Solaire At Coconut Creek

Just viewed this over the weekend. The community looks beautiful and well kept. Of course you get what you pay for so 1093 sg ft for $ 1700 – 2000 and 1417 sq ft for $ 2400 is to be expected from a newer, upgraded community. I am not sure getting new and shiny is worth paying that amount of rent for. It’s up to you! I’m still debating a mortgage for that amount. Check it out though, it is beautiful.

We are wrapping up our final stay at Solaire. The location is perfect and I couldn’t be anymore happy of all the stuff around the apartment complex. Target is right down the road, the promenade is steps away and a really good pizza place is also super close. The complex is beautifully maintained and despite a few hiccups when the new management took over we really enjoyed our stay here. We were actually looking at renewing our lease however, the rate increased and we decided to move. The apartments at Solaire are super spacious and have a wonderful layout. I do recommend these apartments because of the amenities and the actual apartments are beautiful inside.

If I could rate this neighborhood with 0 stars I would. I loved our apartment however, the leasing office manages to make your living situation a LIVING HELL. I have had other friends who have lived in this neighborhood with problems as well. The leasing office does nothing but nitpick and nag you for any and everything they can think of. Icing on the cake was when I moved out they wanted to charge me $ 1,000 to replace the carpet BECAUSE I HAVE A DOG! (A dog that is 7LBS by the way.) I have NEVER heard of such a thing in my life. My dog is very well trained and I am a very clean person! I only lived in my apartment for 1 year and there is no carpet damage! No where in my lease did it state replacing the carpet either. I would have been more than happy to get the carpet cleaned but replacing the entire carpet is outrageous; especially because I don’t even allow people in my apartment with their shoes on! At first the leasing office seems nice and that they are on top of things but every other week you will have a notice on your door with them complaining about something. I am very simple too, I work all day and come home… mind my own business. I have never even wrote a bad review online but it is not fair to the community to get mislead by this place! They wanted to kick me out within one week because I was being accused of my boyfriend living with me & he wasn’t on my lease. It was so offensive, almost as if someone was watching me. I could not be more happier to move out of Solaire.

One of the most beautiful and luxurious apartments in the Coconut Creek area. Maintenance team are kind and efficient. Office staff is helpful and understanding. Great community! On the over price range…

So far mine and my husband’s experience here has been very good. Our neighbors are (luckily) very nice and considerate, I have had no noise issues or complaints. The office staff while hard to get a hold of from being understaffed are very kind, and they help out in any way they can. Yaviany has been nothing but helpful with my emails and concerns, and Jose is an amazing maintenance worker, any problem we’ve ever had with the apartment they have been insanely helpful!
Amy (the property manager) took it upon herself to write warning for the poisonous toad problem after our dog grabbed one in her mouth and had to be rushed to the emergency vet. We had no idea the toads were poisonous as neither myself or my husband are from Florida and have been only living here a year. It was very nice to have Amy care and put notices up for other pet owners to be aware of the danger, most complexes wouldn’t have cared.
The amenities are great, the fitness center and the pool are always clean and we’ve only had maybe one incident where someone had a party in the grilling area where we went to use it and it was absolutely unusable. Most of the time it’s spotless and very clean. I love how many doggie stations there are around the complex, if one of my dogs has to go before I reach a station it’s very easy to just walk to one then walk back and clean it up! I don’t have to run around looking for bags, love it!
I guess my only «complaints» would be, and I’ll be as constructive as possible, are simple fixes in my opinion. I wish the doggie park wasn’t so muddy, it makes it hard for us to clean our pups and if we want them to run around to dry off a bit they get all full of mud again. My husband has to pick our sopping wet dogs up out of the cleaning station and put them over the fence so they don’t get dirty again. I would love to see that get resolved with maybe some more grass planted or maybe some other form of filler! Another pet problem is a LOT of people don’t clean up after their dogs, I can’t suggest a certain fix, but when we were looking at other complexes before this one, one of the managers mentioned they require fecal samples so that they can fine those who don’t clean up after their pets. I understand this wouldn’t be a fun time for most dog owners here, but it would be nice for the responsible dog owners to not be looked at badly because others don’t take the responsibilities for their pets.
One last pet thing, if they are not already doing it, I know Amy mentioned they would be trying to get rid of the toads, and while I am not an advocate for harming any animal. I don’t feel I should have to muzzle my pup to take her for walks just to keep her safe. There’s just far too many toads still around for my comfort.
My last criticism is for the parking when someone is having a party at the pool, the past few months there’s been a few times I’ve come to my parking area during a Saturday party and have found that there is absolutely no parking in front of my building or even on the side, yet the guest parking is bare and no one from the parties are parking there. I understand it can be a bit of a walk from guest parking, but I do believe we as tenants should not be forced to park halfway across the complex because someone is having a party and feels they should allow their 20−30+ guests park wherever they wish.
Big thanks to the staff for working as hard as you do, and just some suggestions. :)

This place used to be nice. Now, not so much. This used to be Altis at Coconut Creek. It used to be a very quite community with wonderful neighbors. In the past year, they have built a huge storage facility right in front of it. Makes it noisy all day. They have installed huge, bright, flood lights over the 2^nd floor master bedrooms. It looks like it’s 2:00 in the afternoon all night long.
The people who have moved in here are selfish and inconsiderate. Neighbors blast their music all the time. And because the walls are so thin, you can’t tell where the music is coming from. Additionally, you can hear people slamming their doors and cabinets in the next apartment. Nice way to be woken up at 5:00 in the morning (not so much). People leave their trash bags outside their front doors (without using the provided bins). The pet owners do not clean up after their dogs (so dog crap is all over the community).
The parking has always been an issue here. There are never enough spaces in front of each apartment building. The only people without parking problems are those with garages.
The office is always under staffed. Anytime a resident needs to go into the office, there is no one available to assist you. The only internet/​cable company you can use here is AT&T U-​Verse. In the past month, the internet has gone down for extended periods (days) at least 4 times. And because AT&T knows the residents don’t have the ability to change providers, their customer service agents treat the residents like crap. They do not have a way to pay the rent online, so you are forced to write a check and take it to the office every month. Who the heck even has checks anymore? Lastly, they increase the rent over $ 100 every time you renew your lease. Another reviewer mentioned the cost is on par with another new community (Casa Palma), however that community is also owned by ZRS Management (the same owner of Solaire).
If you want a quite place to live, without dog crap all over the sidewalks and grassy areas, or if you work from home, I suggest moving to another community. This one is not good.

May 2015 marks the one year anniversary since move-​in and I have had quite a bit of time to see the community grow as well. As I type this review know my living room is filled with packing boxes as we have decided not to renew our lease and have given notice to vacate.
We took delivery of our apartment the day it was cleared by the city for occupancy so we have enjoyed a brand new apartment from day one. We had issues initially with ants but I took time to set ant traps and spray the entry ways myself. Our apartment was 3 months delayed due to construction issues but since we were flexible this was not a big deal. We dealt with the dust, noise, blocked driveways, missing gates, malfunctioning gates, heavy equipment traffic and everything one could expect from living in a construction zone and all things considered, never felt the need to formally complain. As time progressed and construction completed we were happy living here.
–Property /​landscaping is well maintained
–Pool/​Hot tub facilities are clean, very modern and set a really relaxing atmosphere.
–Gym is always clean and equipment is still like new.
–Game room is clean and well maintained
–BBQ area is still neat and tidy but after a year of use the grilling surfaces could use a refresh.
–Parking has not presented an issue for myself or my guests recently but gut feeling is that occupancy rate has fallen therefore creating un-​used spaces.
It is mentioned in other reviews here but not clarified what exactly drove the changes to the hours of operation to the pool area. Seems there were issues with minors (presumably from the community or potentially elsewhere) congregating by the pool late at night. Instead of holding the individuals themselves or their parent’s accountable action was taken to change pool hours. The pool is gated and requires key fob access so in theory it should be easy to determine who is gaining access and when. Due to the setup of the doors leading to the pool from the game-​room this change in pool access also meant loss of access to the game-​room and BBQ grilling /​outdoor TV viewing area. All these amenities were major selling points at the time of lease signature and with the changes in the hours of operation implemented by new management it became quite difficult to overlook the feeling of not getting what you are paying for. The game room used to prove to be a great space to entertain guests after hours– isolating noise all together from the apartment /​neighbors.
As I have relayed these thoughts to property management I have found the best way to communicate to be a visit in person or via email. I have had challenges in the past reaching someone via phone unless it was in response to an email. I will say Kudos to the assistant manager here for being open and consistent in his communication with me and taking action to reach out to me to discuss concerns.
As mentioned upfront I am not renewing my lease a decision sealed by non-​negotiable lease renewal rates.
With the proposed rental renewal rates increased by either 6%, 8% or 11% depending on how soon you decide to sign or a 19% increase if you pay month to month we found ourselves looking around the area to see if we were spending our money wisely.
Throw in the «not getting what you paid for» feeling I mentioned above and all these things make for an easy decision to pack up and leave. The rates are pushed down from «corporate» and as mentioned, are non– negotiable. Now it is the summer and these rates are a reflection of current market value but when it comes to how we spend our money discussions on market value aren’t enough to convince us to stay. Throw in the fact that our apartment was 3 months delayed on initial move in due to construction means had it not been delayed we would have been renewing outside of the season where rates seem to be highest.
Other annoyances keep popping up; I am particularly annoyed today that I had a pre-​move out inspection last Friday morning (74 days prior to our move out/​lease termination) only to find notice yesterday (Tuesday) of Fire alarm inspection this morning which involves again entering our apartment AND SEPARATE maintenance related inspection also scheduled for some time today but separate from the fire alarm inspection. No big deal if you work a 9 – 5 but let’s say you are a nurse working the grave yard shift. How does a visit from 3 separate sets of strangers with their own keys while you sleep make you feel?
Now this review is not to tell future renters to stay away. It is just a representation of how I /​we feel. Deep down I still feel this community has a lot to offer and again, the quality of the apartments are a big plus. Pricing though high is competitive with Casa Palma and Broadstone and if you are looking at either of those properties then give this one consideration.

Improving with time.