O’Reilly Auto Parts

I know nothing about cars and I’m not very handy. I have taken my car here a few times for little fixes like break lights and AC issues. They are always awesome. They try to get me the best deal, and will even come out to the parking lot and help me fix whatever is wrong. Honest, genuine, always friendly. I’ve never been so impressed with customer service anywhere.

I am using my wife’s Unilocal account because I don’t have one but just had to compliment O’Reilly on an outstanding employee that they have named Ryan. I had been to two different shops and they could not diagnose what was wrong with my car. I got into an amicable conversation in the parking lot with him I told him a smog technician told me my timing was off and that my car would not pass smog as a result he said that he had had a similar issue on his girlfriend’s car and that the smog shop needed to jump to of the connectors with a paperclip on the service box under the hood in order for the timing to go into the mode that they could read it. I went back to the smog shop the next day with the information that he had given me and my car passed first try.