The Wow Factory

Tom Yum Soup is on point. Just enough heat and flavor in each spoonful.
Daily specials look delicious. Papaya Salad not for the faint of heart.
Parking can be challenging in the 9 – 5 time but it’s there to be had in the plaza.

Definitely worth it. I wouldn’t recommend it for toddlers but I’d say ages 5 – 10 its a good time. You have to at least get the 2hr pass for it to be worth it. The food wait sometimes is a little long and the wait for the rock climbing could be long as well. Try it out during the week at first. We’ve come on weekends and there’s petty good traffic.

What a mess. And while I know it is the parents responsibility to control their kids it seems at point the workers would need to step in. But they have no control over unruly kids. So smaller kids should really try and stick to the toddler area.
Service In food area is a joke. 40 min for 1 pizza (which should have been 2 pizzas). While the kids seemed to enjoy, it’s a nightmare for parents.

******EVERYONE SICK AFTER VISITING THE WOW FACTORY JANUARY 23RD******
I TOOK 10 kids to the Wow factory for my daughters 10^th bday. We had 10 kids and their parents with us. 3 days later– We are all sick!!! EVERY single one of us– 7 of us are unrelated!!! The parents did not go the playground area, the only thing in common was the pizza and drinks. Took 40 minutes for our pizza. Also, when I went to enquire about the delay for the food I noticed the complete khaos in the kitchen and that noone was wearing gloves… NOONE! I asked for a pitcher of soda but was told they couldn’t give us that since I didn’t book a party room even though I paid for 10 kids. The manager did NOT even come out to talk to me about the pitcher after I asked. FYI– it’s $ 2.69 per soda which I had to pay. The food line was long and the customer service was terrible!!!
If you have a toddler, it is extremely hard to watch them in the play area that is built for kids only!!! WOW factory is A ZERO!!!

This place is simply the best!!! Between the tunnels, slides, laser tag, laser beam spy game, rock climbing and arcade one is sure to love this place! The laser tag area had 2 levels with twists and turns, even I joined in on the fun and became a «killing machine!» LOL: D Additionally, they have some of the tastiest food in the café area! I’ll be back and I live 35 mins away!!!

Pretty fun, but small. I brought my son a few times and he enjoyed it, but got bored with it. It also wasn’t the cleanest place we’ve been.

It’s a great place for older kids. I took my 18 month old there and it was $ 13.74 to play in the toddler area. I thought it was a little expensive since other places offer free play for a lot less. I asked if they have coupons or discounts and the persons working the desk said no. It was fun but not worth the money.

Love taking my daughter here. You figure you set aside $ 30.00 and she will run everywhere and then play some video games. Not a bad spot better then sitting out at a park melting

If I had to describe hell on earth, it would be this place. First, the price is unreasonable. They even charged my toddler under 2 full price even though he couldn’t access everything. Second, the management is horrible. Just sad, bad attitude people working there. Then a raging lunatic mother had my daughter cornered, yelling at her. This place put a bad taste in my mouth. Thanks but no thanks. I’ll spend $ 60+ somewhere fun, where my kids won’t get harassed by ass holes.

Very neat and a fun place for kids. Hours of FUN. The reason for the 3 stars is that while you are there for hours they think you should be hungry enough to bit realize how bad the food is. I ordered a pretzel that I believe was most likely a thawed pretzel. It was not heated through at all but it was advertised as hot.
The mozzarella sticks were horrible. The marinara sauce want heated. It was served right out of the fridge and the sticks looked so soggy.
But the park was fun for kids.

Super fun for the kids but really expensive and it seems as if the prices keep going up every time we visit. My son has a blast here and the good thing is that Wow Factory has discounts often. We took my son there this past weekend when the weather was rainy and he had a great time running through the playground with the ball shooters and slides. It cost us $ 13 but was well worth it.

If the kids attending the birthday party for 12 year old son did not have such a blast playing… this review would be a ZERO star if possible. Leading up to the day, I thought the customer service was handled well. Good service on the phone booking the party and follow up on email — fabulous! I booked the Club Wow party for six $ 315 dollars with 6 additional guests for $ 32 each. Total of 12 kids, birthday kid free = 13. Ok party day is here and this is where it ALL falls apart… unfortunately. Good thing is that kids did not care because they were having a great time and running around etc. Parent nightmare in orchestration of the party… staff seemed clueless, room was not ready for the party on time, not enough details/​instruction to the parent on what was happening (i.e. when food was being brought out)…then find out that you only get 2 pizzas for a total of 13 kids? Costing me a total of $ 507 dollars for this? Not good. Not adequate staff… poor service day of. Plus checking out the final bill… tried to charge me $ 200 extra? Big error there missy… think I can’t add? Really feel like I was ripped OFF in a big way… but seriously too exhausted to deal with it. I will probably write a letter when I can get my head around this mess. AWFUL. Expensive… great memory for my son… but NEVER EVER AGAIN.

Wow Factory’s prices have become unreasonable. Ballocity (their main attraction in the middle with climbing, slides and soft balls to launch) is now $ 13 per child, up from $ 10 less than 2 years ago. Raising prices by 30% when there’s no added benefit is going to stop repeat customers from coming back. Always too many employees standing around at the food service area talking to each other. An afternoon’s worth of entertainment (you’ll burn through $ 20 on video games and 2 kids on Ballocity) is $ 48. As a Florida resident, you can have an entire day at Disney for that same price. The numbers don’t add up.

Kids and adults love this place and I see why! Very creative. While the kids of all ages can climb and run, adults can play the arcades, laser tag or ropes course

Good place to throw the kids for awhile. Food is pretty much what you would expect from a place like this, but still much better than Boomer’s.
Employees all looked like they wanted to fling themselves off the top of the rock wall. All my kids noticed their attitudes, too. Not cool. They weren’t watching at the rock wall or the ropes course. My son even saw one male employee snap the bra of a female employee. Classy.

Fun playground and arcade center, but very expensive! I took my friend’s 3 year old to play. He really could only run in the ball playground. Everything else was too big for him, and he’s not quite old enough to appreciate video games.
The ball pit/​playground is a fun set up. Kids take off their shoes and run around the different levels. There are slides and hiding holes, a lot of area for them to run off their energy. They can gather the soft balls scattered around the area and load them onto cannons that shoot them up in the air, or the cannons up top that shoot towards other people. I got pelted a few times and it doesn’t hurt. The play area is smelly, which is expected where kids sweat and play. But it doesn’t look the cleanest. The soft balls are blackened with dirt… probably a germaphobe’s nightmare.
Me friend and I went up on the ropes course, which are a series of obstacles suspended by bridges and ropes. The climber is in a harness and only attached by a thick cord above. Climbers must be 48″ tall to go up. It’s pretty fun and physically challenging. Not for the faint of heart!
The arcade requires an electronic play card to use the games. You can reload credits onto it for subsequent visits. Tickets you win are also electronic and go right onto the card. Credits are decently priced; we bought $ 20 worth and it lasted is for 3 hours, with some left over. Prize ticket payout is stingy. I scored over 100 points on the basketball game and only got 10 tickets. A lollipop at the prize counter costs 30 tickets.
There is also laser tag, but we did not try that. Here were some birthday parties going on during our visit. Kids and adults alike seemed to be having fun. They have a snack bar that offers hot foods and drinks, but I did not eat anything during my visit.
The space is not too large to lose your kid, but it only offers a few hours of entertainment before you go through everything Wow Factory has to offer. It is best for grade school kids, probably age 7 – 15. Not much to offer for older kids or adults.

OMG! This place is awesome! I wish they had it when I was a kid. I came with a 3 year old toddler and they suggested the ballocity room and gym. The gym was more for younger kids and with less activities, but still exciting enough for him to be satisfied jumping on the trampoline and dunking. The ballocity was soooo cool. Who would’ve though one could have so much fun with balls and guns? The playground and slides are so different than a boring traditional one and very innovative. They also have an arcade and many other attractions like laser tag and rock climbing.
Not gonna lie, I’m not sure which of us had more fun. the adults or the kid.

Love this place. Huge room for the little ones. Gigantic jungle gym area for kids to run around, cubbies for their shoes, arcades and rock climbing, etc. The café has decent food options, ice cream, and beer! There’s even a small lounge area with sofas. The bathrooms are always clean which is shocking with how crazy packed it can get. This place can get a little pricey if you are not careful. I have easily spent $ 50 here without blinking. I love it, my kids love it, the staff is great. Worth at least one visit!
Tip: if you can, come on a weekday, it’s not nearly as loud and busy.