Dunkin’ Donuts

We stopped in after a country drive in the Catskills. Waited on by 3 lovely ladies. Coffee, tea. Free wifi allowed us to FaceTime with family in DE. Nice selection of donuts. Clean bathroom. Busy location.

This has to be the worst Dunkin Donuts locations I have ever been too. To start off, I do frequent here, as my girlfriend attends SUNY Cobleskill, so I stop here quite frequently to get coffee. The staff here is rude and disrespectful. On a numerous number of occasions, there have been times that I have been in the dining room, and the staff behind the counter where yelling obscenities. The staff fails to properly prepare orders too, on multiple occasions I’ve had to send back my order, weather it was coffee or food. The staff is also extremely rude to customers. There is no personality. I as much as the next person don’t like working, but at least make an attempt to smile at your customers and tell them to have a good day. The people that work here are plain miserable and could care less about their jobs and their job performance. All in all, I would avoid going to this Dunkin at all costs. There are two Stewart’s with in a 5 mile radius from this Dunkin locations, and the Stewart’s has better coffee and a much better atmosphere. Again, I would avoid this Dunkin.

I must put my 2 cents in with the dunkin donuts in cobleskill. I got a gift card at Christmas time and every time I use it I am told by one of the cashier that it no longer has money on it and she ask me if I want her to throw it away. Since I just reloaded it, I knew it had cash on it. The only thing I can think of is she is hoping to pocket the cash. The one time she tried not to give me the card back at all. I don’t know what it is about drive thru’s, but they all seem to want to scam you.

Food was okay but, employee was smoking by the drive-​thru screen, as he «cleaned» it. Waved for us to pull up to order while he puffed away but, seriously, who wants to inhale the guys nasty cigarette while they order their breakfast?!? VERY unprofessional!
Husband mentioned it to the girl at the drive-​thru and she didn’t seem to think there was anything wrong with it and was certainly not surprised!