprint directly. Sprint told me that I had received four $ 15 discounts for referring new customers to Sprint. According to my conversation with the Sprint representative, On Time Communications was not authorized to offer me a $ 15 monthly discount on their own.
8. I contacted the Better Business Bureau, who in turn contacted On Time Communications, in March 2005. The BBB informed me that On Time Communication denied ever offering me a discount for becoming a Sprint subscriber; On Time Communications also could not account for the four $ 15 discounts I’d received.
9. From March 2005 to August 2006, I did not receive one $ 15 discount on my monthly Sprint bill.
10. In August 2006 I switched my cell phone service from Sprint to Cingular.