My boyfriend and I stopped here on our way back to LA and we ordered only one meal with no tomatos or ranch. During our order a random man came up to the register and asked for some free sandwich and a coffee and they all looked happy to see him and said yeah. We first thought it was rude he stepped in front of us to ask mid transaction, but we let it go and sat down. Then about 25 people from a bus walked in and began ordering their food. Not only did the man who stepped in front of us get his food first but so did five other people who ordered after us. We walked up to the register to ask for a refund when the person didn’t acknowledge us for 2 minutes and continued taking other people’s orders. He finally turned to us and goes what number are you? Oh, you’re food is ready now. And gave us a meal which had tomatos and ranch on it. How do you mess that up when we were the only people in line when we were ordering. Disrespectful and rude I hope that team gets fired.
Tricia V.
Rating des Ortes: 4 Coalinga, CA
Employees are friendly and helpful. Restaurant is convenient for highways. This area has several fast food restaurants so if the family cant agree, stop here and within a half hour you can all get something from somewhere. CarlsJr now has Turkey burgers and chicken which in the grand scheme are healthier than a burger and fries. We now live locally, so this particular Carl’s DOESN’T carry everything that the chain does. That is the problem with this area, many of the local franchises don’t carry eveything due to monitary restrictions, which I can understand. This restaurant is ALWAYS clean, and well stocked.
James W.
Rating des Ortes: 3 New York, NY
I didn’t have a problem with this place. It’s right by the side of the highway, perfectly situated for those going back and forth between LA and SF. The service was fast. The food was OK, pretty standard. I got the chicken sandwich, which is tucked away in the right lower portion of the menu(where the drinks would be). It’s a good deal.
Michael O.
Rating des Ortes: 1 東, Shibuya, Japan
Service is slow and terrible. I repeated my order 4 times and they still got it wrong then waited 25 minutes for my order and the employee dropped the tray of my food.
Loran H.
Rating des Ortes: 3 Modesto, CA
As Carl’s JR goes good food. However the fly problem inside the dining area drives you to move outside to your vehicle to finish your meal.
Dina Z.
Rating des Ortes: 1 Pleasanton, CA
This Carl’s Junior was absolutely terrible. Here’s a list of all the things wrong with it: 1. When we went through the drive-through, the manager was very impolite. She sounded very annoyed as we took a slightly longer time than most people to order, about 3 minutes, and there wasn’t even anybody behind us! 2. The food was not as advertised. It was a thin, dried out burger with about 10 heads of lettuce on it to hide the nastiness. 3. They told us to pull out of the drive– through to bring us our food up front, and they never even came out. We had to go in and get it after sitting there for 5 minutes, and they apparently«weren’t done yet». But they finished about 5 seconds afterwards. Then, the food was wasn’t hot, apparently they didn’t put it in the microwave long enough. I would never recommend this Carl’s Junior to anybody unless they want terrible service and equally bad food.
Johanna L.
Rating des Ortes: 2 San Francisco, CA
By all means, move at a glacial pace. Driving on the 5 isn’t glorious at any time of the day, and especially not in the late evening. Some things can help improve the drive, like pit stops at Carl’s Jr., for one. Except this location! Even though there were plenty of employees working when we arrived, only one seemed to be working — the cashier — and was quite frantic as a result. It seemed like the cashier had many struggles that evening getting orders right, food out on time, and just being a calm human being. I’ll chalk it up to low expectations to really deliver here, but I won’t be stopping at this location any more. Should’ve gone to Taco Bell.
Scott B.
Rating des Ortes: 3 Canyon Country, CA
After a few hours of driving south along the five freeway, my mind was beginning to wander, and my eyelids were getting heavy. I was also suffering from some pretty un-natural calamari flavored burps courtesy of my earlier meal up in Oakland. After one particular impressive yet foul belch, I decided I really needed to stop, take a bit of a break and re-focus on the road. As if the fates themselves had read my mind, the very next sign on the side of the road informed me that a Carl’s Jr. was coming up in the next few miles. I turned off the highway, and found my way to the familiar restaurant. I stepped out of the car, stretched my arms let out a quiet stretch-roar, re-acquainted my legs and body with moving, and finally stumbled the short distance of the parking lot to the door. As I tugged on the door, something in my brain remembered that I had coupons in the trunk of the car, but was quickly silenced by the other parts of my brain that decided they simply didn’t care. Plus, the car was all the way back over there, and I really just wanted to get inside and sit down for a lil bit. After a trip to the restroom, I stepped up to the register and ordered a Carl’s Combo. A mere five dollars gets you a double-patty burger, fries and a beverage. I’d like a large size please. Six dollars and change. A table tent was handed to me with a number on it. I went and sat down. A few moments later, a tray was gently slid onto the table by an employee. Sweet baby Jebus I do love Carl’s Jr. It’s cheap, it’s quick, and it’s dammed tasty. I unwrapped the burger, and devoured it like a ravenous beast. I didn’t know Carl’s Jr made burgers out of unicorns and fairies, as the burger was nothing less than magical. The fries and the iced tea were the usual, about as good as I’d gotten at all the other locations I’ve been too. After I finished my meal, ‘did the dishes’, and returned to my car. Where I unleashed an epic belch that did not taste of fried squid.
Thank you Carl’s Jr of Coalinga. You have certainly refreshed and awakened my mind and body for another few hours in the car.
Robert T.
Rating des Ortes: 2 San Francisco, CA
This is the slowest service I have ever seen at a «fast food» restaurant.
James M.
Rating des Ortes: 1 Edison, CA
It’s an average Carl’s jr, either you like the food or not and here its the same so the food is the only good thing. Customer service here is basically nonexistent. In the drive thru the worker on the mic asked for my order at least three times, i felt like i had to yell slowly, like talking to a geriatric. Then as we pull to the window he was apparently testing how graceful he could exchange money, then the two drinks before asking that we pull forward then back, to reset his timer. Yes, seriously. After then sitting there for an additional 5mins i had my order. Thank you fucktard for defeating the purpose of «fast food».
Steve S.
Rating des Ortes: 1 Pasadena, CA
This place is understaffed and way too slow. Wanted to grab a quick bite on the way back to LA. After paying for my chicken sandwich, I was asked to pull up front and wait for 2 minutes. Turns out they sent everyone up there, three cars were waiting for food. It was more like 10 – 12 minutes… and the sandwich was not very good. I would rather have gone into a convenience store and grabbed a protein bar. There is a mcdonalds and a Taco Bell at this exit, maybe one of those places will be better. This place is not a good option for a quick bite on the road.
Jose I.
Rating des Ortes: 3 Livermore, CA
No Green Burrito here, which is a bummmmmmer. I’ll live though. This is a total truck stop place with everyone trying to get a bite. It’s your typical Carl’s.
Simo S.
Rating des Ortes: 1 Sacramento, CA
Very dirty flies everywhere not friendly service at the register and no AC working very poor not working
Don D.
Rating des Ortes: 1 Fairfield, CA
Dropped by during drive to Los Angeles. The place is dirty with bathrooms broken. We ordered the Famous Star combo and a salad. While we were eating my friend noticed something unusual. We found four screws in her salad. YES, four stainless screws. Talked to the shift supervisor. She refunded our money. Talked with the local manager. She tried avoid blame. Avoid at all cost. Drive to next stop.
Sam F.
Rating des Ortes: 3 Durango, CO
Needed some grub on our way up to SF and decided Carl’s was a good idea. Unfortunately when we got out of our car it smelled like cow manure! Not sure why but that was pretty gross… Even so, once we were inside everything was fine. I had a 9 piece chicken stars with BBQ sauce and my BF had a chicken sandwich. We shared some criss cut fries as well. Our order was brought to us promptly and the tables were clean. The fries could have been a bit crispier but everything tasted good! And the bathrooms here were pretty clean so that was awesome.
David B.
Rating des Ortes: 1 Los Angeles, CA
This restaurant is absolutely disgusting. If I worked for the county health department, I’d hate to imagine the number of violations I might catch here on any given day. There was an unpleasant smell that became immediately noticeable when I first walked in the restaurant. What drove me crazy about the smell was that I had no idea what it was. For all I know, it was coming from the customers, or maybe it was the restaurant itself. But that’s not exactly the kind of mystery I want think about when I’ve been traveling down the interstate all day and need to sit down for a belated lunch. The first table I sat down at after ordering my meal was horrifyingly dirty. I mean, I can understand a leftover mess from the last customer, but when it looks like a few dozen people have sat and eaten there since it was last cleaned, that’s pretty disgusting and unacceptable. I had to move at least four or five different tables before I finally gave up and sat at the table that seemed the most clean, but even then I didn’t feel comfortable resting my elbows on the table until I placed some napkins down first. Anyway, as I was looking around waiting for my order, I noticed that each trash can was overflowing. In fact, one of them had trash all around the receptacle and even on the floor. I then looked towards the cash register and saw three employees standing next to one another socializing. There’s a time and place for that, and this clearly was not one of them. There was one employee who was working very hard to clean the mess around the restaurant, but it was pretty evident that he needed some more help to finish the job quickly. On top of that, he delivered my food to me as well. It was a totally unfair situation for him, having to work his ass off while the rest are behind the counter talking and doing absolutely nothing else. I ordered a chicken salad and a milkshake. The milkshake was great, but the chicken tasted undercooked and the lettuce didn’t look very fresh. Thankfully, it wasn’t very expensive, so I had little qualms about throwing it out despite only eating a few bites. I can’t imagine this restaurant has many opportunities to ask customers for second chances considering most of the business that comes here is from travelers. I live in LA, and even if I travel up the 5 again, I doubt I’d even think about coming anywhere near hear again. Incidentally, how does this place get away with charging«$ 1.00 fee» for debit cards? I’m pretty sure that’s against state law. I’ll let somebody else worry about that.
Jennifer T.
Rating des Ortes: 2 San Mateo, CA
I stopped by this Carl’s Jr. with my parents after dropping my sister off at school in SoCal. It was during Thanksgiving weekend so needless to say, the traffic was horrendous on HWY5. We decided to stop to grab some dinner and ended up at Carl’s Jr. because there was just wayyy too many people at the McDonald’s across the street. I don’t usually visit Carl’s Jr. when I eat fast food, but I decided it would be nice to check it out again. I got the regular burger, which was ok… but the lettuce chunks were way too big and there wasn’t much flavor to the burger. My mom got the fish sandwich which she said was comparable to McDonald’s, and then my dad got the chicken tenders. The chicken tenders were way too salty and dry. Also, we asked for ranch and honey mustard and when they gave us the honey mustard, it was in this small plastic container and looked very suspicious… it was basically this thick goo? Not sure what that was, but that really turned me off to eating it and made me wonder what was in the rest of the food? Overall, it did the job of filling me up but the food was just mediocre and lacked any unique flavor. I don’t think I’d be back here… I’ll just wait for the longer line across the street.
Mimi J.
Rating des Ortes: 3 Bakersfield, CA
The parking lot was packed so I did drive through instead of going inside. The menu signs were brightly lit, the clerk spoke polite understandable English, and there was no static so I call the experience a win. I ordered sweet potato fries, which is something I love. The car in front of me added to their order at the window, and line still moved quickly so they must be pretty efficient. When I rolled the car window down I could smell cow pies — welcome to Coalinga. The fries were hot and tasty but lacked a certain crispness which kept me from giving it four stars. I’d definitely stop here again. I love Carl’s Jr’s chili fries.
Ivy R.
Rating des Ortes: 2 Martinez, CA
All my grandma wanted was some chicken strips. When we pulled up to the drive through at 2 am the guy just stared at us. Then I realized they put the one guy who doesn’t speak any English to work the graveyard shift. Well, all we got out of him was«No Chicken». At that point my grandma was pissed and didn’t want anything. I felt bad for her but, I was driving and not her so what ever. No Chicken? Really?
Joe M.
Rating des Ortes: 1 San Francisco, CA
Needing to pitstop on the way back to the bay, we pulled into this Carl’s Jr because the parking lot was packed and it seemed a good place to grab a «light» bite. When we crossed through the dog-friendly patio, we immediately noticed that this place was absolutely filthy but as they say, we were already pot committed. I ordered a Big Carl sandwich to tide me over and it was the first time I’ve ever had a burnt fast food burger. For something with quality so heavily controlled, it’s amazing that the screwed this up so bad. Definitely won’t be back here again. There was even spoiled greens in my friend’s salad. Definitely wouldn’t recommend anybody stop here for a bite and since it’s a little hidden, don’t even bother looking for it. It’s hard to recommend fast food, but anywhere else is better than this! Food: 2⁄10 Service: 3⁄10 Price: $ Atmosphere: 1⁄10