The UPS Store

The original shipping company at this location was Mail Boxes, Etc. Two partners built up the business reputation with knowledgeable, reliable and friendly service. They sold out to UPS Store a several years ago. The new owners were not knowledgeable in international shipping. I am not sure if it has changed hands again. The knowledge of the personnel has continued to ddecline. The last straw for me was when I requested a receipt, and was refused. Whenever giving the UPS store a pre-​labeled box for shipping, they are supposed to give you a receipt if you request one. And then, because i insisted that I be given a receipt, the clerk started yelling at me and told me that he refused to wait on me. All because I requested a receipt for the shipping! I do not trust them now and will not be back. I recommend that in this area, your best bbet for UPS shipping is to go to the warehouse in Sparks and ship direct with UPS and not use The UPS Store which is not affiliated with UPS.

Avoid this place if you value your time, your package and money.
They do not provide any guarantee if your package will b delivered or not neither do they give any tracking number. plus the store guy was very arrogant.

Have been using this store since 6 years. Items always reached destinations in time. I even shipped international a c couple of times. The people working there are fast and courteous. Very happy with this UPS store. They should have a printing service too, that would help a lot.

Drove to this store at 1pm on a Tuesday with approximately 2 – 3 inches of snow on the ground to drop off a package with a UPS label already on it. I was greeted with a sign on the door saying that they would be close beginning at 11 AM due to weather. Unfortunately I had to drive to the other location further south on York Road in order to drop off my package. I find it unacceptable that a company would close for such little snow when the roads are absolutely fine. Will not be returning to this location.