scentiments

I’m upset one star is the lowest rating here… I think they deserve less
On the advise of client I decided to give
a try (perfume retailer) bought a gift for my nephew (that he requested) huge mistake!
1. They sent me the wrong item and an even smaller one. And it took forever.
2.i sent an email to their support site with my issue. they ignored till I called myself .(sent pics and all)
3.the support personal lectured me on how they couldn’t mail me the right one in anything less than 3 days (even tho my nephews birthday is in 2days). Also told me most people don’t want to send the wrong item back… that she had to see the item had been returned before they sent me my correct order. (Seeing as she ran a background check on me and I failed)
4. I feel defeated… cheated out of what I paid for… now I must go to the local Macy’s…buy Gucci by Gucci that I originally ordered. Then try to fight to return this item and maybe get my money back in 10days…
Please let my pain be your gain… steer clear… they also do business on Amazon so be observant…